Maurizio Battelli
379
Seguidores
Personal Information
Organización/Lugar de trabajo
Cagliari Area, Italy, Sardinia Italy
Ocupación
Founder & CEO Lynx Srl Mystery Shopping & Training - Formatore - Consulente
Sector
Apparel / Fashion
Sitio web
www.mysteryshopeyes.it
Acerca de
I graduated in 1988 in Cagliari in Economics with honors.
Then I attended the VI° Master of Economic Development on Advanced Services - Ist. Tagliacarne - Rome and the first Master of Science of Organization - AILUN - Nuoro.
I was hired by the ISSO Spa Marketing and Human Resources Milan (now Watson Wyatt) as a junior consultant and, in about three years of collaboration, I worked on consulting projects and teaching on the topics of Organizational Behavior and Marketing in the Service Companies.
In 1993 I was hired by the Consorzio Ventuno - Instrumental Body of the Sardinian Region becoming operational coordinator of "Clusters and business networks Division."
From 2000 to 2012 I worked a...
Etiquetas
marketing
customer experience
social media
facebook
wow
mystery shop
turismo 2.0
social
media
tripadvisor
turismo
neuromarketing
presentation
likeology
fan page
fan
viral
big data
pet friendly
mystery call
survey
referendum
mistery shop
yo
twitter
millennials
instagram
generazione y
slide
slideshare
bitstrips
business
video games
gamification
travel and tourism
customer service
inbound marketing
active tourism
cycling
tourism
customer management
pizza
customer satisfaction
contact center
call center
tourism 2.0
tribe
tribù
neuroscience
neuroscienze
engagement
old brain
smm
engage
social media marketing
i like
neuromaketing
marketing apple selling vendite non convenzionale
pagina
page
territoriale
continuit
mystery
hotel
guest
shopping
service
experience
caffè
coffee
virale
Ver más
- Presentaciones
- Documentos
- Infografías
12 things Disney and Pixar teach us about customer support.
Freshdesk Inc.
•
Hace 8 años
Mobile-First SEO - The Marketers Edition #3XEDigital
Aleyda Solís
•
Hace 7 años
What's Next: Social Media Trends 2020
Ogilvy Consulting
•
Hace 4 años
Neuromarketing overview and business cases
Patrick Renvoise
•
Hace 7 años
33 Lessons in Neuromarketing
Jeph Maystruck
•
Hace 11 años
Getting Things Done
Dana Vanden Heuvel
•
Hace 14 años
Brand With a Visual Hammer!
Cision
•
Hace 10 años
Airbnb deck
Roger E. Teran
•
Hace 8 años
You Are Not As Rational As You Think
Yang Ao Wei 楊翱維
•
Hace 7 años
Infusionsoft Lifecycle Marketing
Ramon Ray
•
Hace 11 años
The SlideShare Handbook
Big Fish Presentations
•
Hace 8 años
SlideShare Experts - 7 Experts Reveal Their Presentation Design Secrets
Eugene Cheng
•
Hace 8 años
6 Principles of Influence - Robert Cialdini
Canny Digital
•
Hace 9 años
SEO&LOVE 2016 - L'equazione della Fiducia Online
Andrea Saletti
•
Hace 8 años
10 Things your Audience Hates About your Presentation
Stinson
•
Hace 7 años
4 Ways to Win Your Competitor's Customer Habits
Nir Eyal
•
Hace 9 años
Mobile Trends and Innovations
Marta Rauch
•
Hace 9 años
We Are Social / Instagram: dati, scenario e suggerimenti per i brand #ebook
We Are Social Italia
•
Hace 10 años
Usability Conversion Optimization for the Eye
Angie Schottmuller
•
Hace 9 años