Personal Information
Organización/Lugar de trabajo
Coventry, West Midlands United Kingdom
Sector
Technology / Software / Internet
Sitio web
www.rantandrave.com
Acerca de
Rant & Rave provides customer engagement solutions with a difference. Created with the belief that fundamentally brands and consumers want the same thing – to deliver and receive great service – half of the FTSE rely on the Rant & Rave platform to proactively communicate with and gather fast feedback from their customers. By reducing customer effort and taking real-time inspired action, brands are able to transform Ranters into Ravers and happy customers into engaged Ravers – lifelong advocates.
Etiquetas
customer experience
customer experience management
contact centre
voice of the customer
customer feedback management
customer engagement
customer feedback
call centre
proactive communication
customer service
employee engagement
fast feedback
call-centre voice of the customer
call centre customer experience
customer engagement solutions
customer retention
customer insight
employee empowerment
voice of the customer technology
customer loyalty
customer relationship management
call centre customer feedback
customer engagement management
real-time customer feedback
voice of customer
culture
emotional engagement
year of emotion
employee communication
#cx
customer advocacy
cx
customer experience technology
customer feedback technology
customer experience board
overcoming contact centre struggles
contact centre struggles
contact centre customer experience
customer lo
finance
customer satisfaction
customer intelligence
customer engagement platform
act on customer feedback
customer experience world
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