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Reasons Why
Your Subscribers
Aren’t Reading
Your Email
5
1 They Never
Opted In
1
You could have…
•  Bought a list
•  Blurred the lines between
marketing and transactional mail
•  Took their email address out of
context and started marketing to
them (e.g. they used their email
as a username)
olutioSend out a re-engagement
campaign.
Users who want your mail will opt in
again and those who don’t (or never
signed up in the first place) will be
retired from your active sending list.
Re-engagement Campaign Tips
2You’re Asking
For Too Much
2You could be approaching
your email marketing
strategy as, “How can they
help me?”.
Make your strategy focused on
helping your subscribers.
It’s okay to ask your
subscribers for favors, just don’t
forget to add value to their inbox
first!
olutio
Email Marketing Strategy SlideShare
3Email Fatigue
3Maybe you came on too
strong and sent too many
emails, too many times…
Give your subscribers some space!
Avoid sending to them for a few
weeks and then test the waters.
Depending on how they respond,
you should either resume sending
or take them off your list.
olutio
4Wrong Time
of Day
4Are you continuously sending
your email at the same time
of the week or day?
By testing the time of day you
send, you can decipher when your
recipients are most engaged with their
inbox! Adjust your plan accordingly
and segment for optimal times.
olutio
5It’s Not You,
It’s Them
5Some matches were just
not made in heaven…
Take a deep breath and
remember your content will not be
for everyone!
Focus on your highly engaged
recipients and organically
attracting new subscribers who
will love your content too. J
olutio
Your best bet for a healthy
email program is to send to
subscribers who want to read
your email—do yourself a
favor and take unengaged
recipients off of your list.
inalThoughts
Happy Sending!
More Email Best Practices from SendGrid

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5 Reasons Why Your Subscribers Aren't Reading Your Email

  • 3. 1 You could have… •  Bought a list •  Blurred the lines between marketing and transactional mail •  Took their email address out of context and started marketing to them (e.g. they used their email as a username)
  • 4. olutioSend out a re-engagement campaign. Users who want your mail will opt in again and those who don’t (or never signed up in the first place) will be retired from your active sending list. Re-engagement Campaign Tips
  • 6. 2You could be approaching your email marketing strategy as, “How can they help me?”.
  • 7. Make your strategy focused on helping your subscribers. It’s okay to ask your subscribers for favors, just don’t forget to add value to their inbox first! olutio Email Marketing Strategy SlideShare
  • 9. 3Maybe you came on too strong and sent too many emails, too many times…
  • 10. Give your subscribers some space! Avoid sending to them for a few weeks and then test the waters. Depending on how they respond, you should either resume sending or take them off your list. olutio
  • 12. 4Are you continuously sending your email at the same time of the week or day?
  • 13. By testing the time of day you send, you can decipher when your recipients are most engaged with their inbox! Adjust your plan accordingly and segment for optimal times. olutio
  • 15. 5Some matches were just not made in heaven…
  • 16. Take a deep breath and remember your content will not be for everyone! Focus on your highly engaged recipients and organically attracting new subscribers who will love your content too. J olutio
  • 17. Your best bet for a healthy email program is to send to subscribers who want to read your email—do yourself a favor and take unengaged recipients off of your list. inalThoughts
  • 18. Happy Sending! More Email Best Practices from SendGrid