Chantel Botha
188
Seguidores
Personal Information
Organización/Lugar de trabajo
Cape Town Area, South Africa South Africa
Ocupación
Experience Designer | Facilitator | Coach | Speaker | Author | Certified Customer Experience Professional
Sector
Advertising / Marketing / PR
Sitio web
www.brandlove.co.za
Acerca de
Chantel Botha is a brand and business innovator who obsesses over how customers connect with brands. She finds meaning in designing engaging customer experiences that creates value for brands and their patrons.
Chantel guides brands on how to design their distinctive tone and emotions they want to evoke in spoken, written and digital communication. She helps both corporations and people find their purpose. She loves solving lots of small problems that make a big difference.
Etiquetas
customer experience
customer experience design
customer service
cxp
customer journey map
employee engagement
cem
marketing
employee experience
coaching
employee
crm
culture
branding
innovation
trends
customer relationship management
voice of the customer
happiness
engagement
brand design
skills
communication
psychology
hr
social
cxday
custexp
employee journey map
client centricity
cx strategy
strategy
employee joyrney map
insights
measurement
business design
design thinking
leadership
chief customer officer
cco
customer understanding
customer eco-system
organisational
happy
motivate
matters
transformation
change
inspire
cultural
wellness
laughter yoga
yoga
laughter
relationships
interaction
check-sheet
family
contract
brand
employees
staff improvement
develeopment
business
transactional
analysis
eric berne
tools
solving
environment
thinking
listening
problem
neuroscience
brain
recruiting
recruitment
platform
media
brandlove
banking
design
relationship counselling
social media
dissapointment
delight
Ver más
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