Izac Ross
316
Seguidores
Personal Information
Organización/Lugar de trabajo
San Francisco Bay Area, CA United States
Ocupación
Design lead, Service and Interaction at Collective Health
Sector
Design
Sitio web
www.izacross.com
Acerca de
Through creative design research, an unusual understanding of business needs for a designer, and strong facilitation skills, I bridge the gab between design, operations, and product to build and improve service businesses.
My Specialties include:
>> Service Design
>> Design & Business Strategy
>> Interaction Design
>> Design Research
Regularly speak and teach about:
>> Service Research
>> Experience Prototyping
>> Service Design Connecting
>> Service Blueprinting and Customer Journey Development
>> Narrative as a design tool
Etiquetas
service design
customer experience
user experience
experience prototyping
narrative
interaction design
scenarios
service management
ixda
body-storming
lean ux
services
workshop
sdn
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