Chandrabhushan Joshi

Pune, Maharashtra India

Sr System Administrator

Technology / Software / Internet

Total 11+ Years of experience in the IT /ITES industry. Knowledge on DHCP Server, and VMware sphere 5.1 ,5.5 Client, VDI, Service Now, Remedy 7 and Legacy Remedy Tools and All Types of Client Operating Systems. Operations & Quality Management, Team Management, Customer Relationship Management, Process Management. Knowledge of approaches, tools and phases of the ITIL life cycle. Functional experience includes floor support, team coaching and team handling, mentoring. Client interaction through conference calls, net meeting, e-mails and chats. In-depth knowledge and hands on experience of CRM Tools like Clarify and Few Oracle based Management tools.