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WHY DO GREAT COMPANIES FAIL UNPARALLED  TRACK  RECORD  OF SUCCESS NO GAP BETWEEN EXPEC- TATIONS & PERFOR MANCE ACCUMULATION OF ABUNDANT RESOURCES OPTIMISED BUSINESS  SYSTEM SUCCESS CONFIRMS STRATEGY A VIEW THAT RESOURCES WILL WIN OUT DEEPLY ETCHED  RECEPIES MOMENTUM IS MISTAKEN FOR LEADERSHIP CONTENTMENT WITH CURRENT PERFORMANCE RESOURCES SUBSTITUTE FOR CREATIVITY VULNERABILITY TO NEW RULES FAILURE TO  “ REINVENT” LEADERSHIP INABILITY TO ESCAPE THE PAST INABILITY TO INVENT THE FUTURE
Successful Business strategy Competitiveness Growth and profits  Managers begin   To believe  They are best  Build layers of staff To cope with growth External arrogance And internal focus On control Decline into  Satisfactory Under  performance Initiative and  Innovation stifled Dynamics of satisfactory  underperformance
Corp profile AVERAGE ANNUAL INCREASE IN  STOCK PRICE- 1977-1988 6.5 Company ‘ A’ 13.6 Company ‘  B’ 45.5  Company ‘ C’ 10% 20% 30% 50% 40%
EFFORT AUDIT None E F F O R T V.HIGH
THE VIRTUOUS CIRCLE SUPERIOR DDTS/ SERVICE CUSTOMER SATISFACTION FEWER CUSTOMER DEFECTIONS HIGH  PROFITS GROWTH INVESTMENT  TO  ENHANCE PRODUCTIVITY INVESTMENT IN HR EMPLOYEE SATISFACTION DEDICATED  WORK TEAM
THREE KINDS OF THINKING PROCESS MECHANICAL SYSTEMS HINKING PROBLEM  PROTOTYPE INTUTION STRATEGIC THINKING . SOLUTION PROCESS OF  THOUGHT REARRANGEMENT OF ELEMENTS LOCAL OPTIMIZATION OR SEEING TREE NOT THE FOREST TRANSFORMATION OR CHANGED CONFIGURATION ANALYSIS OF  ESSENCE
A HABIT CHARACTER SOW A  THOUGHT AN ACTION A HABIT CHARACTER DESTINY SOW REAP SOW SOW REAP REAP REAP AN ACTION
Basic definitions Strategic management —refers to the managerial process of forming a strategic vision,setting objectives, crafting a strategy; implementing and executing the strategy,and then over time initiating whatever corrective adjustments in the vision, objective, strategy, and execution are deemed appropriate. Strategic vision —is a road map of a company’s future—providing specifics about technology and customer focus,the geographic and the product markets to be pursued, the capabilities it plans to develop and the kind of company that management is trying to create.  Mission statement – is typically focused on its present business scope—”who we are and what we do;”mission statement broadly describe an organization’s present capabilities, customer focus, activities, and business makeup.  Objectives —are an organization's performance targets—the results and outcomes it want to achieve. They function as yardsticks  for tracking an organization’s performance and progress. Strategic objectives —relate to outcomes that strengthen an organization’s overall business position and competitive vitality
Mission statement-IBM THE INDIVIDUAL MUST  BE RESPECTED EXCELLENCE & SUPERIOR  PERFORMANCE MUST BE  PURSUED THE CUSTOMER MUST  BE GIVEN THE BEST  POSSIBLE SERVICE
Tasks of strategic management SETTING OBJECTIVES STRATEGY TO  ACHIEVE OBJECTIVES IMPLEMENTING AND  EXECUTI;NG STRATEGY EVALUATION AND  CONTROL DEVELOPING STRATEGIC VISION AND MISSION REVISE AS NEEDED REVISE AS  NEEDED IMPROVE/ CHANGE AS NEEDED IMPROVE/ CHANGE AS  NEEDED RECYCLE TO TASKS 1,2,3.4 AS NEEDED TASK -  1 TASK -2 TASK-4 TASK-3 TASK-5
Strategy factors internal/ external Economic Societal Political Regulatory & Community considerations Competitive Conditions and  Overall industry attractiveness Company Opportunities & Threats to the Company’s Well-being The mix of considerations that Determine a company’s strategic situation Company resources Strengths/weaknesses Competencies And Competitive  capabilities Personal ambitions Business Philosophies & Ethical principals To key executives Shared values  And  Company culture Identification Evaluation Of  Strategy alternatives Conclusions About  Factors On Implications For  strategy  Crafting Strategy That  fits The  Overall situation Internal factors External factors
The Business System Diamond Jobs and  structure Management and measurement system Business Process   Values    and beliefs
ENVISIONING THE OPPURTUNITIES CREATE  A VISION OF THE FUTURE ASSES THE FIRM’S FUTURE ENVIRONMENT DEFINE THE  SCOPE OF INNOVATION SET STRATEGIC DIRECTIONS & PRIORITIES TO SEEDING STAGE CREATING A VISION 1. WHAT DO WE WANT TO STAND FOR AS A COPRPORATION. 2. WHAT KINDS OF PRODUCTS DO WE WANT TO OFFER. 3. WHAT KIND OF CUSTOMERS DO WE WANT TO SERVE 4. WHAT DO WE WANT OUR PRODUCTS TO MEAN TO OUR CUSTOMERS.
IDENTIFYING OPPURTUNITIES OPPUR- TUNITIES COMPTT TECHNOLOGIES MARKET ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
SWOT Analysis ,[object Object],[object Object],[object Object]
Examples of Strengths ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Examples of Weaknesses ,[object Object],[object Object],[object Object]
Examples of Opportunities ,[object Object],[object Object],[object Object],[object Object]
Formulating Product/Market Strategies MARKETS Existing New   OFFERINGS Existing New   Diversification New offering development Market development Market penetration
Selecting Product/Market Strategies ,[object Object],[object Object],[object Object]
Developing Product/Market Strategies ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Budgeting for the Strategy ,[object Object],[object Object]
Developing Reformulation and Recovery Strategies ,[object Object],[object Object],[object Object]
Levels of Strategy ,[object Object],[object Object]
Levels of Strategy (cont’d) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Premises of Corporate Strategy ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Implications from these Premises ,[object Object],[object Object],[object Object],[object Object],[object Object]
DECOMPOSING THE ECONOMIC ENGINE CONCEPT OF SERVED MKT -1- REVENUE & MARGIN STRUCTURE -2- CONFIGRATION  OF SKILL &  ASSETS -3- FLEXIBILITY & ADAPTIVENESS -4- WHAT IS OUR BASIC VALUE POSITION? HOW HAVE WE SEGMENTED THE MARKET? WHAT KIND OF CUSTOMERS DO WE SERVE? WHERE ARE OUR CUSTOMERS? WHERE IN THE BUSINESS SYSTEM WE TAKE PROFIT? WHERE DO OUR MARGINS COME FROM? WHAT HAS DETERMINED THE SIZE OF THE MARGIN? WHAT ARE THE MAJOR COST & PRICE DRIVERS? WHAT DO WE BELIEVE WE KNOW HOW TO  DO WELL? WHAT KINDS OF SKILLS PREDOMINATE IN  OUR INDUSTRY? WHAT IS THE TRAJECTORY OF OUR DEVELOPMENT SPENDING? HOW ALERT ARE WE TO NEW VALUE DELIVERY MODELS? HOW EASILY COULD INVESTMENTS PROGRAMME BE RECONFIGURED? WHICH CONSTITUENCIES WOULD  RESIST CHANGE?
FINDING THE LIMITS OF THE CURRENT  ECONOMIC ENGINE -1- -2- -3- - 4- WHAT CUSTOMER NEEDS ARE’T WE SERVING . COULD PROFITS BE EXTRACTED AT A  DIFFERENT POINT IN THE VALUE CHAIN. MIGHT CUSTMER NEEDS BE BETTER SERVED BY AN ALTERNATE CONFIGURATION OF SKILLS & ASSETS. WHAT IS OUR VULNERA- BILITY TO’ NEW RULES’ OF THE GAME
PLANNING- CREATING & DELIVERING SERVICES CORPORATE OBJECTIVES &  RESOURCES MARKET OPPURTUINITY ANALYSIS RESOURCE ALLOCATION ANALYSIS MARKET POSITIONING STATEMENT ,[object Object],[object Object],[object Object],[object Object],[object Object],OPERATING ASSETS STATEMENT ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],SERVIC DELIVERY PROCESS
Porter’s model Firms in other industries offering substitute products Rivalry among competing sellers Competitive pressure created  by jockeying for better market  position and comptt advantage Potential new entrants Buyers Suppliers of raw materials, parts, components etc .
Means to competitive advantage Competitive advantage Strategic  assets And  market achievements Core and distintictive competencies Core capabilities Company resources
Product portfolio analysis Relates attractiveness and competitiveness indicators to facilitate strategic thinking suggesting specific marketing strategies to achieve a balanced mix of products that will ensure growth and profit performance in the long run ,[object Object],[object Object],[object Object],[object Object],[object Object]
BCG GROWTH –SHARE MATRIX ,[object Object],[object Object],[object Object]
BCG matrix 5 7 8 1 4 6 0 10x 1x 0.1x 22 Relative market share Market growth rate 3 2 dogs Cash cows Problem child stars
Portfolio alternatives cash cows Problem children stars dogs disaster innovator mediocrity Relative market share Market growth rate + + + + - - - - follower
Multi-factor grid B Selective Development (problem children) C Offensive Growth (stars) A Disinvestments (dogs) D Low profile (cash cows) weak weak attractiveness average average high high competitiveness
Evaluation of MFPG MFPG Basically leads to same kind of analysis as BCG matrix but the major difference is that the link between the competitiveness and financial performance is lost.
Strategy levels Corporate strategy Business strategies Functional strategies Operating strategies Corporate level managers Business level general mangers  Heads of functional areas within business unit or division Plant managers,geographic unit managers
Company value chain Purchased Supplies and Inbound logistics operations Sales and  marketing Distribution And Outbound logistics service Profit  margins Product –technology and systems development General administration Human resources management Primary activities and costs Support Activities & costs
Experience effect
The 7s model structures Super ordinate goals staff style Skills   strategy Systems
7s etiology ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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Business Strategytk 1222352359013505 8

  • 1. WHY DO GREAT COMPANIES FAIL UNPARALLED TRACK RECORD OF SUCCESS NO GAP BETWEEN EXPEC- TATIONS & PERFOR MANCE ACCUMULATION OF ABUNDANT RESOURCES OPTIMISED BUSINESS SYSTEM SUCCESS CONFIRMS STRATEGY A VIEW THAT RESOURCES WILL WIN OUT DEEPLY ETCHED RECEPIES MOMENTUM IS MISTAKEN FOR LEADERSHIP CONTENTMENT WITH CURRENT PERFORMANCE RESOURCES SUBSTITUTE FOR CREATIVITY VULNERABILITY TO NEW RULES FAILURE TO “ REINVENT” LEADERSHIP INABILITY TO ESCAPE THE PAST INABILITY TO INVENT THE FUTURE
  • 2. Successful Business strategy Competitiveness Growth and profits Managers begin To believe They are best Build layers of staff To cope with growth External arrogance And internal focus On control Decline into Satisfactory Under performance Initiative and Innovation stifled Dynamics of satisfactory underperformance
  • 3. Corp profile AVERAGE ANNUAL INCREASE IN STOCK PRICE- 1977-1988 6.5 Company ‘ A’ 13.6 Company ‘ B’ 45.5 Company ‘ C’ 10% 20% 30% 50% 40%
  • 4. EFFORT AUDIT None E F F O R T V.HIGH
  • 5. THE VIRTUOUS CIRCLE SUPERIOR DDTS/ SERVICE CUSTOMER SATISFACTION FEWER CUSTOMER DEFECTIONS HIGH PROFITS GROWTH INVESTMENT TO ENHANCE PRODUCTIVITY INVESTMENT IN HR EMPLOYEE SATISFACTION DEDICATED WORK TEAM
  • 6. THREE KINDS OF THINKING PROCESS MECHANICAL SYSTEMS HINKING PROBLEM PROTOTYPE INTUTION STRATEGIC THINKING . SOLUTION PROCESS OF THOUGHT REARRANGEMENT OF ELEMENTS LOCAL OPTIMIZATION OR SEEING TREE NOT THE FOREST TRANSFORMATION OR CHANGED CONFIGURATION ANALYSIS OF ESSENCE
  • 7. A HABIT CHARACTER SOW A THOUGHT AN ACTION A HABIT CHARACTER DESTINY SOW REAP SOW SOW REAP REAP REAP AN ACTION
  • 8. Basic definitions Strategic management —refers to the managerial process of forming a strategic vision,setting objectives, crafting a strategy; implementing and executing the strategy,and then over time initiating whatever corrective adjustments in the vision, objective, strategy, and execution are deemed appropriate. Strategic vision —is a road map of a company’s future—providing specifics about technology and customer focus,the geographic and the product markets to be pursued, the capabilities it plans to develop and the kind of company that management is trying to create. Mission statement – is typically focused on its present business scope—”who we are and what we do;”mission statement broadly describe an organization’s present capabilities, customer focus, activities, and business makeup. Objectives —are an organization's performance targets—the results and outcomes it want to achieve. They function as yardsticks for tracking an organization’s performance and progress. Strategic objectives —relate to outcomes that strengthen an organization’s overall business position and competitive vitality
  • 9. Mission statement-IBM THE INDIVIDUAL MUST BE RESPECTED EXCELLENCE & SUPERIOR PERFORMANCE MUST BE PURSUED THE CUSTOMER MUST BE GIVEN THE BEST POSSIBLE SERVICE
  • 10. Tasks of strategic management SETTING OBJECTIVES STRATEGY TO ACHIEVE OBJECTIVES IMPLEMENTING AND EXECUTI;NG STRATEGY EVALUATION AND CONTROL DEVELOPING STRATEGIC VISION AND MISSION REVISE AS NEEDED REVISE AS NEEDED IMPROVE/ CHANGE AS NEEDED IMPROVE/ CHANGE AS NEEDED RECYCLE TO TASKS 1,2,3.4 AS NEEDED TASK - 1 TASK -2 TASK-4 TASK-3 TASK-5
  • 11. Strategy factors internal/ external Economic Societal Political Regulatory & Community considerations Competitive Conditions and Overall industry attractiveness Company Opportunities & Threats to the Company’s Well-being The mix of considerations that Determine a company’s strategic situation Company resources Strengths/weaknesses Competencies And Competitive capabilities Personal ambitions Business Philosophies & Ethical principals To key executives Shared values And Company culture Identification Evaluation Of Strategy alternatives Conclusions About Factors On Implications For strategy Crafting Strategy That fits The Overall situation Internal factors External factors
  • 12. The Business System Diamond Jobs and structure Management and measurement system Business Process Values and beliefs
  • 13. ENVISIONING THE OPPURTUNITIES CREATE A VISION OF THE FUTURE ASSES THE FIRM’S FUTURE ENVIRONMENT DEFINE THE SCOPE OF INNOVATION SET STRATEGIC DIRECTIONS & PRIORITIES TO SEEDING STAGE CREATING A VISION 1. WHAT DO WE WANT TO STAND FOR AS A COPRPORATION. 2. WHAT KINDS OF PRODUCTS DO WE WANT TO OFFER. 3. WHAT KIND OF CUSTOMERS DO WE WANT TO SERVE 4. WHAT DO WE WANT OUR PRODUCTS TO MEAN TO OUR CUSTOMERS.
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  • 19. Formulating Product/Market Strategies MARKETS Existing New OFFERINGS Existing New Diversification New offering development Market development Market penetration
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  • 28. DECOMPOSING THE ECONOMIC ENGINE CONCEPT OF SERVED MKT -1- REVENUE & MARGIN STRUCTURE -2- CONFIGRATION OF SKILL & ASSETS -3- FLEXIBILITY & ADAPTIVENESS -4- WHAT IS OUR BASIC VALUE POSITION? HOW HAVE WE SEGMENTED THE MARKET? WHAT KIND OF CUSTOMERS DO WE SERVE? WHERE ARE OUR CUSTOMERS? WHERE IN THE BUSINESS SYSTEM WE TAKE PROFIT? WHERE DO OUR MARGINS COME FROM? WHAT HAS DETERMINED THE SIZE OF THE MARGIN? WHAT ARE THE MAJOR COST & PRICE DRIVERS? WHAT DO WE BELIEVE WE KNOW HOW TO DO WELL? WHAT KINDS OF SKILLS PREDOMINATE IN OUR INDUSTRY? WHAT IS THE TRAJECTORY OF OUR DEVELOPMENT SPENDING? HOW ALERT ARE WE TO NEW VALUE DELIVERY MODELS? HOW EASILY COULD INVESTMENTS PROGRAMME BE RECONFIGURED? WHICH CONSTITUENCIES WOULD RESIST CHANGE?
  • 29. FINDING THE LIMITS OF THE CURRENT ECONOMIC ENGINE -1- -2- -3- - 4- WHAT CUSTOMER NEEDS ARE’T WE SERVING . COULD PROFITS BE EXTRACTED AT A DIFFERENT POINT IN THE VALUE CHAIN. MIGHT CUSTMER NEEDS BE BETTER SERVED BY AN ALTERNATE CONFIGURATION OF SKILLS & ASSETS. WHAT IS OUR VULNERA- BILITY TO’ NEW RULES’ OF THE GAME
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  • 31. Porter’s model Firms in other industries offering substitute products Rivalry among competing sellers Competitive pressure created by jockeying for better market position and comptt advantage Potential new entrants Buyers Suppliers of raw materials, parts, components etc .
  • 32. Means to competitive advantage Competitive advantage Strategic assets And market achievements Core and distintictive competencies Core capabilities Company resources
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  • 35. BCG matrix 5 7 8 1 4 6 0 10x 1x 0.1x 22 Relative market share Market growth rate 3 2 dogs Cash cows Problem child stars
  • 36. Portfolio alternatives cash cows Problem children stars dogs disaster innovator mediocrity Relative market share Market growth rate + + + + - - - - follower
  • 37. Multi-factor grid B Selective Development (problem children) C Offensive Growth (stars) A Disinvestments (dogs) D Low profile (cash cows) weak weak attractiveness average average high high competitiveness
  • 38. Evaluation of MFPG MFPG Basically leads to same kind of analysis as BCG matrix but the major difference is that the link between the competitiveness and financial performance is lost.
  • 39. Strategy levels Corporate strategy Business strategies Functional strategies Operating strategies Corporate level managers Business level general mangers Heads of functional areas within business unit or division Plant managers,geographic unit managers
  • 40. Company value chain Purchased Supplies and Inbound logistics operations Sales and marketing Distribution And Outbound logistics service Profit margins Product –technology and systems development General administration Human resources management Primary activities and costs Support Activities & costs
  • 42. The 7s model structures Super ordinate goals staff style Skills strategy Systems
  • 43.