This document discusses key aspects of establishing and managing a successful community pharmacy. It covers site selection factors like being near clinics or hospitals for prescription volume. Space layout should optimize customer flow and product visibility. Legal requirements include having a qualified pharmacist, drug storage conditions, and licensing. Record-keeping systems and use of computers can help with inventory, accounting and other operations. Overall the document provides guidance on the definition, setup considerations and day-to-day management of a community pharmacy.

1. COMMUNITY PHARMACY AND MANAGEMENT
• Submitted by: Under the guidance of:
V.Naveen Dr.G.Ramesh
16AB1T0025
2nd pharm d

2. INTRODUCTION: -
• In the last census India had crossed one billion populations with an
exponential addition of 30 million populations every year
• Due to overcrowded population poor sanitation limited medical
facilities people are suffering from various diseases such as infectious
diseases like malaria, filarial, tuberculosis, leprosy, cholera,
gastroenteritis and malnutrition disorders and vitamin deficiency
disease are in high rise
• In communities when people become sick they will first visit the
nearby medical store for receiving the primary care

3. DEFINITION: -
• Community pharmacy can be defined as a place where the medicines
are stocked and dispensed to the patients or patient care givers and
the supervision of a qualified and registered pharmacist up on the
production of prescription or when legally permitted without the
prescription
• Success of a community pharmacy depends upon various important
aspects such as
• Site selection
• Space layout and design

4. SITE SELECTION: -
• Although community pharmacy practice is a profession but
predominantly it is a trade so apart from providing the services it is
essential to take suitable steps to improve the business
• Suitable selection of the site is very important for a good business
• A site chosen correctly can boom the business and a wrongly chosen
site may run the business into losses since the pharmacy business
depends upon the prescription feed

5.  The suitable sites for opening of pharmacy are
a) Attached to a clinic
b) Close by to clinics
c) Nearby to a hospital
d) In a busy market
e) Growing city extensions
f) Close by to railway stations or bus stations

6. ATTACHED TO A CLINIC:
• This is the most suitable site for opening a pharmacy. The prescriber
will send you a very good number of prescription based on your
rapport. With him and the service you gave to your clients.
• The patient may also consider the pharmacist as first of contact for
health related information and advice.

7. CLOSE BY TO CLINICS:
• It is also considered as a good choice to open a pharmacy. close by to
clinics in a colony or in a market area.
• The pharmacist in co-operation and taking the confidence of the
doctor can provide pharmaceutical care services such as counselling,
drug therapy management through health screening services.
• These services will improve patient confidence about the pharmacist
as a health professional and contribute for the success of the
business.
•

8. NEAR TO HOSPITALS:
• Opening a pharmacy nearby to a government general hospital or any
other secondary care or territory care hospital is a good idea. The
opportunity for the prescription feed will be high.

9. IN A BUSY MARKET:
• Busy markets are also considered as a right choice for opening the
pharmacies due to increased movement of public in these areas. The
public may visit the market for purchasing different commodities.
Along with purchase of other commodities they will also tend to
purchase medicines.

10. GROWING CITY EXTENSIONS:
• Growing city extensions are also good site for opening a community
pharmacies. People in such areas find difficulty in going to market for
emergency requirement of medicines .

11. CLOSE BY TO RAILWAY STATION OR BUS
STATION :
• Railway station and bus stations are considered as good location for
opening the pharmacies .the commuters may require medicines to get
an immediate relief for acute conditions such as diarrhea common cold
or body aches availability of pharmacy in close by to these areas will
help the patient to purchase medicines

12. As part of above ,other important criteria required to be considered by the pharmacists while opening a
pharmacy are
a) Parking space in front of the pharmacy
b) Close by traffic lights and traffic rules
c) Visibility of the pharmacy
d) Expansion opportunity for the existing space
e) Clear negotiations with the land lord regarding the rent or lease of the pharmacy
f) Facilities for temperature control for thermo labile medicines
g) Separate storage spaces for poison and schedule x drugs

13. SPACE LAYOUT AND DESIGN :
• In the modern world the clients will always give importance for quality
services in short possible time . especially in service oriented
establishments preference also will be given for interiors and ambience
• The objectives of a good pharmacy layout is to
• Attract maximum number of customers
• Provide an opportunity for the customers to purchase more
• Create a pleasant ambiance in the pharmacy and provide basic amenities
for the clients with maximum space utilization
• Provide customers convenience and the satisifaction
• Minimize the salary expenses through layout efficiency and space
utilization

14. • Based on the layout and design the pharmacies can be classified as
a) Prescription oriented traditional pharmacy design
b)Super drug store pharmacy design
c) Pharmacy with pharmaceutical care services design
•

15. PRESCRIPTION ORIENTED TRADITIONAL
PHARMACY DESIGN :
• These are the traditional drug stores which are commonly seen in the
market or street side major objective of such pharmacies is to serve the
customers through filling maximum number of prescription and sale of
other products to increase the business volume
• The products display will be racks supported with the sales man
service customer choice and selection will be very limited. Amenities
for customers are also very limited. Dimensions of such pharmacies
will be around 200 sq. feet

16. SUPER DRUG STORE PHARMACY DESIGN :
• Super drug store pharmacy design are most common in the western
world, these pharmacies will provide opportunity for purchase of purchase
of both prescription and other general health care items cosmetics , baby
care , eye care and other gift items
• The ambience and design of the pharmacy are made in such a way to
attract more customers with increased purchasing temptation
• PHARMACY WITH PHARMACEUTICAL CARE SERVICE DESIGN :
• Pharmaceutical care is a responsible provision of drug therapy to achieve
the desired therapeutics goals. Pharmacies with pharmaceutical care
services will have separate patient care area for offering counseling and
health screening services along with area for display of medicines and
other health care items supported with sales man services
• The wrapping and billing counter should be at the entrance

17. STAFF :-
• All the medicines should be dispensed under the supervision of
qualified person in India a person passed two years of diploma in
pharmacy D.pharm and under gone partical training of 500 hours in
hospital pharmacy or B.pharmacy graduate with 150 hours of
practical training is also eligible for register in state pharmacy council
as pharmacist
• Pharm.D graduate train to take also in responsibilities in overall
activities of pharmacy including patient focused services such as
patient counseling health screening services and drug therapy
monitoring

18. MATERIALS – CODING , STOCKING :-
• STOCKING :-
• The drugs store should have adequate space for storage of drugs with proper lighting ventilation with
temperature control specially locked storage space provide to meet the legal requirements for narcotics
alcohol and prescribed drugs
• When medicines are received from supplyers that is whole seller the stock should be properly organized in
racks for easy location and removal of the drugs from its cartoon box at the time of dispensing
• Various methods are adopted by the pharmacist as per their choice and convenience the methods are
• Scientific method
• Memory method
•
• Random method
• Alphabetical method
• Combination method
• Numerical method
• Block system
• Decimal system

19. LEGAL REQUIREMENTS :-
• The layout of premises where the pharmacy is going to be started the
minimum area required to start a retail pharmacy is 120 square feet
• The rent agreement between the landlord and applicant
• Invoice proof of purchase of the refrigerator for stocking the schedule
c drugs
• The in-charge person should be a qualified person who is a registered
pharmacist
• For granting the License the licensing authority will inspect the
premises and upon satisfaction will issue the license to start the
pharmacy

20. USE OF COMPUTERS : BUSINESS AND HEALTH CARE
SOFT WARES
• Now a days various hardware and software have been developed to meet the needs of
pharmaceutical industry and hospital pharmacy and community pharmacy
• Future development is still in progress which will make pharmacist job easy
• The following are the applications of computers in a community pharmacy
• Communications
• Prescription processing
• Checking the pharmaceutical care
• Inventory control
• Accountancy
• SYSTEMS OF ACCOUNTING :-
• Following are the main systems available to record all the business transactions
• Cash system
• Mercantile system
• Mixed system

21. THANK YOU