3. Communication is Inescapable:
Even silence or absence is a message.
3
http://media-cache-ec0.pinterest.com/upload/71142869083803253_gBV2Zo9q.jpg
4. Communication is Irreversible:
You can’t really
take back
something once
it has been said.
http://sakshivashist.files.wordpress.com/2012/11/take_it_back.jpg
4
9. Prepare
• research the company
• prepare a few questions
• rehearse replying to
standard questions
10. Typical interview questions
Tell me about yourself:
• Highlight:
– Skills
– Experience
– Abilities
• Related to the position
http://www.jumpintothe.net/images/contact.jpg
11. Typical interview questions
Why do you want to work here?
• Explain your interest and
motivation for wanting to
work with this employer
http://www.jumpintothe.net/images/contact.jpg
12. Typical interview questions
Where do you see yourself in
5 years?
• Tests ambition
• Align your goals to the
position and the company
http://www.jumpintothe.net/images/contact.jpg
13. Typical interview questions
Why should we hire you?
• Tie to key performance areas
• Sell your talents
• Meet the employer’s
requirements
http://www.jumpintothe.net/images/contact.jpg
14. Typical interview questions
What are your strengths?
• Communicate any special
‘abilities’
http://www.jumpintothe.net/images/contact.jpg
15. Typical interview questions
What are your weaknesses?
• Know your weakness
• How to correct weakness
• Turn your weakness into a
strength
http://www.jumpintothe.net/images/contact.jpg
21. First impressions
Only a third are may change their opinion after
interacting with you
http://thriveteam.files.wordpress.com/2012/06/1in3-logo-300x30011.png
22. First impressions
Less than 30% of the first impression is to do
with WHAT you say
http://www.dsaspeakyourpeace.org/downloads/how_you_say_it.jpg
23. Managing your first impression
http://www.siliconbeachtraining.co.uk/blog/wp-content/uploads/2012/08/first-impressions.jpg
34. First impressions & body language
How you handle your body marks you as confident,
shy or arrogant
http://laserowcoach.se/wp-content/uploads/body56.jpg
37. Body language during the interview...
• Give the appearance
of energy as you
walk
• Smile
• Shake hands firmly
• Wait until you are
offered a chair
before sitting
• Sit upright and look
alert and interested
• Look the interviewer
in the eye
• Be careful for folding
hands and arms and
crossing your legs
• Do not fiddle!
http://media.tumblr.com/68ca9c62c15082c68af20499101df2b4/tumblr_inline_mhpf47Zpg21qz4rgp.jpg
38. First impressions & dressing the part
Dress to match the context: this will determine
how much you are perceived to “fit”
http://www.pamelamarkey.com/wp-content/uploads/1362273652479-Picture6.png
43. Midriff and back covered
http://img.thesun.co.uk/multimedia/archive/01756/Nicole-Scherzinger_1756969a.jpg
http://www.boutique1.com/media/catalog/product/l/n/lna_238999_black_b.jpg
44. All undergarments should be hidden
http://1.bp.blogspot.com/NFi0_tSCpGk/T4b2qp_2HlI/AAAAAAAALLI/Ov1IvKvNMs8/s320/Saggin
g+pants+judge+jail.jpg
http://temp_thoughts_resize.s3.amazonaws.com/69/9a84499d6dcb6
844eea78b1036bb42/garterbelt.jpg
50. What goes wrong?
Sending mixed messages
http://resume555.com/wp-content/uploads/2011/10/Interview-Nerves.jpg
We know that we are capable to
do the job.
51. What goes wrong?
Not enough attention to what the person you are
communicating with wants or expects
http://www.schoolhours.com.au/blog/wp-content/uploads/2012/08/Get-Your-Body-Language-In-Shape.jpg
52. What goes wrong?
Prejudice and stereotype (accent, gender, etc.)
http://g.gazetaprawna.pl/p/_wspolne/pliki/331000/331465.jpg
53. What goes wrong?
Power relationships
Who has the power?
http://1.bp.blogspot.com/-KoqJ6RZEN4k/TfobWnMq6qI/AAAAAAAAACM/ha7kbTjPBFw/s1600/289_WorkplaceBullies.jpg
54. What goes wrong?
Different CULTURAL ways of doing things:
• Greeting peers or older people?
– First names
– Titles
– Generic name like “aunty”?)
•
•
•
•
•
Who greets first?
Do you sit down?
Do you knock?
When do you enter?
Saying thank you?
http://oneworldpeacemakerfoundation.org/wp-content/uploads/2013/06/culture-flags.jpg
61. During the interview
Some guidelines
http://www.glassdoor.com/blog/wp-content/uploads/interviews2.jpg
62. During the interview
Don’t lie, your answers should be
truthful, sincere to the point
http://www.glassdoor.com/blog/wp-content/uploads/interviews2.jpg
63. During the interview
Don’t answer with a simple “yes” or “no”
Explain using examples
http://www.glassdoor.com/blog/wp-content/uploads/interviews2.jpg
64. During the interview
Don’t lose your temper, control
your emotions
http://www.glassdoor.com/blog/wp-content/uploads/interviews2.jpg
65. During the interview
Speak as clearly as possible
http://www.glassdoor.com/blog/wp-content/uploads/interviews2.jpg
66. During the interview
Never bad mouth or complain
about a previous employer
http://www.glassdoor.com/blog/wp-content/uploads/interviews2.jpg
67. During the interview
Do not assume that the interviewers read
your CV in detail, tell them about yourself
http://www.glassdoor.com/blog/wp-content/uploads/interviews2.jpg
68. During the interview
Avoid sensitive issues such as topics related
to politics and religion unless directly
linked to the job
http://www.glassdoor.com/blog/wp-content/uploads/interviews2.jpg
69. During the interview
Sound enthusiastic about the position and
the company
http://www.glassdoor.com/blog/wp-content/uploads/interviews2.jpg
70. During the interview
Have a few questions about the job or
company ready
http://www.glassdoor.com/blog/wp-content/uploads/interviews2.jpg
71. During the interview
Let the interviewer raise the issue of salary
and benefits
http://www.glassdoor.com/blog/wp-content/uploads/interviews2.jpg
72. During the interview
Thank the interviewer/s for the opportunity
and ask when you can expect to hear from
them
http://www.glassdoor.com/blog/wp-content/uploads/interviews2.jpg
73. If you get the job...
http://www.lifedynamix.com/articles/files/iStockAchievementB_1.jpg
74. If you get the job...
• Reply in writing
whether or not
you accept
• Be polite if you
turn it down
• Possibly Negotiate
salary
http://www.lifedynamix.com/articles/files/iStockAchievementB_1.jpg
75. If you don’t get the job...
http://mymarketability.com/wp-content/uploads/2013/07/4cs.jpg
76. If you don’t get the job...
• Be polite and gracious
• Learn what you can from the
experience
• Try to find out (or work out) why you
did not succeed and then do
something to address the issues
• Ask the company!
http://mymarketability.com/wp-content/uploads/2013/07/4cs.jpg