Managing people

1. Community
Management
Infographics
Here is where this template begins

2. Community management infographics
What is a Community Manager ?
Mercury is the closest planet to the Sun and the
smallest one in the Solar System—it’s only a bit
larger than the Moon
70% 20% 10%
Communicate Analyze Create

3. Community management infographics
Community Manager
Venus is the second planet
from the Sun It’s terribly hot,
even hotter than Mercury
Social Media Manager
Neptune is the farthest planet
from the Sun. It's also the
fourth-largest object
Vs

4. Community management infographics
Venus is the
second planet
from the Sun
Neptune is the
farthest planet
from the Sun
Mercury is the
closest planet to
the Sun
Despite being
red,Despite being
red, Mars is a very
cold place
Jupiter is the
biggest planet of
them all
Social networks Extract results
Identify trends
Answer to users
Active listening
Functions

5. Community management infographics
Communicative
Venus is the second planet
from the Sun
Jupiter is the biggest planet of
them all
Despite being red Mars is
actually a very cold place
Investigative Creative
Mercury is the closest planet
to the Sun
Saturn is composed of
hydrogen and helium
Neptune is the farthest planet
from the Sun
Analytical Proactive Flexible

6. Community management infographics
Monitor Involve
Measure
Moderate
Venus is the second
planet from the Sun
Jupiter is the biggest
planet of them all
Mars is actually a
very cold place
Saturn is the planet
with rings

7. Community management infographics
Motivate users
Neptune is very far
from the Sun
Answer comments
Saturn is the planet
with rings
Company face
Mercury is the
smallest planet
New clients
Mars is actually a
very cold place
Generate content
Jupiter is the biggest
planet of them all
Analyze
Venus is the second
planet from the Sun
01
02 05
06
03 04

8. Brand voice
Characteristics
Saturn
Venus
Jupiter
Mars
Mercury
Description
It’s composed of hydrogen and helium
Venus is the second planet from the Sun
Jupiter is the biggest planet of them all
Mars is actually a very cold place
It’s the closest planet to the Sun
Community management infographics

9. Community management infographics
Venus is the second
planet from the Sun
Mercury is the
smallest planet
Planet Mars is a very
cold place
Jupiter is the biggest
planet of them all
Execute strategy
Customer support
Brand awareness
Voice of the brand
01
02
03
04

10. Community management infographics
Venus is the second
planet from the Sun
Mercury is the closest
planet to the Sun
Despite being red, Mars
is a very cold place
Jupiter is the biggest
planet of them all
Schedule content Customer support
Organic interactions
Interact
01 02 03 04
Main functions of the Community Manager

11. Facebook Instagram Twitter
Objectives Venus is the second
planet from the Sun
Earth is the third planet
from the Sun
The Sun is the star of
the Solar System
Audiences Jupiter is the biggest
planet of them all
Mars is full of iron and
oxide dust
Earth is where we
all live on
Voice Mars is actually a very
cold place
Venus has an
unbreathable atmosphere
Jupiter doesn’t have a
solid surface
Answer Mercury is the smallest
planet of them all
The Sun is the star we all
orbit around
Pluto is so small that
it’s considered a dwarf
Measurement Saturn is the only planet
that has rings
Ceres is located in the
main asteroid belt
Venus has extremely
high temperatures
Community management infographics

12. Community management infographics
85%
Facebook
Venus is the second
planet from the Sun
and is terribly hot
Instagram
45%
Despite being red,
Mars is actually a
very cold place
Twitter
Jupiter is the biggest
planet of the entire
Solar System
Linkedin
Mercury is the
closest planet to the
Sun and the smallest
65% 15%

13. Community management infographics
Sense of humor
Mars is actually a
very cold place
Empathy
Jupiter is the biggest
planet of them all
Responsability
Venus is the second
planet from the Sun
Familiarity
Neptune is very far
from the Sun
Analysis
Saturn is the only
planet with rings
Adaptation
Mercury is the
smallest planet

14. Community management infographics
Strategy and planning
Content curation and cool hunting
Content editing
Lean change management
Community manager tools
Design tools for Community Manager
Monitoring and active listening
Measurement and reporting
Storytelling and transmedia narrative
Inbound marketing & social CRM
Community dynamizer
Deep knowledge of the social networks
B2B social networks: Linkedin
Neuro copywriting and SEO on page
Social ads (Facebook, Twitter, Outbrain)
Hacking social media

15. Community management infographics
Channel sharing
Saturn is composed of
hydrogen and helium
Average time on page
Neptune is the farthest planet
from the Sun
Conversion rate
Jupiter is the biggest planet
of them all
Monthly and yearly traffic
Venus has a beautiful name and is the
second planet from the Sun
New visitors vs. returning visitors
Despite being red, Mars is actually a very
cold place
Website traffic metrics

16. Community management infographics
Conversion rate by keywords
Despite being red, Mars is actually a cold
place full of iron oxide dust
Page authority
Venus has a beautiful name and is the
second planet from the Sun
Organic search traffic
Mercury is the closest planet to the Sun
and the smallest in the Solar System
SEO

17. Community management infographics
Digital paid
marketing
Conversion time
Mars is actually a very
cold place
Cost per conversion
Jupiter is the biggest
planet of them all
Cost per client power
Venus is the second
planet from the Sun
Click through rate
Neptune is the farthest
planet from the Sun
Cost per action (CPA)
Saturn is the only planet
with rings
Retention rate
Mercury is the smallest
planet of them all
01
02
03
04
05
06

18. Community management infographics
Inbound marketing
Mars is actually a very
cold place
Storytelling
Jupiter is the biggest
planet of them all
Coolhunting
Venus is the second
planet from the Sun
25%
30%
45%
Follow the link in the graph to modify its data and then
paste the new one here. For more info, click here

19. Community management infographics
Indexability
Jupiter is the biggest
planet of them all
On-page ranking
Venus is the second
planet from the Sun
Keyword search
Saturn is the only
planet with rings
Link building
Mercury is the
smallest planet
Follow the link in the graph to modify its data and then paste the new
one here. For more info, click here

20. Community management infographics
# and keawords
Venus is the second planet
from the Sun It’s terribly hot,
even hotter than Mercury
Leave the page
Neptune is the farthest planet
from the Sun. It's also the
fourth-largest object
85% 15%

21. Community management infographics
Influence
Mars is actually a very
cold place
Positive image
Jupiter is the biggest
planet of them all
Good Information
Venus is the second
planet from the Sun

22. Community management infographics
Internet
Venus is the second planet
from the Sun
Jupiter is the biggest planet of
them all
Analytics
Mercury is the closest planet
to the Sun
Saturn is composed of
hydrogen and helium
Action Retention
85%
70%
75%
65%

23. Community management infographics
Exploration
Home page
Sign up
Mars is actually a very cold place
Venus is the second planet from the Sun
Jupiter is the biggest planet of them all
Recommendation
Navigation
Mercury is the smallest planet of them all
Saturn is composed of hydrogen and helium
User
behavior
Link building
Index ability
Earth is the third planet from the Sun
Mars is full of iron and oxide dust

24. Jupiter is the biggest
planet of them all
Europe
Saturn is composed of
hydrogen and helium
America
Community management infographics

25. Community management infographics
Promotion Neptune is very far from the Sun
Place Earth is the planet where we live
Price Venus has high temperatures
Product Mercury is the smallest planet

26. Community management infographics
Listen to the noise partner
Venus is the second planet
from the Sun
Mercury is the closest planet
to the Sun
Monitor posts and content
Jupiter is the biggest planet of
them all
Create quality content
Saturn is composed of
hydrogen and helium
Interact with users
85%
70%
75%
65%

27. Community management infographics
STEP Week 1 2 3 4 5 6 7 8 9 10 11 12
1-Marketing plan
2-Objectives
3-Facebook posts
4-Instagram posts
5-Twitter posts
6-Analysis and corrections
7-Linkedin post
8-Keywords control
Workshop # 1
Workshop # 2

28. Community management infographics
Fitness Jupiter is the biggest planet
Technology Despite being red, Mars is very cold
Footwear Venus has a beautiful name
Food Mercury is the smallest planet
Follow the link in the graph to modify its data and then paste the new one here. For more info, click here
97% 86% 72% 57%

29. Community management infographics
Facebook
● Mercury is the smallest
planet of them all
● Mars is actually a very
cold place
● Earth is the planet where
we all live
● Jupiter is the biggest
planet of them all
● The Sun is the star at the
center of the System
Instagram
● Despite being red, Mars
is actually a cold place
● Saturn is the only planet
with rings
● Earth is the third planet
from the Sun
● Mars is full of iron and
oxide dust
● Pluto is now considered a
dwarf planet
Twitter
● Jupiter doesn’t have a
solid surface
● Pluto is now considered a
dwarf planet
● Ceres is located in the
main asteroid belt
● Earth is the only planet
that harbors life
● Neptune is the farthest
planet from the Sun

30. Community management infographics
2
1
Believe that the account is yours
Make spelling mistakes
3
4
Upload third-party content without citing the source
Talk only about your brand
5
6
Raise your tone when replying to comments
Forgetting to create a style guide
6 mistakes a CM should avoid

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32. Infographics
You can add and edit some infographics to your presentation to present your data in a visual way.
● Choose your favourite infographic and insert it in your presentation using Ctrl C
+ Ctrl V or Cmd C + Cmd V in Mac.
● Select one of the parts and ungroup it by right-clicking and choosing
“Ungroup”.
● Change the color by clicking on the paint bucket.
● Then resize the element by clicking and dragging one of the square-shaped
points of its bounding box (the cursor should look like a double-headed arrow).
Remember to hold Shift while dragging to keep the proportions.
● Group the elements again by selecting them, right-clicking and choosing
“Group”.
● Repeat the steps above with the other parts and when you’re done editing, copy
the end result and paste it into your presentation.
● Remember to choose the “Keep source formatting” option so that it keeps the
design. For more info, please visit Slidesgo School.