Design Research - Introductory presentation at Budapest Sustainability Jam 2013
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Introduction to design research methods with emphasis on contextual inquiry. It served as a briefing at a workshop. The presentation is light on theory. I aimed to give the participants a picture of what will they do in the following two hours. Video: http://www.youtube.com/watch?v=5ZUzJKM4gF0
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Design Research - Introductory presentation at Budapest Sustainability Jam 2013
- 5. agree on main topics don’t get bogged down on details
- 9. interview people be open and curious non-judgmental don’t validate the last time we saw the data note down everything
- 11. objects documents tools messaging things people interact with collect artefacts
- 13. opt-in create a spectacle open questions + followup interviews quasi quantitative visual input
- 14. create a spectacle The Listening Wheel, Samaritans at work - Jonathan Moran, Barry Lewis and Steve Tollerton
- 15. rant
- 16. immiga ish. s
- 17. an
- 18. A
- 19. Engl o
- 20. learn need
- 21. t I
- 23. want
- 24. to
- 25. be
- 26. a
- 27. role
- 28. mod el
- 29. for
- 30. my
- 31. children. I
- 32. have
- 33. a
- 34. small
- 35. child. llege
- 36. nursery. In-co
- 38. a different kind of listening learning in-context
- 41. took photo of sites involved
- 45. documents numbers lingo hard data handwritten notes = opportunities
- 47. taking the position of an apprentice note, note, note no prepared questions, just broad topics open conversiation, unforseen insights turned out the backbone truck driver took part in delivery also instead of waiting idle
- 49. photo of technology involved outdated, broken IT infrastructure
- 50. photo of technology involved outdated, broken IT infrastructure BUT an opportunity is hiding
- 52. getting personal with people I learned quite early that he is an amateur race driver learn interesting things like deers are the most dangerous on a night road as they don’t have their eyes on the side learn about personal motives and drivers
- 54. with people with technology with documents record interactions
- 56. the keys were organised in the order of stops to save time some drivers had custom made key holders in their car to further optimize to speed key insight(s) news paper delivery was too fast paced of a business for our ipad app idea deliveries were kept in memory and documented in batches drivers were speeding all the way they were running when they put out the paper packs
- 57. what’s in a bag camera bag many pockets for collected artefacts access its content fast with its top zipper bigger notepad for interviewees to draw DSLR lasting batteries small notepad for interviews good lowlight performance coke for gastric decontamination energy bar with seeds for lasting nutrition
- 62. the process BEFORE LUNCH be energetic minimal preparation YOU research process insights plan on the go split the team
- 65. credits Sources Double Diamond - London Design Council The Listening Wheel - Emma Gasson, Samaritans, design and social innovation Used Media Apprentice - Repro. of painting by LouisEmile Adan (1839-1937), public domain