Presentation from the Skift Global Forum 2015, brought to you by our sponsor, Mindtree about "making digital real".

1. MAKING
DIGITAL
The Connected Traveler:
How Digital is Transforming the Traveler Experience

2. Mindtree at a Glance
2
“We engineer meaningful
technology solutions to help
businesses and societies flourish.”
$600M
Annual Revenue
15,000
Mindtree Minds
16
Years of Consecutive Growth

3. 3
Alice is an avid traveler for both
business and leisure. Imagine the
seamless travel experience that an
airline can provide for a connected
traveler like Alice…
The possibilities are boundless!
Syncing with
email Price comparison Logistics
Destination
suggestion
Trip story
board
NotificationsBio-metric
check in
Dedicated
boarding timeiBeacons
Personalization
In-room
Technology
Advanced
search
In-flight
Social
Connect
Augmented reality
enabled navigation
Reward
Loyalty Points
Expense
Management
Review/
Feedback
Travel planning
Pre-travel
During travel
Post-travel
Family/Friends
notification
The Connected Traveler

4. Travel planning
Social Connect
Travel suppliers drip information
about Alice’s destinations
through social feeds
Syncing with email
Alice’s Outlook is synced via the
airlines email plugin. Alice
triggers an airline search via
Outlook
Trip story board
Airline builds trip storyboard
based on Alice’s travel schedule
Price comparison
Flight and hotel options based on
schedules, price and recommendation
based on history
User Behavior Analysis
Suggests feature videos on interesting
destination to help Alice plan her
vacation.- based on user behavior,
demographic & psychographic profile

5. Pre-travel
Notifications
Flight delay notifications and subsequent
rescheduling of cab and hotel-reservation
Assigned boarding time
Alice is notified of the time-
window to check-in and board
Baggage scan
Alice does a quick bag scan from her
Mobile App. The bag tags are updated in
the mobile app which enable real time
tracking
Gate navigation via iBeacons
Coordinated proximity sensing devices synced
with itinerary to notify Alice about dining options
if she is early at the gate
Biometric check-in
Alice does a biometric check-in at the airline kiosk
& arrives at Express Security at scheduled time

6. 6
During travel
Virtual reality storefront
Airline curates a special storefront of
local goods based on Alice’s search
and shopping history
Pre-ordering
GoPro and mobile hotspot pre-
ordered by Alice is available for
pickup at the gate
Personalization
Personalized cuisine and in-flight
entertainment for Alice
Body sensors
Body sensors enable automatic
temperature adjustments
In-room technology
Paperless travel
Electronic signatures for check-
ins, avoiding physical paperwork
Mobile technology allows Alice to check into
her hotel room with customized
entertainment and room management

7. 77
Post-travel
Notifications
Airline notifies cab service and
hotel of Alice’s estimated time of
arrival
Expense Management
Final expense report for the trip
created by the airline
Feedback
App asks for trip feedback
Reward points
Notification via wearables
Smart-phone enabled navigation
to locate the cab/ rental car
Notification of reward points
earned for the trip and purchases
Family/Friends Notification
Notifications about boarding,
cab, hotel sent to designated
family /friend

8. 8
The Connected Traveler: The Possibilities are Boundless

9. MAKING
DIGITAL
Thank You