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Interview skills
http://a.pragprog.com/magazines/2009-07/images/iStock_000003707234Small__3ducyj__.jpg
Prepare for and
succeed in an
interview

2
http://b.vimeocdn.com/ts/512/912/51291204_640.jpg
Communication is Inescapable:

Even silence or absence is a message.
3
http://media-cache-ec0.pinterest.com/upload/71142869083803253_gBV2Zo9q.jpg
Communication is Irreversible:

You can’t really
take back
something once
it has been said.
http://sakshivashist.files.wordpress.com/2012/11/take_it_back.jpg

4
Communication is Complicated:
– communication does not happen in isolation.

5
http://partages.voila.net/photos/cerveaux.jpg
You got the call

Now what?

http://i.imgur.com/JIjSsmK.jpg
Accept the first date and time offered to you

http://www.daviscos.com/blog/wp-content/uploads/2013/01/interview-TIPS.jpg
Check your documents
http://www.hr4free.com/sites/default/files//field/image/MP900409031_2.JPG
Prepare
• research the company
• prepare a few questions
• rehearse replying to
standard questions
Typical interview questions

Tell me about yourself:
• Highlight:
– Skills
– Experience
– Abilities

• Related to the position
http://www.jumpintothe.net/images/contact.jpg
Typical interview questions

Why do you want to work here?
• Explain your interest and
motivation for wanting to
work with this employer
http://www.jumpintothe.net/images/contact.jpg
Typical interview questions

Where do you see yourself in
5 years?
• Tests ambition
• Align your goals to the
position and the company
http://www.jumpintothe.net/images/contact.jpg
Typical interview questions

Why should we hire you?
• Tie to key performance areas
• Sell your talents
• Meet the employer’s
requirements
http://www.jumpintothe.net/images/contact.jpg
Typical interview questions

What are your strengths?
• Communicate any special
‘abilities’

http://www.jumpintothe.net/images/contact.jpg
Typical interview questions

What are your weaknesses?
• Know your weakness
• How to correct weakness
• Turn your weakness into a
strength
http://www.jumpintothe.net/images/contact.jpg
http://www.eldia.com.do/image/article/110/460x390/0/60F769D9-F46A-4C01-95C5-E2DBA44A9A10.jpeg

Helpful pointers
•
•
•
•
•

•
•
•
•
•
•
•

Get to the right place at least 30 min early
You are being watched
Dress appropriately
Switch your phone off
No chewing gum or nail biting or knuckle
cracking
Greet people by name
Shake hands
Sit when asked to
Accept water
Manage your body and voice
Smile
Make appropriate eye contact
http://3.bp.blogspot.com/-5djcDiCnNNc/T_J3NrlaZzI/AAAAAAAABLM/IXVp8eb9ekY/s1600/interview_skills.png
http://www.adriansnood.com/wp-content/uploads/2013/04/Firstimpressions.jpg
First impressions

It takes 3 - 30 seconds
http://timertopia.files.wordpress.com/2012/02/30-second-timer.gif
First impressions
http://www.ccrt.ch/sites/default/files/cerveau.jpg

At least half will not
change
First impressions
Only a third are may change their opinion after
interacting with you

http://thriveteam.files.wordpress.com/2012/06/1in3-logo-300x30011.png
First impressions
Less than 30% of the first impression is to do
with WHAT you say

http://www.dsaspeakyourpeace.org/downloads/how_you_say_it.jpg
Managing your first impression

http://www.siliconbeachtraining.co.uk/blog/wp-content/uploads/2012/08/first-impressions.jpg
Handshake

http://www.riseandgrind.com/wp-content/uploads/2010/08/business-handshake-close-up.jpg
Unconventional Hair

http://hybridtechcar.com/wp-content/uploads/2013/08/hair_tattoos_34.jpg
http://cdn.vocalpoint.com/UGCContent/cms/2/500003708.jpg
Piercings

http://img.ehowcdn.com/article-new-thumbnail/ehow/images/a03/7g/2r/care-nose-piercing-
Male Earrings

http://cf.ltkcdn.net/jewelry/images/std/43429-425x281-Hoopearring.jpg
Tattoos
Non traditional clothes

Medium
influence
Beard/Mustache

http://www.esquire.com/cm/esquire/images/ig/mustache-beard-styles.jpg
http://blog.onesuite.com/wp-content/uploads/2009/04/bad_hair_day.jpg

.

Grooming
Body odour
First impressions & body language
How you handle your body marks you as confident,
shy or arrogant

http://laserowcoach.se/wp-content/uploads/body56.jpg
http://bass-schuler.com/wp-content/uploads/2012/09/Student-Body-Language-Poster2.jpg
Interview Skills
Body language during the interview...
• Give the appearance
of energy as you
walk
• Smile
• Shake hands firmly
• Wait until you are
offered a chair
before sitting
• Sit upright and look
alert and interested
• Look the interviewer
in the eye
• Be careful for folding
hands and arms and
crossing your legs
• Do not fiddle!

http://media.tumblr.com/68ca9c62c15082c68af20499101df2b4/tumblr_inline_mhpf47Zpg21qz4rgp.jpg
First impressions & dressing the part
Dress to match the context: this will determine
how much you are perceived to “fit”

http://www.pamelamarkey.com/wp-content/uploads/1362273652479-Picture6.png
http://wellnessrounds.files.wordpress.com/2013/06/dressing-for-interview-copy.jpg
Correct length

http://www.kaboodle.com/hi/img/c/0/0/1bb/5/AAAADABrDaIAAAAAAbteug.jpg?v=1326074755000

http://www.jobbrander.com/wp-content/uploads/2013/02/short-skirt-job-interview.jpg
Avoid inappropriate logos, slogans and
pictures.

http://spnx.imageg.net/graphics/product_images/pSPNX17158086enh-z8.jpg

https://www.mrwholesale.net/image/cache/data/crewneck/women-crewneck-black-round-t-shirt-845x1000.jpg
Wear Opaque clothing

http://www.modaplus.com.py/image/data/bl/BL00120.jpg

http://i01.i.aliimg.com/wsphoto/v0/933477595/Chiffon-shirt-slim-male-lace-shirtmen-s-clothing-short-sleeve-shirt-summer-E303.jpg
Midriff and back covered

http://img.thesun.co.uk/multimedia/archive/01756/Nicole-Scherzinger_1756969a.jpg

http://www.boutique1.com/media/catalog/product/l/n/lna_238999_black_b.jpg
All undergarments should be hidden

http://1.bp.blogspot.com/NFi0_tSCpGk/T4b2qp_2HlI/AAAAAAAALLI/Ov1IvKvNMs8/s320/Saggin
g+pants+judge+jail.jpg

http://temp_thoughts_resize.s3.amazonaws.com/69/9a84499d6dcb6
844eea78b1036bb42/garterbelt.jpg
Conceal all cleavage

http://www.kleinepsteinparker.com/blog/wpcontent/uploads/2012/06/Tom-Ford-White-Suit.jpg

http://film-book.com/wp-content/uploads/2013/06/juliannemoore-smiling-black-suit-cleavage-01-1024x768.jpg
When an interview
goes bad!
What goes wrong?

http://blogmedia.jobiness.com/wp-content/uploads/2013/02/coveringFaceSmall.jpg
What is PERCEPTION?
What influences perception?

http://mindbodymedicine.hk/attachments/Image/15%3D20old%3D20young%3D20woman_1.jpg?template=generic
http://www.kforceblog.com/uploads/images/photo_what_not_to_wear_on_job_interview_male_2.jpg

Your impressions?
Your impressions?

http://www.kforceblog.com/uploads/images/photo_what_not_to_wear_on_job_interview_female_2.jpg
What goes wrong?
Sending mixed messages

http://resume555.com/wp-content/uploads/2011/10/Interview-Nerves.jpg

We know that we are capable to
do the job.
What goes wrong?

Not enough attention to what the person you are
communicating with wants or expects
http://www.schoolhours.com.au/blog/wp-content/uploads/2012/08/Get-Your-Body-Language-In-Shape.jpg
What goes wrong?

Prejudice and stereotype (accent, gender, etc.)
http://g.gazetaprawna.pl/p/_wspolne/pliki/331000/331465.jpg
What goes wrong?
Power relationships
Who has the power?

http://1.bp.blogspot.com/-KoqJ6RZEN4k/TfobWnMq6qI/AAAAAAAAACM/ha7kbTjPBFw/s1600/289_WorkplaceBullies.jpg
What goes wrong?
Different CULTURAL ways of doing things:
• Greeting peers or older people?
– First names
– Titles
– Generic name like “aunty”?)

•
•
•
•
•

Who greets first?
Do you sit down?
Do you knock?
When do you enter?
Saying thank you?
http://oneworldpeacemakerfoundation.org/wp-content/uploads/2013/06/culture-flags.jpg
What goes wrong?

Preconceived assumptions

http://www.lanewaves.com/wp-content/uploads/2009/03/assumenothing.jpg
How to fix it

http://4.bp.blogspot.com/-ZDCacEZdMHY/T_b6-VzgBNI/AAAAAAAAA9c/oUUSrGW8cMQ/s200/button-fix-it.jpg
Fixing it
Make a “play” for the
job– dress to it, use
appropriate language,
manage your body
Fixing it

Carefully monitor reactions and adapt to these
http://kundalinidotorg.files.wordpress.com/2013/05/tumblr_m5rtltehls1rtg1mfo1_400.gif
Fixing it

Ask questions to clarify your
understanding and theirs
Fixing
it

Listen
During the interview
Some guidelines
http://www.glassdoor.com/blog/wp-content/uploads/interviews2.jpg
During the interview

Don’t lie, your answers should be
truthful, sincere to the point
http://www.glassdoor.com/blog/wp-content/uploads/interviews2.jpg
During the interview

Don’t answer with a simple “yes” or “no”
Explain using examples
http://www.glassdoor.com/blog/wp-content/uploads/interviews2.jpg
During the interview

Don’t lose your temper, control
your emotions
http://www.glassdoor.com/blog/wp-content/uploads/interviews2.jpg
During the interview

Speak as clearly as possible

http://www.glassdoor.com/blog/wp-content/uploads/interviews2.jpg
During the interview

Never bad mouth or complain
about a previous employer
http://www.glassdoor.com/blog/wp-content/uploads/interviews2.jpg
During the interview

Do not assume that the interviewers read
your CV in detail, tell them about yourself
http://www.glassdoor.com/blog/wp-content/uploads/interviews2.jpg
During the interview

Avoid sensitive issues such as topics related
to politics and religion unless directly
linked to the job
http://www.glassdoor.com/blog/wp-content/uploads/interviews2.jpg
During the interview

Sound enthusiastic about the position and
the company
http://www.glassdoor.com/blog/wp-content/uploads/interviews2.jpg
During the interview

Have a few questions about the job or
company ready
http://www.glassdoor.com/blog/wp-content/uploads/interviews2.jpg
During the interview

Let the interviewer raise the issue of salary
and benefits
http://www.glassdoor.com/blog/wp-content/uploads/interviews2.jpg
During the interview

Thank the interviewer/s for the opportunity
and ask when you can expect to hear from
them
http://www.glassdoor.com/blog/wp-content/uploads/interviews2.jpg
If you get the job...

http://www.lifedynamix.com/articles/files/iStockAchievementB_1.jpg
If you get the job...
• Reply in writing
whether or not
you accept
• Be polite if you
turn it down
• Possibly Negotiate
salary

http://www.lifedynamix.com/articles/files/iStockAchievementB_1.jpg
If you don’t get the job...

http://mymarketability.com/wp-content/uploads/2013/07/4cs.jpg
If you don’t get the job...
• Be polite and gracious
• Learn what you can from the
experience
• Try to find out (or work out) why you
did not succeed and then do
something to address the issues
• Ask the company!

http://mymarketability.com/wp-content/uploads/2013/07/4cs.jpg
http://site.jkdjewelry.com/blog/wp-content/uploads/2012/12/Failure-is-not-falling-down-but-refusing-to-get-up.jpg

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