SlideShare una empresa de Scribd logo
1 de 18
Descargar para leer sin conexión
Get a Seat at the Strategy Table Samantha Starmersstarme@rei.com       @samanthastarmer    ,[object Object],http://www.flickr.com/photos/myklroventine/2475433404/,[object Object]
me,[object Object],web and experience stuff: Amazon, Microsoft,[object Object],REI – Recreational Equipment, Inc. ,[object Object],lead IA, UX, IxD & analytics teams,[object Object],teach at University of Washington,[object Object]
do you want your ideas to be heard?,[object Object]
do you want to be a trusted advisor?,[object Object]
do you want to be part of the decision process?,[object Object]
  know the big picture,[object Object],http://www.flickr.com/photos/aatemu/4784742636/,[object Object]
know the big picture,[object Object],know your organizations’ strategic goals and objectives,[object Object],understand where can your work directly benefit those goals ,[object Object],learn when and how decisions get made,[object Object],think about 5 years out and three levels up – what changes?,[object Object],take an executive to coffee,[object Object]
  lay pipe:   the art of the pre-sell,[object Object]
pre-sell,[object Object],always be building a conduit for your goals,[object Object],look for allies up, down and sideways,[object Object],know who will oppose you, and why ,[object Object],all the important conversations should happen before you propose a new idea,[object Object]
  pick your battles,[object Object]
pick your battles,[object Object],focus on what is most important,[object Object],pay attention to timing – may be better to lose this battle,[object Object],be patient ,[object Object],be a team player - help advance others’ goals, not just your own,[object Object]
   offer solutions,[object Object],http://www.flickr.com/photos/bettyx1138/3534902300,[object Object]
offer solutions,[object Object],good: problems are framed as opportunities,[object Object],better: you bring proposed solutions whenever you identify a challenge,[object Object],best: you come to the table with the solution already implemented or underway,[object Object]
  talk the talk,[object Object]
talk the talk,[object Object],listen more than you speak,[object Object],watch more than you present,[object Object],learn how your executives talk,[object Object],what is important to them?,[object Object],how are they rewarded and compensated?,[object Object],what words do they use?,[object Object],adapt to their language, don’t force them to adapt to yours ,[object Object]
   walk the walk,[object Object],http://www.flickr.com/photos/mulad/142543881,[object Object]
walk the walk,[object Object],get comfortable talking to executives,[object Object],get comfortable with strategy ,[object Object],keep your perspective on the big picture,[object Object],it should feel natural for people to come to you with strategic questions,[object Object],Just do it.  Just be it,[object Object]
thank you!!,[object Object],Samantha Starmer         sstarme@rei.com       @samanthastarmer,[object Object],http://www.flickr.com/photos/baking_in_pearls/3960662314,[object Object]

Más contenido relacionado

La actualidad más candente

Don't a Digital Dinosaur - Web 2.0 2011
Don't a Digital Dinosaur - Web 2.0 2011Don't a Digital Dinosaur - Web 2.0 2011
Don't a Digital Dinosaur - Web 2.0 2011Samantha Starmer
 
Create Cross Channel Experiences - Managing Experience 2011
Create Cross Channel Experiences - Managing Experience 2011Create Cross Channel Experiences - Managing Experience 2011
Create Cross Channel Experiences - Managing Experience 2011Samantha Starmer
 
Building and Evangelizing for Holistic Customer Experience
Building and Evangelizing for Holistic Customer ExperienceBuilding and Evangelizing for Holistic Customer Experience
Building and Evangelizing for Holistic Customer ExperienceSamantha Starmer
 
Don't be a Digital Dinosaur - Design for the Space Between
Don't be a Digital Dinosaur - Design for the Space BetweenDon't be a Digital Dinosaur - Design for the Space Between
Don't be a Digital Dinosaur - Design for the Space BetweenSamantha Starmer
 
Best Practice For UX Deliverables - Eventhandler, London, 22 Oct 2013
Best Practice For UX Deliverables - Eventhandler, London, 22 Oct 2013Best Practice For UX Deliverables - Eventhandler, London, 22 Oct 2013
Best Practice For UX Deliverables - Eventhandler, London, 22 Oct 2013Anna Dahlström
 
A Path for Presentations
A Path for Presentations A Path for Presentations
A Path for Presentations Emory Maiden
 
Reflections on leadership - a geography subject leader perspective
Reflections on leadership - a geography subject leader perspectiveReflections on leadership - a geography subject leader perspective
Reflections on leadership - a geography subject leader perspectiveDavid Rogers
 
Path to Better Presentations
Path to Better PresentationsPath to Better Presentations
Path to Better PresentationsEmory Maiden
 
How To Demo Like A Demon
How To Demo Like A DemonHow To Demo Like A Demon
How To Demo Like A DemonDavid Crow
 
How to Design for the Future - Cross Channel Experience Design
How to Design for the Future - Cross Channel Experience DesignHow to Design for the Future - Cross Channel Experience Design
How to Design for the Future - Cross Channel Experience DesignSamantha Starmer
 
Twin Redheaded Stepchildren of a Different Mother: The Usability of Accessibi...
Twin Redheaded Stepchildren of a Different Mother: The Usability of Accessibi...Twin Redheaded Stepchildren of a Different Mother: The Usability of Accessibi...
Twin Redheaded Stepchildren of a Different Mother: The Usability of Accessibi...Dylan Wilbanks
 
Storytelling In Design - Funkas Tillgänglighetsdagar, 12 Apr 2016
Storytelling In Design - Funkas Tillgänglighetsdagar, 12 Apr 2016Storytelling In Design - Funkas Tillgänglighetsdagar, 12 Apr 2016
Storytelling In Design - Funkas Tillgänglighetsdagar, 12 Apr 2016Anna Dahlström
 
Designing around storytelling - Design + banter, 09 April 2014
Designing around storytelling - Design + banter, 09 April 2014Designing around storytelling - Design + banter, 09 April 2014
Designing around storytelling - Design + banter, 09 April 2014Anna Dahlström
 
10 Years In The Hole: A Possibly Cautionary Tale About Being A Higher Ed Web ...
10 Years In The Hole: A Possibly Cautionary Tale About Being A Higher Ed Web ...10 Years In The Hole: A Possibly Cautionary Tale About Being A Higher Ed Web ...
10 Years In The Hole: A Possibly Cautionary Tale About Being A Higher Ed Web ...Dylan Wilbanks
 
What the heck is Information Architecture?
What the heck is Information Architecture?What the heck is Information Architecture?
What the heck is Information Architecture?Chas Grundy
 
Presentation Blogging Panel
Presentation Blogging PanelPresentation Blogging Panel
Presentation Blogging PanelBeth Kanter
 
IA Summit Cross Channel Workshop
IA Summit Cross Channel WorkshopIA Summit Cross Channel Workshop
IA Summit Cross Channel WorkshopSamantha Starmer
 
Beyond The Hamburger Menu, UX Ireland, 10 Nov 2016
Beyond The Hamburger Menu, UX Ireland, 10 Nov 2016Beyond The Hamburger Menu, UX Ireland, 10 Nov 2016
Beyond The Hamburger Menu, UX Ireland, 10 Nov 2016Anna Dahlström
 
Infinite Possibilities - Giant Conference 2015
Infinite Possibilities - Giant Conference 2015Infinite Possibilities - Giant Conference 2015
Infinite Possibilities - Giant Conference 2015Denise Jacobs
 

La actualidad más candente (20)

Don't a Digital Dinosaur - Web 2.0 2011
Don't a Digital Dinosaur - Web 2.0 2011Don't a Digital Dinosaur - Web 2.0 2011
Don't a Digital Dinosaur - Web 2.0 2011
 
Create Cross Channel Experiences - Managing Experience 2011
Create Cross Channel Experiences - Managing Experience 2011Create Cross Channel Experiences - Managing Experience 2011
Create Cross Channel Experiences - Managing Experience 2011
 
Building and Evangelizing for Holistic Customer Experience
Building and Evangelizing for Holistic Customer ExperienceBuilding and Evangelizing for Holistic Customer Experience
Building and Evangelizing for Holistic Customer Experience
 
Don't be a Digital Dinosaur - Design for the Space Between
Don't be a Digital Dinosaur - Design for the Space BetweenDon't be a Digital Dinosaur - Design for the Space Between
Don't be a Digital Dinosaur - Design for the Space Between
 
Best Practice For UX Deliverables - Eventhandler, London, 22 Oct 2013
Best Practice For UX Deliverables - Eventhandler, London, 22 Oct 2013Best Practice For UX Deliverables - Eventhandler, London, 22 Oct 2013
Best Practice For UX Deliverables - Eventhandler, London, 22 Oct 2013
 
A Path for Presentations
A Path for Presentations A Path for Presentations
A Path for Presentations
 
Reflections on leadership - a geography subject leader perspective
Reflections on leadership - a geography subject leader perspectiveReflections on leadership - a geography subject leader perspective
Reflections on leadership - a geography subject leader perspective
 
Path to Better Presentations
Path to Better PresentationsPath to Better Presentations
Path to Better Presentations
 
How To Demo Like A Demon
How To Demo Like A DemonHow To Demo Like A Demon
How To Demo Like A Demon
 
How to Design for the Future - Cross Channel Experience Design
How to Design for the Future - Cross Channel Experience DesignHow to Design for the Future - Cross Channel Experience Design
How to Design for the Future - Cross Channel Experience Design
 
Twin Redheaded Stepchildren of a Different Mother: The Usability of Accessibi...
Twin Redheaded Stepchildren of a Different Mother: The Usability of Accessibi...Twin Redheaded Stepchildren of a Different Mother: The Usability of Accessibi...
Twin Redheaded Stepchildren of a Different Mother: The Usability of Accessibi...
 
Storytelling In Design - Funkas Tillgänglighetsdagar, 12 Apr 2016
Storytelling In Design - Funkas Tillgänglighetsdagar, 12 Apr 2016Storytelling In Design - Funkas Tillgänglighetsdagar, 12 Apr 2016
Storytelling In Design - Funkas Tillgänglighetsdagar, 12 Apr 2016
 
Designing around storytelling - Design + banter, 09 April 2014
Designing around storytelling - Design + banter, 09 April 2014Designing around storytelling - Design + banter, 09 April 2014
Designing around storytelling - Design + banter, 09 April 2014
 
10 Years In The Hole: A Possibly Cautionary Tale About Being A Higher Ed Web ...
10 Years In The Hole: A Possibly Cautionary Tale About Being A Higher Ed Web ...10 Years In The Hole: A Possibly Cautionary Tale About Being A Higher Ed Web ...
10 Years In The Hole: A Possibly Cautionary Tale About Being A Higher Ed Web ...
 
What the heck is Information Architecture?
What the heck is Information Architecture?What the heck is Information Architecture?
What the heck is Information Architecture?
 
Presentation Blogging Panel
Presentation Blogging PanelPresentation Blogging Panel
Presentation Blogging Panel
 
IA Summit Cross Channel Workshop
IA Summit Cross Channel WorkshopIA Summit Cross Channel Workshop
IA Summit Cross Channel Workshop
 
Beyond The Hamburger Menu, UX Ireland, 10 Nov 2016
Beyond The Hamburger Menu, UX Ireland, 10 Nov 2016Beyond The Hamburger Menu, UX Ireland, 10 Nov 2016
Beyond The Hamburger Menu, UX Ireland, 10 Nov 2016
 
Infinite Possibilities - Giant Conference 2015
Infinite Possibilities - Giant Conference 2015Infinite Possibilities - Giant Conference 2015
Infinite Possibilities - Giant Conference 2015
 
Pluginblc11 post
Pluginblc11 postPluginblc11 post
Pluginblc11 post
 

Destacado

מצגת אצבעות
מצגת אצבעותמצגת אצבעות
מצגת אצבעותsmile smile
 
Fifa women’s world cup germany 2011
Fifa women’s world cup germany 2011Fifa women’s world cup germany 2011
Fifa women’s world cup germany 2011vinhbinh2010
 
KONG MIAO-KHỔNG MIẾU Temple of Conficius
KONG MIAO-KHỔNG MIẾU Temple of ConficiusKONG MIAO-KHỔNG MIẾU Temple of Conficius
KONG MIAO-KHỔNG MIẾU Temple of Conficiusvinhbinh2010
 
scumpe aiureli
scumpe aiureliscumpe aiureli
scumpe aiurelidanbranzai
 
intervista caterpillar
intervista caterpillarintervista caterpillar
intervista caterpillaredesabata
 
Street eats
Street eatsStreet eats
Street eatsguimera
 
Echo
EchoEcho
EchoRenny
 
Summer Festivals
Summer FestivalsSummer Festivals
Summer Festivalsguimera
 
Papa Benedicto XVI
Papa Benedicto XVIPapa Benedicto XVI
Papa Benedicto XVIJ.P. L.G.
 
Social Media Infographics
Social Media InfographicsSocial Media Infographics
Social Media InfographicsKforum
 

Destacado (17)

מצגת אצבעות
מצגת אצבעותמצגת אצבעות
מצגת אצבעות
 
Fifa women’s world cup germany 2011
Fifa women’s world cup germany 2011Fifa women’s world cup germany 2011
Fifa women’s world cup germany 2011
 
KONG MIAO-KHỔNG MIẾU Temple of Conficius
KONG MIAO-KHỔNG MIẾU Temple of ConficiusKONG MIAO-KHỔNG MIẾU Temple of Conficius
KONG MIAO-KHỔNG MIẾU Temple of Conficius
 
scumpe aiureli
scumpe aiureliscumpe aiureli
scumpe aiureli
 
Navios
NaviosNavios
Navios
 
intervista caterpillar
intervista caterpillarintervista caterpillar
intervista caterpillar
 
Bahrain report
Bahrain reportBahrain report
Bahrain report
 
Fotos premiadas 1
Fotos premiadas 1Fotos premiadas 1
Fotos premiadas 1
 
Street eats
Street eatsStreet eats
Street eats
 
Dragon Bal
Dragon BalDragon Bal
Dragon Bal
 
Echo
EchoEcho
Echo
 
Summer Festivals
Summer FestivalsSummer Festivals
Summer Festivals
 
Papa Benedicto XVI
Papa Benedicto XVIPapa Benedicto XVI
Papa Benedicto XVI
 
Cuba
CubaCuba
Cuba
 
ΤΑ ΘΑΥΜΑΤΑ ΤΗΣ ΘΑΛΑΣΣΑΣ
ΤΑ ΘΑΥΜΑΤΑ ΤΗΣ ΘΑΛΑΣΣΑΣΤΑ ΘΑΥΜΑΤΑ ΤΗΣ ΘΑΛΑΣΣΑΣ
ΤΑ ΘΑΥΜΑΤΑ ΤΗΣ ΘΑΛΑΣΣΑΣ
 
John Edwards
John EdwardsJohn Edwards
John Edwards
 
Social Media Infographics
Social Media InfographicsSocial Media Infographics
Social Media Infographics
 

Similar a Get a Seat at the Strategy Table - WebVisions 2011

Get a Seat at the Strategy Table - WebVisions 2011
Get a Seat at the Strategy Table - WebVisions 2011Get a Seat at the Strategy Table - WebVisions 2011
Get a Seat at the Strategy Table - WebVisions 2011Samantha Starmer
 
Program managementasseenbytroyma
Program managementasseenbytroymaProgram managementasseenbytroyma
Program managementasseenbytroymaTroy Ma
 
Business politics powerpoint
Business politics powerpointBusiness politics powerpoint
Business politics powerpointthomomar
 
Business politics powerpoint
Business politics powerpointBusiness politics powerpoint
Business politics powerpointthomomar
 
Fan Engagement: Sports Social Media Done Right
Fan Engagement: Sports Social Media Done RightFan Engagement: Sports Social Media Done Right
Fan Engagement: Sports Social Media Done RightPursuant Sports
 
Not Just Another Session on Social Media
Not Just Another Session on Social MediaNot Just Another Session on Social Media
Not Just Another Session on Social MediaAffiliate Summit
 
WOC 2016: Unleash your Professional Savvy – Secrets to Power, Style, and Grac...
WOC 2016: Unleash your Professional Savvy – Secrets to Power, Style, and Grac...WOC 2016: Unleash your Professional Savvy – Secrets to Power, Style, and Grac...
WOC 2016: Unleash your Professional Savvy – Secrets to Power, Style, and Grac...Career Communications Group
 
Ten Tips For New Product Managers
Ten Tips For New Product ManagersTen Tips For New Product Managers
Ten Tips For New Product ManagersJeff Lash
 
Affiliate Summit East 2012 - Not Just Another Session on Social Media
Affiliate Summit East 2012 - Not Just Another Session on Social MediaAffiliate Summit East 2012 - Not Just Another Session on Social Media
Affiliate Summit East 2012 - Not Just Another Session on Social MediaAffiliate Window
 
Social Media 101 for the Sports Front Office
Social Media 101 for the Sports Front OfficeSocial Media 101 for the Sports Front Office
Social Media 101 for the Sports Front OfficeMikey Ames
 
Catalyze Webcast - Finding Requirements - 092007
Catalyze Webcast -  Finding Requirements - 092007Catalyze Webcast -  Finding Requirements - 092007
Catalyze Webcast - Finding Requirements - 092007Tom Humbarger
 
Negotiation Skills.ppt
Negotiation Skills.pptNegotiation Skills.ppt
Negotiation Skills.pptKausaromarOmar
 
How Teams Work Making Team Decisions Through Consensus
How Teams Work Making Team Decisions Through Consensus How Teams Work Making Team Decisions Through Consensus
How Teams Work Making Team Decisions Through Consensus Mike Cardus
 
Social Media Rockstar
Social Media RockstarSocial Media Rockstar
Social Media RockstarKaren Repoli
 
Social media rockstar update 2015
Social media rockstar   update 2015Social media rockstar   update 2015
Social media rockstar update 2015Karen Repoli
 
How to Market your Small Business Online
How to Market your Small Business OnlineHow to Market your Small Business Online
How to Market your Small Business Onlinebelugasocial
 

Similar a Get a Seat at the Strategy Table - WebVisions 2011 (20)

Get a Seat at the Strategy Table - WebVisions 2011
Get a Seat at the Strategy Table - WebVisions 2011Get a Seat at the Strategy Table - WebVisions 2011
Get a Seat at the Strategy Table - WebVisions 2011
 
Program managementasseenbytroyma
Program managementasseenbytroymaProgram managementasseenbytroyma
Program managementasseenbytroyma
 
Business politics powerpoint
Business politics powerpointBusiness politics powerpoint
Business politics powerpoint
 
Business politics powerpoint
Business politics powerpointBusiness politics powerpoint
Business politics powerpoint
 
Fan Engagement: Sports Social Media Done Right
Fan Engagement: Sports Social Media Done RightFan Engagement: Sports Social Media Done Right
Fan Engagement: Sports Social Media Done Right
 
Team Building
Team BuildingTeam Building
Team Building
 
Not Just Another Session on Social Media
Not Just Another Session on Social MediaNot Just Another Session on Social Media
Not Just Another Session on Social Media
 
WOC 2016: Unleash your Professional Savvy – Secrets to Power, Style, and Grac...
WOC 2016: Unleash your Professional Savvy – Secrets to Power, Style, and Grac...WOC 2016: Unleash your Professional Savvy – Secrets to Power, Style, and Grac...
WOC 2016: Unleash your Professional Savvy – Secrets to Power, Style, and Grac...
 
Performance Mindset
Performance MindsetPerformance Mindset
Performance Mindset
 
Ten Tips For New Product Managers
Ten Tips For New Product ManagersTen Tips For New Product Managers
Ten Tips For New Product Managers
 
Affiliate Summit East 2012 - Not Just Another Session on Social Media
Affiliate Summit East 2012 - Not Just Another Session on Social MediaAffiliate Summit East 2012 - Not Just Another Session on Social Media
Affiliate Summit East 2012 - Not Just Another Session on Social Media
 
Social Media 101 for the Sports Front Office
Social Media 101 for the Sports Front OfficeSocial Media 101 for the Sports Front Office
Social Media 101 for the Sports Front Office
 
Guide decisions
Guide decisions Guide decisions
Guide decisions
 
Catalyze Webcast - Finding Requirements - 092007
Catalyze Webcast -  Finding Requirements - 092007Catalyze Webcast -  Finding Requirements - 092007
Catalyze Webcast - Finding Requirements - 092007
 
Negotiation Skills.ppt
Negotiation Skills.pptNegotiation Skills.ppt
Negotiation Skills.ppt
 
Strategic Thinking Workshop
Strategic Thinking WorkshopStrategic Thinking Workshop
Strategic Thinking Workshop
 
How Teams Work Making Team Decisions Through Consensus
How Teams Work Making Team Decisions Through Consensus How Teams Work Making Team Decisions Through Consensus
How Teams Work Making Team Decisions Through Consensus
 
Social Media Rockstar
Social Media RockstarSocial Media Rockstar
Social Media Rockstar
 
Social media rockstar update 2015
Social media rockstar   update 2015Social media rockstar   update 2015
Social media rockstar update 2015
 
How to Market your Small Business Online
How to Market your Small Business OnlineHow to Market your Small Business Online
How to Market your Small Business Online
 

Más de Samantha Starmer

The Future of Design - Designing Beyond Screens
The Future of Design - Designing Beyond ScreensThe Future of Design - Designing Beyond Screens
The Future of Design - Designing Beyond ScreensSamantha Starmer
 
Designing Customer Centered AI experiences - Dialogkonferansen 2018
Designing Customer Centered AI experiences  - Dialogkonferansen 2018Designing Customer Centered AI experiences  - Dialogkonferansen 2018
Designing Customer Centered AI experiences - Dialogkonferansen 2018Samantha Starmer
 
Preparing for Distributed Commerce
Preparing for Distributed CommercePreparing for Distributed Commerce
Preparing for Distributed CommerceSamantha Starmer
 
Innovation for Store 4.0- Seamless Retail Africa 2018
Innovation for Store 4.0- Seamless Retail Africa 2018Innovation for Store 4.0- Seamless Retail Africa 2018
Innovation for Store 4.0- Seamless Retail Africa 2018Samantha Starmer
 
Designing Omnichannel Experiences - eTail West 2013
Designing Omnichannel Experiences - eTail West 2013Designing Omnichannel Experiences - eTail West 2013
Designing Omnichannel Experiences - eTail West 2013Samantha Starmer
 
Designing for Holistic Cross Channel Experiences
Designing for Holistic Cross Channel ExperiencesDesigning for Holistic Cross Channel Experiences
Designing for Holistic Cross Channel ExperiencesSamantha Starmer
 
The Future of Experience Design - MIMA 2012
The Future of Experience Design - MIMA 2012The Future of Experience Design - MIMA 2012
The Future of Experience Design - MIMA 2012Samantha Starmer
 
Taxonomy Bootcamp 2012 Keynote - Improving Information Interactions
Taxonomy Bootcamp 2012 Keynote - Improving Information InteractionsTaxonomy Bootcamp 2012 Keynote - Improving Information Interactions
Taxonomy Bootcamp 2012 Keynote - Improving Information InteractionsSamantha Starmer
 
Design for Cross Channel - UX Week 2012 Workshop
Design for Cross Channel - UX Week 2012 WorkshopDesign for Cross Channel - UX Week 2012 Workshop
Design for Cross Channel - UX Week 2012 WorkshopSamantha Starmer
 
Structuring your Presentation - Cranky Talk 2011
Structuring your Presentation - Cranky Talk 2011Structuring your Presentation - Cranky Talk 2011
Structuring your Presentation - Cranky Talk 2011Samantha Starmer
 
Holistic Customer Experience - MX 2010
Holistic Customer Experience - MX 2010Holistic Customer Experience - MX 2010
Holistic Customer Experience - MX 2010Samantha Starmer
 
Quantitative Information Architecture - Oz IA 2010
Quantitative Information Architecture - Oz IA 2010Quantitative Information Architecture - Oz IA 2010
Quantitative Information Architecture - Oz IA 2010Samantha Starmer
 
Holistic Information Architecture - Oz IA 2010
Holistic Information Architecture - Oz IA 2010Holistic Information Architecture - Oz IA 2010
Holistic Information Architecture - Oz IA 2010Samantha Starmer
 

Más de Samantha Starmer (15)

The Future of Design - Designing Beyond Screens
The Future of Design - Designing Beyond ScreensThe Future of Design - Designing Beyond Screens
The Future of Design - Designing Beyond Screens
 
Designing AI for Humans
Designing AI for HumansDesigning AI for Humans
Designing AI for Humans
 
Designing Customer Centered AI experiences - Dialogkonferansen 2018
Designing Customer Centered AI experiences  - Dialogkonferansen 2018Designing Customer Centered AI experiences  - Dialogkonferansen 2018
Designing Customer Centered AI experiences - Dialogkonferansen 2018
 
Preparing for Distributed Commerce
Preparing for Distributed CommercePreparing for Distributed Commerce
Preparing for Distributed Commerce
 
Innovation for Store 4.0- Seamless Retail Africa 2018
Innovation for Store 4.0- Seamless Retail Africa 2018Innovation for Store 4.0- Seamless Retail Africa 2018
Innovation for Store 4.0- Seamless Retail Africa 2018
 
Designing AI for Humans
Designing AI for Humans Designing AI for Humans
Designing AI for Humans
 
Designing Omnichannel Experiences - eTail West 2013
Designing Omnichannel Experiences - eTail West 2013Designing Omnichannel Experiences - eTail West 2013
Designing Omnichannel Experiences - eTail West 2013
 
Designing for Holistic Cross Channel Experiences
Designing for Holistic Cross Channel ExperiencesDesigning for Holistic Cross Channel Experiences
Designing for Holistic Cross Channel Experiences
 
The Future of Experience Design - MIMA 2012
The Future of Experience Design - MIMA 2012The Future of Experience Design - MIMA 2012
The Future of Experience Design - MIMA 2012
 
Taxonomy Bootcamp 2012 Keynote - Improving Information Interactions
Taxonomy Bootcamp 2012 Keynote - Improving Information InteractionsTaxonomy Bootcamp 2012 Keynote - Improving Information Interactions
Taxonomy Bootcamp 2012 Keynote - Improving Information Interactions
 
Design for Cross Channel - UX Week 2012 Workshop
Design for Cross Channel - UX Week 2012 WorkshopDesign for Cross Channel - UX Week 2012 Workshop
Design for Cross Channel - UX Week 2012 Workshop
 
Structuring your Presentation - Cranky Talk 2011
Structuring your Presentation - Cranky Talk 2011Structuring your Presentation - Cranky Talk 2011
Structuring your Presentation - Cranky Talk 2011
 
Holistic Customer Experience - MX 2010
Holistic Customer Experience - MX 2010Holistic Customer Experience - MX 2010
Holistic Customer Experience - MX 2010
 
Quantitative Information Architecture - Oz IA 2010
Quantitative Information Architecture - Oz IA 2010Quantitative Information Architecture - Oz IA 2010
Quantitative Information Architecture - Oz IA 2010
 
Holistic Information Architecture - Oz IA 2010
Holistic Information Architecture - Oz IA 2010Holistic Information Architecture - Oz IA 2010
Holistic Information Architecture - Oz IA 2010
 

Último

Tata Kelola Bisnis perushaan yang bergerak
Tata Kelola Bisnis perushaan yang bergerakTata Kelola Bisnis perushaan yang bergerak
Tata Kelola Bisnis perushaan yang bergerakEditores1
 
Borderless Access - Global Panel book-unlock 2024
Borderless Access - Global Panel book-unlock 2024Borderless Access - Global Panel book-unlock 2024
Borderless Access - Global Panel book-unlock 2024Borderless Access
 
Boat Trailers Market PPT: Growth, Outlook, Demand, Keyplayer Analysis and Opp...
Boat Trailers Market PPT: Growth, Outlook, Demand, Keyplayer Analysis and Opp...Boat Trailers Market PPT: Growth, Outlook, Demand, Keyplayer Analysis and Opp...
Boat Trailers Market PPT: Growth, Outlook, Demand, Keyplayer Analysis and Opp...IMARC Group
 
A flour, rice and Suji company in Jhang.
A flour, rice and Suji company in Jhang.A flour, rice and Suji company in Jhang.
A flour, rice and Suji company in Jhang.mcshagufta46
 
Borderless Access - Global B2B Panel book-unlock 2024
Borderless Access - Global B2B Panel book-unlock 2024Borderless Access - Global B2B Panel book-unlock 2024
Borderless Access - Global B2B Panel book-unlock 2024Borderless Access
 
Data skills for Agile Teams- Killing story points
Data skills for Agile Teams- Killing story pointsData skills for Agile Teams- Killing story points
Data skills for Agile Teams- Killing story pointsyasinnathani
 
Q2 2024 APCO Geopolitical Radar - The Global Operating Environment for Business
Q2 2024 APCO Geopolitical Radar - The Global Operating Environment for BusinessQ2 2024 APCO Geopolitical Radar - The Global Operating Environment for Business
Q2 2024 APCO Geopolitical Radar - The Global Operating Environment for BusinessAPCO
 
PDT 88 - 4 million seed - Seed - Protecto.pdf
PDT 88 - 4 million seed - Seed - Protecto.pdfPDT 88 - 4 million seed - Seed - Protecto.pdf
PDT 88 - 4 million seed - Seed - Protecto.pdfHajeJanKamps
 
Harvard Business Review.pptx | Navigating Labor Unrest (March-April 2024)
Harvard Business Review.pptx | Navigating Labor Unrest (March-April 2024)Harvard Business Review.pptx | Navigating Labor Unrest (March-April 2024)
Harvard Business Review.pptx | Navigating Labor Unrest (March-April 2024)tazeenaila12
 
Intellectual Property Licensing Examples
Intellectual Property Licensing ExamplesIntellectual Property Licensing Examples
Intellectual Property Licensing Examplesamberjiles31
 
HELENE HECKROTTE'S PROFESSIONAL PORTFOLIO.pptx
HELENE HECKROTTE'S PROFESSIONAL PORTFOLIO.pptxHELENE HECKROTTE'S PROFESSIONAL PORTFOLIO.pptx
HELENE HECKROTTE'S PROFESSIONAL PORTFOLIO.pptxHelene Heckrotte
 
Plano de marketing- inglês em formato ppt
Plano de marketing- inglês  em formato pptPlano de marketing- inglês  em formato ppt
Plano de marketing- inglês em formato pptElizangelaSoaresdaCo
 
Entrepreneurship & organisations: influences and organizations
Entrepreneurship & organisations: influences and organizationsEntrepreneurship & organisations: influences and organizations
Entrepreneurship & organisations: influences and organizationsP&CO
 
MoneyBridge Pitch Deck - Investor Presentation
MoneyBridge Pitch Deck - Investor PresentationMoneyBridge Pitch Deck - Investor Presentation
MoneyBridge Pitch Deck - Investor Presentationbaron83
 
Borderless Access - Global B2B Panel book-unlock 2024
Borderless Access - Global B2B Panel book-unlock 2024Borderless Access - Global B2B Panel book-unlock 2024
Borderless Access - Global B2B Panel book-unlock 2024Borderless Access
 
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...AustraliaChapterIIBA
 
Team B Mind Map for Organizational Chg..
Team B Mind Map for Organizational Chg..Team B Mind Map for Organizational Chg..
Team B Mind Map for Organizational Chg..dlewis191
 
7movierulz.uk
7movierulz.uk7movierulz.uk
7movierulz.ukaroemirsr
 
UNLEASHING THE POWER OF PROGRAMMATIC ADVERTISING
UNLEASHING THE POWER OF PROGRAMMATIC ADVERTISINGUNLEASHING THE POWER OF PROGRAMMATIC ADVERTISING
UNLEASHING THE POWER OF PROGRAMMATIC ADVERTISINGlokeshwarmaha
 
Chicago Medical Malpractice Lawyer Chicago Medical Malpractice Lawyer.pdf
Chicago Medical Malpractice Lawyer Chicago Medical Malpractice Lawyer.pdfChicago Medical Malpractice Lawyer Chicago Medical Malpractice Lawyer.pdf
Chicago Medical Malpractice Lawyer Chicago Medical Malpractice Lawyer.pdfSourav Sikder
 

Último (20)

Tata Kelola Bisnis perushaan yang bergerak
Tata Kelola Bisnis perushaan yang bergerakTata Kelola Bisnis perushaan yang bergerak
Tata Kelola Bisnis perushaan yang bergerak
 
Borderless Access - Global Panel book-unlock 2024
Borderless Access - Global Panel book-unlock 2024Borderless Access - Global Panel book-unlock 2024
Borderless Access - Global Panel book-unlock 2024
 
Boat Trailers Market PPT: Growth, Outlook, Demand, Keyplayer Analysis and Opp...
Boat Trailers Market PPT: Growth, Outlook, Demand, Keyplayer Analysis and Opp...Boat Trailers Market PPT: Growth, Outlook, Demand, Keyplayer Analysis and Opp...
Boat Trailers Market PPT: Growth, Outlook, Demand, Keyplayer Analysis and Opp...
 
A flour, rice and Suji company in Jhang.
A flour, rice and Suji company in Jhang.A flour, rice and Suji company in Jhang.
A flour, rice and Suji company in Jhang.
 
Borderless Access - Global B2B Panel book-unlock 2024
Borderless Access - Global B2B Panel book-unlock 2024Borderless Access - Global B2B Panel book-unlock 2024
Borderless Access - Global B2B Panel book-unlock 2024
 
Data skills for Agile Teams- Killing story points
Data skills for Agile Teams- Killing story pointsData skills for Agile Teams- Killing story points
Data skills for Agile Teams- Killing story points
 
Q2 2024 APCO Geopolitical Radar - The Global Operating Environment for Business
Q2 2024 APCO Geopolitical Radar - The Global Operating Environment for BusinessQ2 2024 APCO Geopolitical Radar - The Global Operating Environment for Business
Q2 2024 APCO Geopolitical Radar - The Global Operating Environment for Business
 
PDT 88 - 4 million seed - Seed - Protecto.pdf
PDT 88 - 4 million seed - Seed - Protecto.pdfPDT 88 - 4 million seed - Seed - Protecto.pdf
PDT 88 - 4 million seed - Seed - Protecto.pdf
 
Harvard Business Review.pptx | Navigating Labor Unrest (March-April 2024)
Harvard Business Review.pptx | Navigating Labor Unrest (March-April 2024)Harvard Business Review.pptx | Navigating Labor Unrest (March-April 2024)
Harvard Business Review.pptx | Navigating Labor Unrest (March-April 2024)
 
Intellectual Property Licensing Examples
Intellectual Property Licensing ExamplesIntellectual Property Licensing Examples
Intellectual Property Licensing Examples
 
HELENE HECKROTTE'S PROFESSIONAL PORTFOLIO.pptx
HELENE HECKROTTE'S PROFESSIONAL PORTFOLIO.pptxHELENE HECKROTTE'S PROFESSIONAL PORTFOLIO.pptx
HELENE HECKROTTE'S PROFESSIONAL PORTFOLIO.pptx
 
Plano de marketing- inglês em formato ppt
Plano de marketing- inglês  em formato pptPlano de marketing- inglês  em formato ppt
Plano de marketing- inglês em formato ppt
 
Entrepreneurship & organisations: influences and organizations
Entrepreneurship & organisations: influences and organizationsEntrepreneurship & organisations: influences and organizations
Entrepreneurship & organisations: influences and organizations
 
MoneyBridge Pitch Deck - Investor Presentation
MoneyBridge Pitch Deck - Investor PresentationMoneyBridge Pitch Deck - Investor Presentation
MoneyBridge Pitch Deck - Investor Presentation
 
Borderless Access - Global B2B Panel book-unlock 2024
Borderless Access - Global B2B Panel book-unlock 2024Borderless Access - Global B2B Panel book-unlock 2024
Borderless Access - Global B2B Panel book-unlock 2024
 
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...
 
Team B Mind Map for Organizational Chg..
Team B Mind Map for Organizational Chg..Team B Mind Map for Organizational Chg..
Team B Mind Map for Organizational Chg..
 
7movierulz.uk
7movierulz.uk7movierulz.uk
7movierulz.uk
 
UNLEASHING THE POWER OF PROGRAMMATIC ADVERTISING
UNLEASHING THE POWER OF PROGRAMMATIC ADVERTISINGUNLEASHING THE POWER OF PROGRAMMATIC ADVERTISING
UNLEASHING THE POWER OF PROGRAMMATIC ADVERTISING
 
Chicago Medical Malpractice Lawyer Chicago Medical Malpractice Lawyer.pdf
Chicago Medical Malpractice Lawyer Chicago Medical Malpractice Lawyer.pdfChicago Medical Malpractice Lawyer Chicago Medical Malpractice Lawyer.pdf
Chicago Medical Malpractice Lawyer Chicago Medical Malpractice Lawyer.pdf
 

Get a Seat at the Strategy Table - WebVisions 2011

  • 1.
  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.

Notas del editor

  1. I didn’t realize until this morning that the term ‘laying pipe’ has some less than business appropriate meanings. But it’s a term my VP regularly uses to mean doing the ‘pre-sell’. And I had already finished my slides, so I kept it in You want to always be building a conduit for what you think should happen. Begin setting the stage for what you want to happen months or even years in advance. Pre-sell your ideas as much as you can up, down and sideways. All the important conversations should happen before you propose a new idea. You don’t ever want to be surprised by what people are going to say or how they will respond.Last year I was working hard to evangelize a significant effort towards improving our customer experience. I