• Finding your shot 30 November 2021, 09:20 PM Highlights: Internships or apprenticeships are one of the most important factors for employers considering new grads for full-time positions. In a field driven by innovation, diversity of thought, experience, and background are essential—and that comes from a diverse, eclectic workforce Diversity is a much-discussed topic in the tech industry, but representation for BIPOC (Black, Indigenous ... The post Finding your shot appeared first on RingCentral.
  • RingCentral helps Conair LLC improve its global customer service and save hours every week 23 November 2021, 07:49 PM Highlights: Added mobility: With RingCentral apps on their laptops and mobile phones, Conair’s employees can now—for the first time ever—take and make work calls from anywhere. Improved service: Thanks to Contact Center, Conair’s Customer Service managers now have the right tools and data to monitor and improve the customer experience. Increased morale: Since migrating to ... The post RingCentral helps Conair LLC improve its global customer service and save hours every week appeared first on RingCentral.
  • 4 ways to customize your RingCentral app experience 22 November 2021, 08:19 AM At a glance: Dark theme/light theme Customizable tabs Personal folders Bookmarks Resource Center   A personalized, intuitive workspace built around your preferences is important to getting work done. You can better remember important tasks, prioritize your projects, manage time more effectively, and even feel happier at work. And just as this principle applies to your ... The post 4 ways to customize your RingCentral app experience appeared first on RingCentral.
  • You can now use third-party SIP-based video conferencing hardware with RingCentral Room Connector 22 November 2021, 05:00 AM Highlights: Switching video conferencing hardware is often costly and time-consuming, and IT decision-makers want to maximize their existing hardware investments. Room Connector allows businesses to use existing third-party video conferencing hardware with RingCentral video meetings.   Hybrid and remote work are on the rise—which means meeting rooms have a new purpose: facilitate teamwork between office ... The post You can now use third-party SIP-based video conferencing hardware with RingCentral Room Connector appeared first on RingCentral.
  • 6 contact center call deflection strategies 19 November 2021, 08:19 PM Highlights: Call deflection can boost the customer experience when it’s done properly The customer experience must be at the forefront when developing a call deflection strategy There are six great channels in which to deploy a call deflection strategy It might sound counterintuitive, but when a customer reaches out to a contact center, the best ... The post 6 contact center call deflection strategies appeared first on RingCentral.