Personal Information
Organización/Lugar de trabajo
San Francisco Bay Area United States
Ocupación
Co-author of Outside In, keynote speaker, & customer experience coach with a passion for human-centered design
Sector
Apparel / Fashion
Sitio web
amzn.to/1aPyX0C
Acerca de
JOIN OUR NEXT CUSTOMER JOURNEY MAPPING WORKSHOP:
February 21 & 22, 2017 in San Diego — krybd.in/CJMFeb2017
FREE eBook: The 2017 Customer Experience Outlook
http://krybd.in/2017CXOutlook
My book, Outside In: The Power of Putting Customers at the Center of Your Business, helps business leaders understand the financial benefits of great customer experiences — and how their organizations must change in order to deliver them. For more on Outside In, visit: amzn.to/1aPyX0C
I'm an independent customer experience consultant with expertise in human-centered design, journey mapping, marketing, and branding. I help executives co-create innovative products, services, and experiences that truly mat...
Etiquetas
ux
cx
customer experience
customer service
design
user experience
wearables
service design
journey mapping
smartwatches
apps
kids
sxsw
digital signage
connected devices
responsive design
marketing
custexp
#ux #cx #userexperience #design #kids
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