About - Call/ receive callings from Cisco’s Partners in Vietnam.Rreceive emails from partners and respond within 4h SLA.
- Pro-acitve channel supports: follow up by email and phone on channel program, process training, program adoption and communication .
- Provide partner a single contact point. Reduce operation and support burden for PAMs. Meet all partner requires.
- Join all trainings for Chanel Specilist Team on programs, services, certifications and specializations.
- Provide trainings for partners on programs, services, certifications, specializations and bookings.
- Listen and understand partner’s real concern and guide them to the right support teams when it is out of our sco...