presentation about how to listen more effectively .Effective listening is very essential for communication.
Effective listening is a fundamental communication skill essential for fostering understanding, building trust, and resolving conflicts. It involves more than simply hearing the words being spoken; it requires focused attention, empathy, and a genuine desire to comprehend the speaker's message. Here are some key aspects of effective listening:
Attentiveness: Effective listening begins with giving the speaker your full attention. Eliminate distractions, such as electronic devices or background noise, and maintain eye contact to show your interest.
Empathy: Seek to understand the speaker's perspective and emotions. Empathetic listening involves putting yourself in their shoes and acknowledging their feelings without judgment.
Open-mindedness: Approach the conversation with an open mind, suspending any preconceived notions or biases. Avoid interrupting or formulating responses before the speaker has finished expressing themselves.
Nonverbal cues: Pay attention to the speaker's body language, tone of voice, and facial expressions, as these can provide additional insight into their message and feelings.
Reflective listening: Practice paraphrasing or summarizing what the speaker has said to ensure you've understood correctly. Reflective listening demonstrates your engagement and encourages the speaker to elaborate further if needed.
Asking clarifying questions: If something is unclear or ambiguous, don't hesitate to ask for clarification. This shows your genuine interest in understanding the speaker's message and can help avoid misunderstandings.
Reserving judgment: Suspend judgment or criticism while listening, as it can hinder effective communication and discourage the speaker from sharing openly.
Feedback: Provide constructive feedback or validation to acknowledge the speaker's efforts and encourage further communication. A simple nod or verbal affirmation can convey that you're actively listening and engaged in the conversation.
Patience: Be patient and avoid rushing the speaker or jumping to conclusions. Give them the time and space they need to articulate their thoughts and feelings fully.
By mastering the art of effective listening, you can enhance your relationships, improve teamwork, and cultivate a supportive environment where communication thrives.
3. What is listening
Listening skill is an important part
of communication.
Listening is the process of hearing
with full “attention” and
“concentration”
It can be developed through
“practice and mindfulness”
5. Hearing is process,
function, or power of
perceiving sound;
specifically: the special
sense by which noises and
tones are received as
stimuli.
Listening, on the other
hand, means “to pay
attention to sound; to hear
something with thoughtful
attention; and to give
consideration.”
7. Face the speaker
and have eye
contact
Eye contact is an important part of face to face conversation. Too much eye contact can be intimidating, though,
so adapt this to the situation you’re in. Try breaking eye contact every five seconds or so, or to show you’re
listening attentively, look at one eye for five seconds, then another eye for five seconds, then switch to looking at
their mouth. When you look away, looking to the side or up is better than looking down, which can seem like you
want to close the conversation.
8. Check your posture and make sure it’s
open – avoid crossed arms or crossed
legs, which can make you look ‘closed’
or defensive
BODY POSTURE
9. Stay focused
If you're finding it difficult to
focus on what someone is
saying, try repeating their
words in your head as they
say them – this will
reinforce what they’re
saying and help you to
concentrate. Try to shut out
distractions like other
conversations going on in
the room. And definitely
don’t look at your phone.
10. Listen without judging, or
jumping to conclusions
If you start reacting emotionally to what’s being said, then it can get in the way of
listening to what is said next. Try to focus on listening. Equally, don’t assume that
you know what’s going to be said next.
11. Ask Questions
Asking relevant questions can show
that you’ve been listening and help
clarify what has been said.
If you’re not sure if you’ve
understood correctly, wait until the
speaker pauses and then say
something like “Did you mean that
x…” Or “I’m not sure if I understood
what you were saying about…”
12. LISTENING AND COMPREHENSION
Listening comprehension is a
complex process that involves
hearing ,understanding and
responding to what being said
Recognition– connecting ,recognizingthe
componets of a message.For ex sound
,verbs,words
Steps of listening comprehensionskills
Selection – select the most important
words in the message and divide them in
group of level of importance
Interpretation– This means knowing the
intention and purpose of message
14. sometimes you might have a hard time listening because
you don’t agree with speaker. We as humans have a
tendency to be closed minded at times .If you have some
emotional issue with speaker you disagree with his ideas
on personal level , you might allow personal prejudices
to distract you. So keep you mind active and listen
Prejudice
classroom doors slamming ,phones are ringing, students
having conversations outside the hall .All are example of
outside distraction
Outside
distraction
When someone has too much information about an issue
is called information overload . It produce difficulty and
errors in communication.
Information
overloaded
15. An uncomfortable temperature, poor
seating and distance between the
listener and speaker create barriers in
listening
Physical settings
