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FUNCTIONAL BEVERAGES: OVERCOMING
CONSUMER BIAS TO OVERTAKE THE JUICE
PRODUCTION INDUSTRY

                 Sharon Tam
     Marketing Management- Sandra Metraux
                   4/23/12
1/3 Of Adult Americans Are Obese




             12.5 Million Children (2-19) are also at
             risk for diabetes and other unhealthy
             diet related illnesses
USDA recommends no
  more than 40g of added
  sugar




Average American drinks
upwards to 120g daily
Campaigns promoting health and
fighting obesity have emerged
JUICE PRODUCTION INDUSTRY
FUNCTIONAL BEVERAGES
   Ready to drink beverages crafted with vitamins,
    herbs, minerals and other healthy ingredients to
    offer physical vitality and mental benefits beyond
    hydration
Hydration
Energy Drinks

Enhanced Fruit       Wellness & Weight
Drinks               Management
Soy Beverages     Energy & Rejuvenation
 Enhanced Water
                          Health
Ready to
Drink Teas

Performance
Beverages
KOMBUCHA
Kombucha is a fermented tea
beverage that originated from
Asia and Eastern Europe


                                Week to
                                Months




  Yeast and Bacteria Cultures
KOMBUCHA
Ready to drink probiotic tea
that promotes overall health




     “Wonder Tonic”
YERBA MATE TEA
        South American Rainforest Holly Tree


                                         24 vitamins
                                         and minerals



15 amino acids




                    0 calories
YERBA MATE TEA
Ready to drink tea that has the caffeinated
strength of coffee, vitamin and antioxidant
benefits of tea and euphoric qualities of
chocolate
YERBA MATE TEA
DEMOGRAPHICS
   Generation Y (1972-2002)
       “On the Go” hard working lifestyle
       Energy Drink Consumers
       Technologically Savvy
       Naturally distrustful
       Heavily involved with
        Social Media
QUANTITATIVE DATA
   Surveyed 30 Babson Students
QUANTITATIVE DATA

   Key Takeaways
       80% consume energy drinks
       83% drink to stay awake to finish homework and during
        parties
       92% prefer Red Bull, Monster and Amp
       These brands are culturally relevant and lifestyle
        appropriate
       42% have interacted with these brands through social
        media (Facebook, YouTube)
DEMOGRAPHICS
   Lifestyle of Health and Sustainability
       Men & Women (22-55)
       College Educated and Informed Shoppers
       Health conscious, active and culturally aware
       Household income 75k
       Motivated to embody a healthy and sustainable
        lifestyle
FOCUS GROUP
 5 individuals (20-36)
 Presented randomized kombucha and yerba mate
  tea company websites and asked for feedback
FOCUS GROUP-KEY TAKEAWAYS
 Guayaki Yerba Mate Product Copy
“Each…bottle contains caffeine levels
comparable to a cup of coffee…the stimulation
is balanced by mate's natural theobromines and
theophyllines.”
FOCUS GROUP-KEY TAKEAWAYS




                      “Websites are too
                      basic, lack web
                      2.0 integration
                      and social media
                      network. ”
FOCUS GROUP- KEY TAKEAWAYS

 Old Fashioned Folk
 Remedies

Not Culturally Relevant
FOCUS GROUP- KEY TAKEAWAYS
                          Foul Smelling and Tasting




Meant for “Hippies” and
Green Extremists
CHALLENGES
   Brand Image Trap- Consumers perceptions take a
    primary role within a brands strategy
     Consumers associate kombucha and yerba tea brands
      as a strictly vegan, hippy and green activist product
     Old fashioned folk remedy
     Unappealing taste and smell

   Product Attribute Fixation Trap- Brand too focused
    on product attributes
       Product Copy is too focused on functional benefits and
        doesn’t create an emotional connection with the
        consumer
SUGGESTIONS
   Brand Image Trap- “Foul Smelling & Tasting”, “Only
    for Hippies”
       Product sampling tours to showcase beverages
SUGGESTIONS
   Brand Image Trap- “Foul Smelling & Tasting”, “Only
    for Hippies”
     Expand to Walmart, Pathmart and Shoprite
     Don’t limit themselves to organic grocers such as Whole
      Foods
SUGGESTIONS




   Brand Image Trap- “ Only For Hippies”
     Targeting middle school and high schools to
      carry these natural and healthy products
     Introduction to younger generation will build
      brand equity and foster a lifelong relationship
SUGGESTIONS




   Brand Image Trap- “Old fashioned folk
    remedy”, “Not Culturally Relevant”
     Website makeovers
     Invest in mobile marketing “advergaming”
     Smartphone Generation
SUGGESTIONS
 Coca-Cola
 “Thumbs Up Everest”
     Mobile adventure that gave away weekly prizes to a
      high score winner
     Downloaded 350,000 times weekly
SUGGESTIONS
   Product Attribute Fixation Trap
     Give the copy personality
     Use simple language to explain the product
     Use relatable language
QUESTIONS
EXHIBITS- SURVEY RESULT DISTRIBUTION

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Functional Beverage Analysis

  • 1. FUNCTIONAL BEVERAGES: OVERCOMING CONSUMER BIAS TO OVERTAKE THE JUICE PRODUCTION INDUSTRY Sharon Tam Marketing Management- Sandra Metraux 4/23/12
  • 2. 1/3 Of Adult Americans Are Obese 12.5 Million Children (2-19) are also at risk for diabetes and other unhealthy diet related illnesses
  • 3. USDA recommends no more than 40g of added sugar Average American drinks upwards to 120g daily
  • 4. Campaigns promoting health and fighting obesity have emerged
  • 6. FUNCTIONAL BEVERAGES  Ready to drink beverages crafted with vitamins, herbs, minerals and other healthy ingredients to offer physical vitality and mental benefits beyond hydration
  • 7. Hydration Energy Drinks Enhanced Fruit Wellness & Weight Drinks Management Soy Beverages Energy & Rejuvenation Enhanced Water Health Ready to Drink Teas Performance Beverages
  • 8. KOMBUCHA Kombucha is a fermented tea beverage that originated from Asia and Eastern Europe Week to Months Yeast and Bacteria Cultures
  • 9. KOMBUCHA Ready to drink probiotic tea that promotes overall health “Wonder Tonic”
  • 10. YERBA MATE TEA South American Rainforest Holly Tree 24 vitamins and minerals 15 amino acids 0 calories
  • 11. YERBA MATE TEA Ready to drink tea that has the caffeinated strength of coffee, vitamin and antioxidant benefits of tea and euphoric qualities of chocolate
  • 13. DEMOGRAPHICS  Generation Y (1972-2002)  “On the Go” hard working lifestyle  Energy Drink Consumers  Technologically Savvy  Naturally distrustful  Heavily involved with Social Media
  • 14. QUANTITATIVE DATA  Surveyed 30 Babson Students
  • 15. QUANTITATIVE DATA  Key Takeaways  80% consume energy drinks  83% drink to stay awake to finish homework and during parties  92% prefer Red Bull, Monster and Amp  These brands are culturally relevant and lifestyle appropriate  42% have interacted with these brands through social media (Facebook, YouTube)
  • 16. DEMOGRAPHICS  Lifestyle of Health and Sustainability  Men & Women (22-55)  College Educated and Informed Shoppers  Health conscious, active and culturally aware  Household income 75k  Motivated to embody a healthy and sustainable lifestyle
  • 17. FOCUS GROUP  5 individuals (20-36)  Presented randomized kombucha and yerba mate tea company websites and asked for feedback
  • 18. FOCUS GROUP-KEY TAKEAWAYS Guayaki Yerba Mate Product Copy “Each…bottle contains caffeine levels comparable to a cup of coffee…the stimulation is balanced by mate's natural theobromines and theophyllines.”
  • 19. FOCUS GROUP-KEY TAKEAWAYS “Websites are too basic, lack web 2.0 integration and social media network. ”
  • 20. FOCUS GROUP- KEY TAKEAWAYS Old Fashioned Folk Remedies Not Culturally Relevant
  • 21. FOCUS GROUP- KEY TAKEAWAYS Foul Smelling and Tasting Meant for “Hippies” and Green Extremists
  • 22. CHALLENGES  Brand Image Trap- Consumers perceptions take a primary role within a brands strategy  Consumers associate kombucha and yerba tea brands as a strictly vegan, hippy and green activist product  Old fashioned folk remedy  Unappealing taste and smell  Product Attribute Fixation Trap- Brand too focused on product attributes  Product Copy is too focused on functional benefits and doesn’t create an emotional connection with the consumer
  • 23. SUGGESTIONS  Brand Image Trap- “Foul Smelling & Tasting”, “Only for Hippies”  Product sampling tours to showcase beverages
  • 24. SUGGESTIONS  Brand Image Trap- “Foul Smelling & Tasting”, “Only for Hippies”  Expand to Walmart, Pathmart and Shoprite  Don’t limit themselves to organic grocers such as Whole Foods
  • 25. SUGGESTIONS  Brand Image Trap- “ Only For Hippies”  Targeting middle school and high schools to carry these natural and healthy products  Introduction to younger generation will build brand equity and foster a lifelong relationship
  • 26. SUGGESTIONS  Brand Image Trap- “Old fashioned folk remedy”, “Not Culturally Relevant”  Website makeovers  Invest in mobile marketing “advergaming”  Smartphone Generation
  • 27. SUGGESTIONS  Coca-Cola  “Thumbs Up Everest”  Mobile adventure that gave away weekly prizes to a high score winner  Downloaded 350,000 times weekly
  • 28. SUGGESTIONS  Product Attribute Fixation Trap  Give the copy personality  Use simple language to explain the product  Use relatable language
  • 30. EXHIBITS- SURVEY RESULT DISTRIBUTION

Notas del editor

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