3. About us
As a leading full-service software consultancy and
technology provider, Pokeshot///SMZ empowers
your organization to get the most from social busi-
ness technologies and achieve sustainable suc-
cess. We work in close partnership with clients
to define, design and implement social software
solutions that drive engagement and increase pro-
ductivity. This is what makes us one of the leading
Consulting and Professional Service Partner in
Europe.
Our more than nine years’ experience in diverse
national and international projects gives us an un-
derstanding of the challenges that businesses face
every day. A team of knowledgeable and creative
professionals as well as a solid network of partners
enable us to deliver solutions that solve these chal-
lenges and make our clients more successful – not
only today, but well into the future.
Competence,
Experience
and Passion
www.pokeshot-smz.com
Consulting
We guide you through the process of becoming a
successful social business – from the initial idea to
conceptual development and implementation of your
internal and external community. Our focus is always
on creating long-term value and benefits for your
organization. Leverage our experience to become a
more social enterprise.
Professional Services
Our expert professionals allow you to provide a
best-of-breed social business environment to
your users. Whether you’re starting from scratch,
enhancing your existing platform or integrating
third-party systems, we use our knowledge and
experience to develop and deploy solutions that
meet your unique requirements – all the while
maintaining the high standards you’d expect from
a consulting partner.
Solutions
We develop and market products and solutions that
boost the social business capabilities of your social
business environments. Our main areas of focus
are translation and multilingual support, integrated
communications, and social learning management,
in addition to many other products and solutions.
A team of
knowledgeable
and creative
professionals
4. Consulting
Digital Workplace & Social Intranet
When creating a social business initiative to sup-
port your internal communication processes, there
is a wide spectrum of things you have to think
about – from the strategic concept and the imple-
mentation to user engagement and performance
metrics. We at Pokeshot///SMZ can provide you
with a strategic framework to help you establish a
successful social business platform.
Community Management
Are you looking to launch an employee- or custom-
er-centric community? Or do you already have
one up and running but still need to establish ef-
fective, professional management? The communi-
ty experts at Pokeshot///SMZ will help you get the
most from your social business efforts, whether
you require consulting, training or implementation
support – or all of these combined.
Enabling You
to Become a
Successful
Social
Business
www.pokeshot-smz.com
Change Management
At the heart of every successful change or organiza-
tional initiative lies a well-thought-out management
strategy. Not having one would be like boarding a
plane that wasn’t inspected for safety and whose
destination was unknown. Experienced change man-
agement consultants at Pokeshot///SMZ will help you
successfully implement your social business suite.
Social Business and Collaboration
Review
Companies select their social business platform
based on specific vision and goals. However, the
world keeps turning, which might very well give rise
to changes in these visions and goals. In general,
the aim should be to achieve the highest possible
level of use and acceptance of the social business
platform among staff and partners. Here companies
should ask themselves: „Do we have the right vision
and the right goals? Where are we today in terms
of realizing our vision and goals?“ A social business
review enables you to answer precisely these ques-
tions. The experts at Pokeshot///SMZ provide solid,
independent insights into the performance of your
social business initiative.
Guidance
throughout
the entire
process
5. www.pokeshot-smz.com
Delivery & Deployment
We automate deployment in your organization’s
hosting environment in a way that seamlessly inte-
grates with your existing solutions for continuous
integration and testing and release management.
Our continuous delivery appliance provides support
throughout the entire process and ensures a smooth
deployment.
Support Services
Whether you need comprehensive post-implemen-
tation support services or targeted maintenance of
your social software environment, our experienced
and solution-oriented staff will keep your system run-
ning smoothly.
Cloud Hosting
Use Amazon’s proven network infrastructure and
data centers and easily deploy new versions of your
application on a running environment without any
downtime or rollback to a previous version. We help
you to benefit from the advantages and to run or
integrate your application on the cloud.
Creating
tailored
solutions
that drive
business
results
Professional
Services
Technology Consulting
Whether you want to have a social business
solution fully customized according to your needs,
new usage scenarios added or the solution
integrated into your existing IT infrastructure,we
will help you decide the best course to take –
while also providing you with expert advice on
implementing social software solutions within
your organization.
Software Development
If you’re seeking high quality software develop-
ment and competent support from start to finish,
Pokeshot///SMZ is the right choice. We have a
long track record of producing outstanding results
in software development and IT architecture, and
provide professional social business solutions
from one source.
Enabling You
to Become a
Successful
Social
Business
6. Social Learning with SmarterPath
Our SmarterPath solution embeds social learning
directly in the daily user experience. Instructors can
leverage content directly from your social business
platform to build their courses. And participants
can progress through learning paths while working
in your social business platform, using familiar
features to collaborate with peers.
Thanks to the seamless integration of SmarterPath,
your employees will no longer need to familiarize
themselves with a second tool. Learning now takes
place directly in their normal work environment.
Ideally, they won’t even notice they are learning.
Use cases for SmarterPath include:
Onboarding for employees
Sales and partner enablement
Customer training programs
Talent management
Certification
Solutions
Social
Business
Meets
German
Engineering
Social learning
directly in your
Social Business
Platform and
as SaaS
Stephan Müller-Ziebur
Managing Director
stephan.mueller-ziebur@pokeshot-smz.com
Guido Hofmann
Senior Director Professional Services
guido.hofmann@pokeshot-smz.com
Christoph Rauhut
Chief Strategy Officer & Consulting
christoph.rauhut@pokeshot-smz.com
Sandra Brückner
Chief Product Officer & Solution Manager
sandra.brueckner@pokeshot-smz.com
Marcus Thormählen
Chief Technology Officer
marcus.thormählen@pokeshot-smz.com
Sayoda Saydalieva
Business Development Manager
sayoda.saydalieva@pokeshot-smz.com
Pokeshot///SMZ
A Registered TradeMark Of
SMZ SocialMediaZolutions GmbH & Co.KG
+49 30 639 277 30
info@pokeshot-smz.com
www.pokeshot-smz.com
Am Studio 2
12489 Berlin
Germany
Our Management Team