Personal Information
Organización/Lugar de trabajo
Nantes Area, France, Pays de la Loire France
Sector
Design
Sitio web
www.imanens.fr
Acerca de
I am a service designer involved in multimodal service design since 1992. I participate to numerous international blue chip & startups projects in France and Europe.
I help my clients from ideation to launch on service design projects such as local government, industry, health, banking... using, Web, mobile & physical touchpoints.
> SPECIALTIES
Design Thinking
- Benchmarks & Strategic Reports
- Innovation workshops
- Field studies
- Personas
- Customer Journey Mapping
UX & Usability
- Information Architecture
- Interaction Design
- Usability Audit & Tests
> REFERENCES
• Innovation & Startups /
Social Mix : Semaine du bien être 2016, École du Design de Nantes & Harmonie Mutuelle
Laval ...
Etiquetas
réalité virtuelle
études terrain
design de service
digital
tests utilisateurs
modele economique
parcours client
expérience collaborateur
usages
design d'espace
experience client
business model
ux
design thinking
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