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Waiting on The
  World To Change
   Engage your audience with Universal Design




   John Slatin Access University 2009
Thursday, October 8, 2009
Why This
                            Presentation Now?

Thursday, October 8, 2009
Why This
                            Presentation Now?
                             The culmination of 3 things
Thursday, October 8, 2009
Last Year At Access U
                            We Met Molly Mahoney




     The movie is about her feeling stuck
Thursday, October 8, 2009
This is Julian.



Thursday, October 8, 2009
This is Julian.
                            What’s Excess Ability?



Thursday, October 8, 2009
This is Julian.
                            What’s Excess Ability?



Thursday, October 8, 2009
This is Julian.
                            What’s Accessibility?



Thursday, October 8, 2009
More Questions




Thursday, October 8, 2009
More Questions
                            What Was His Name?




Thursday, October 8, 2009
More Questions
                            What Was His Name?


                            Did that guy ever get
                            what he needed?

Thursday, October 8, 2009
Thursday, October 8, 2009
This is Julian.




Thursday, October 8, 2009
This is Julian.
                              Then what’s
                            the point of all
                               those rules?
Thursday, October 8, 2009
Thursday, October 8, 2009
Thursday, October 8, 2009
In all seriousness he
                            had a very valid point.



Thursday, October 8, 2009
The seven principles of
   universal design
                                              Equitable
                                                Use
                               Size & Space                Flexible
                               Appropriate                   Use


                                 Low
                                                            Simple &
                               Physical
                                                            Intuitive
                                Effort

                                    Tolerance       Perceptible
                                    For Error      Information




Thursday, October 8, 2009
The seven principles of
   universal design
                                              Equitable
                                                Use
     because it                Size & Space
                               Appropriate
                                                           Flexible
                                                             Use
     allowed me to
     use examples                Low
                                                            Simple &
     that people could         Physical
                                Effort
                                                            Intuitive
     relate to that
     weren’t digital                Tolerance
                                    For Error
                                                    Perceptible
                                                   Information




Thursday, October 8, 2009
Things I kept hearing or saying
        There is a reason for everything but its not that
        tool you are using to check your work...
                        Kelsey Ruger




Thursday, October 8, 2009
Things I kept hearing or saying
        There is a reason for everything but its not that
        tool you are using to check your work...
                        Kelsey Ruger


        It’s Not About A Checklist...
                                       Whitney Quesenberry




Thursday, October 8, 2009
Things I kept hearing or saying
        There is a reason for everything but its not that
        tool you are using to check your work...
                        Kelsey Ruger


        It’s Not About A Checklist...
                                       Whitney Quesenberry



        It has to be baked in...
                                         Martha Stewart
Thursday, October 8, 2009
idea marathonas a method we use to improve processes




Thursday, October 8, 2009
When will we get a chance to...




Thursday, October 8, 2009
The seven principles of
                            universal design

                                           Equitable
                                             Use
                            Size & Space                Flexible
                            Appropriate                   Use


                              Low
                                                         Simple &
                            Physical
                                                         Intuitive
                             Effort

                                  Tolerance      Perceptible
                                  For Error     Information




Thursday, October 8, 2009
Waiting On The
                            World To Change
                                    John Mayer




Thursday, October 8, 2009
Waiting On The
                            World To Change
                                    John Mayer




Thursday, October 8, 2009
The song focuses on his generations’

          inaction      in regard to current

    world conditions



Thursday, October 8, 2009
Well, I'll just watch American Idol because I know if I were engaged in
    changing anything for the better, or the better as I see it, it would go
    unnoticed or be completely ineffective. A lot of people have that feeling


           John Mayer

Thursday, October 8, 2009
powerless
                            Have you ever felt


                               to take the necessary actions for
                            positive change?


Thursday, October 8, 2009
Thursday, October 8, 2009
Have you ever felt

                            like this?


Thursday, October 8, 2009
over time we got techniques and guidelines to

 improve
     accessibility                              wcag 2.0


                                  wcag 1.0
                            css
                                     but that really wasn’t
       html                         enough
Thursday, October 8, 2009
the techniques tell us

             how-to
            make things accessible




                                           instead of

                                               why
                                     we make things accessible
Thursday, October 8, 2009
businesses
                                    are about more than
                        financials & accounting
Thursday, October 8, 2009
accessibility      is about more than
                                rules & techniques




Thursday, October 8, 2009
Have you noticed that
                 the world is changing?




Thursday, October 8, 2009
nically
             We are more tech
                                      edgoint
                                   wlother p    bliseory
                                             eain h t
                             noany
                            k than




Thursday, October 8, 2009
n  e
                                              lo
                                             a y
                                        ills ke
                                  e   sk the ss
                                   d ’t
                                n en ucc
                               r r
                              a a                e
                            Le         re  s
                                  f utu
Thursday, October 8, 2009
                               to
technology
                            Sometimes

                        makes it harder to make things
                                        accessible



Thursday, October 8, 2009
in fact...
                            we start to
                            lose focus
                    of the things that matter.




Thursday, October 8, 2009
Decisions and processes built completely on
                     rules & techniques
                            instead of the

                       user

Thursday, October 8, 2009
Clearly
                            the way things work
                              is broken

Thursday, October 8, 2009
What does all this mean?



Thursday, October 8, 2009
Thursday, October 8, 2009
We should teach the why and
       the how of accessibility.



Thursday, October 8, 2009
We should be teaching that
        universal design is more than
         the technical bits we learn


Thursday, October 8, 2009
3 myths
                               & misc
                                     oncep
                                          tions


Thursday, October 8, 2009
Myth:
                            The company
                            won’t let me do
                            what I need to
                            do.


Thursday, October 8, 2009
Truth:
                            You are the company




Thursday, October 8, 2009
Myth:
                            My skills matter most.




Thursday, October 8, 2009
Truth:
                            Your skill may
                            very well be an
                            achilles heel if
                            it’s all you
                            depend on.
Thursday, October 8, 2009
Myth: works just
Our process
fine thank you very much.
Thursday, October 8, 2009
Truth:
        The fordist model of
        management and projects
        doesn’t work in this
        environment.

Thursday, October 8, 2009
Business projects aren’t part of a
         newtonian machine of mechanical laws.

                   an t       It’s
            I t’s . I                abou                les
                 ism d         inven       t
                                                    r ru n
             gan
           or es an         adop
                                     tion,         e
                                                ew d o
                                               F
              liv thes            tion
                                        and      base rial
                 rea         flexi                     st
               b                   bility        indu els
                                                     mod




      The old rules don’t convert well in an age
      of service, information and technology
Thursday, October 8, 2009
Making It Holistic
                                Strategy (the what)   Operational (the how)




                            Principles                       People



                   Desire              Needs          Tools             Process



                   Accessibility Goes Here             Techniques Go Here



Thursday, October 8, 2009
The Basic Steps Toward Engaging Your Audience

                                     2:
                   p 1: t       tep              Step
               Ste wha         S      n       Don’     3:
                   t             Lear al          t fo
                rge hink               s               cus
             Fo                   niver         on t
               yo u t sign.     U       ign   mech   he
                       e
                    t d            Des             anica
              abou                                      l.




                       :           Ste
                   p 4                 p 5:
               Ste e             Go                      6:
                     r               Bey             tep nd
                 Mo s on        Alt,    ond        S
                    asi an           HT                 h a
                ph         h    and     ML         Teac at.
              em      e t                              epe
               pe opl ons.           CSS             R
                         i
                 so lut



Thursday, October 8, 2009
What else should
                               you do?


Thursday, October 8, 2009
n is
                                                     desig t.
                                                 rsal even
                                             nive t an
                                         ng u s no
                                     raci ces
                                  emb a pro
                             eally it is
                         to r that
                     key ing
                  The tand
                  unders
Thursday, October 8, 2009
Don’t let accessibili
                                             ty be   an afterthought.
Thursday, October 8, 2009
Use a story to tell your
                            story, facts aren’t always as
                                     impactful.ies a
                                           rd. Stor
                                                    re more
                                   e on boa people.
                               eopl for most
                          get p gful
                     ry to eanin
                a sto nd m
             Use ful a
             impact
Thursday, October 8, 2009
Belief is as important as skill.. maybe more.

Thursday, October 8, 2009
Be Committed




      You can't expect employees to believe lofty goal that you don't
    believe in and commit to first. Not committing to the steps needed
        to put the advice into action will result in very little progress.

Thursday, October 8, 2009
The seven principles of
                            universal design

                                           Equitable
                                             Use
                            Size & Space                Flexible
                            Appropriate                   Use


                              Low
                                                         Simple &
                            Physical
                                                         Intuitive
                             Effort

                                  Tolerance      Perceptible
                                  For Error     Information




Thursday, October 8, 2009
Thursday, October 8, 2009
Thursday, October 8, 2009
Thanks Again!
                                       Kelsey Ruger
                               http://www.twitter.com/themoleskin
                             http://www.linkedin.com/in/kelseyruger
                                   http://www.themoleskin.com
                                     kelsey@themoleskin.com




Thursday, October 8, 2009

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Universal Design Engage Audiences

  • 1. Waiting on The World To Change Engage your audience with Universal Design John Slatin Access University 2009 Thursday, October 8, 2009
  • 2. Why This Presentation Now? Thursday, October 8, 2009
  • 3. Why This Presentation Now? The culmination of 3 things Thursday, October 8, 2009
  • 4. Last Year At Access U We Met Molly Mahoney The movie is about her feeling stuck Thursday, October 8, 2009
  • 5. This is Julian. Thursday, October 8, 2009
  • 6. This is Julian. What’s Excess Ability? Thursday, October 8, 2009
  • 7. This is Julian. What’s Excess Ability? Thursday, October 8, 2009
  • 8. This is Julian. What’s Accessibility? Thursday, October 8, 2009
  • 10. More Questions What Was His Name? Thursday, October 8, 2009
  • 11. More Questions What Was His Name? Did that guy ever get what he needed? Thursday, October 8, 2009
  • 13. This is Julian. Thursday, October 8, 2009
  • 14. This is Julian. Then what’s the point of all those rules? Thursday, October 8, 2009
  • 17. In all seriousness he had a very valid point. Thursday, October 8, 2009
  • 18. The seven principles of universal design Equitable Use Size & Space Flexible Appropriate Use Low Simple & Physical Intuitive Effort Tolerance Perceptible For Error Information Thursday, October 8, 2009
  • 19. The seven principles of universal design Equitable Use because it Size & Space Appropriate Flexible Use allowed me to use examples Low Simple & that people could Physical Effort Intuitive relate to that weren’t digital Tolerance For Error Perceptible Information Thursday, October 8, 2009
  • 20. Things I kept hearing or saying There is a reason for everything but its not that tool you are using to check your work... Kelsey Ruger Thursday, October 8, 2009
  • 21. Things I kept hearing or saying There is a reason for everything but its not that tool you are using to check your work... Kelsey Ruger It’s Not About A Checklist... Whitney Quesenberry Thursday, October 8, 2009
  • 22. Things I kept hearing or saying There is a reason for everything but its not that tool you are using to check your work... Kelsey Ruger It’s Not About A Checklist... Whitney Quesenberry It has to be baked in... Martha Stewart Thursday, October 8, 2009
  • 23. idea marathonas a method we use to improve processes Thursday, October 8, 2009
  • 24. When will we get a chance to... Thursday, October 8, 2009
  • 25. The seven principles of universal design Equitable Use Size & Space Flexible Appropriate Use Low Simple & Physical Intuitive Effort Tolerance Perceptible For Error Information Thursday, October 8, 2009
  • 26. Waiting On The World To Change John Mayer Thursday, October 8, 2009
  • 27. Waiting On The World To Change John Mayer Thursday, October 8, 2009
  • 28. The song focuses on his generations’ inaction in regard to current world conditions Thursday, October 8, 2009
  • 29. Well, I'll just watch American Idol because I know if I were engaged in changing anything for the better, or the better as I see it, it would go unnoticed or be completely ineffective. A lot of people have that feeling John Mayer Thursday, October 8, 2009
  • 30. powerless Have you ever felt to take the necessary actions for positive change? Thursday, October 8, 2009
  • 32. Have you ever felt like this? Thursday, October 8, 2009
  • 33. over time we got techniques and guidelines to improve accessibility wcag 2.0 wcag 1.0 css but that really wasn’t html enough Thursday, October 8, 2009
  • 34. the techniques tell us how-to make things accessible instead of why we make things accessible Thursday, October 8, 2009
  • 35. businesses are about more than financials & accounting Thursday, October 8, 2009
  • 36. accessibility is about more than rules & techniques Thursday, October 8, 2009
  • 37. Have you noticed that the world is changing? Thursday, October 8, 2009
  • 38. nically We are more tech edgoint wlother p bliseory eain h t noany k than Thursday, October 8, 2009
  • 39. n e lo a y ills ke e sk the ss d ’t n en ucc r r a a e Le re s f utu Thursday, October 8, 2009 to
  • 40. technology Sometimes makes it harder to make things accessible Thursday, October 8, 2009
  • 41. in fact... we start to lose focus of the things that matter. Thursday, October 8, 2009
  • 42. Decisions and processes built completely on rules & techniques instead of the user Thursday, October 8, 2009
  • 43. Clearly the way things work is broken Thursday, October 8, 2009
  • 44. What does all this mean? Thursday, October 8, 2009
  • 46. We should teach the why and the how of accessibility. Thursday, October 8, 2009
  • 47. We should be teaching that universal design is more than the technical bits we learn Thursday, October 8, 2009
  • 48. 3 myths & misc oncep tions Thursday, October 8, 2009
  • 49. Myth: The company won’t let me do what I need to do. Thursday, October 8, 2009
  • 50. Truth: You are the company Thursday, October 8, 2009
  • 51. Myth: My skills matter most. Thursday, October 8, 2009
  • 52. Truth: Your skill may very well be an achilles heel if it’s all you depend on. Thursday, October 8, 2009
  • 53. Myth: works just Our process fine thank you very much. Thursday, October 8, 2009
  • 54. Truth: The fordist model of management and projects doesn’t work in this environment. Thursday, October 8, 2009
  • 55. Business projects aren’t part of a newtonian machine of mechanical laws. an t It’s I t’s . I abou les ism d inven t r ru n gan or es an adop tion, e ew d o F liv thes tion and base rial rea flexi st b bility indu els mod The old rules don’t convert well in an age of service, information and technology Thursday, October 8, 2009
  • 56. Making It Holistic Strategy (the what) Operational (the how) Principles People Desire Needs Tools Process Accessibility Goes Here Techniques Go Here Thursday, October 8, 2009
  • 57. The Basic Steps Toward Engaging Your Audience 2: p 1: t tep Step Ste wha S n Don’ 3: t Lear al t fo rge hink s cus Fo niver on t yo u t sign. U ign mech he e t d Des anica abou l. : Ste p 4 p 5: Ste e Go 6: r Bey tep nd Mo s on Alt, ond S asi an HT h a ph h and ML Teac at. em e t epe pe opl ons. CSS R i so lut Thursday, October 8, 2009
  • 58. What else should you do? Thursday, October 8, 2009
  • 59. n is desig t. rsal even nive t an ng u s no raci ces emb a pro eally it is to r that key ing The tand unders Thursday, October 8, 2009
  • 60. Don’t let accessibili ty be an afterthought. Thursday, October 8, 2009
  • 61. Use a story to tell your story, facts aren’t always as impactful.ies a rd. Stor re more e on boa people. eopl for most get p gful ry to eanin a sto nd m Use ful a impact Thursday, October 8, 2009
  • 62. Belief is as important as skill.. maybe more. Thursday, October 8, 2009
  • 63. Be Committed You can't expect employees to believe lofty goal that you don't believe in and commit to first. Not committing to the steps needed to put the advice into action will result in very little progress. Thursday, October 8, 2009
  • 64. The seven principles of universal design Equitable Use Size & Space Flexible Appropriate Use Low Simple & Physical Intuitive Effort Tolerance Perceptible For Error Information Thursday, October 8, 2009
  • 67. Thanks Again! Kelsey Ruger http://www.twitter.com/themoleskin http://www.linkedin.com/in/kelseyruger http://www.themoleskin.com kelsey@themoleskin.com Thursday, October 8, 2009