7. So, why we are so into social
media?
• Sharing personal news
• Spying competition
• Trying do date someone
• Maintance relationships for long distance
11. „Social Media is like teen sex. Everyone wants to do it.
No one actually knows how. When finally done, there is
surprise it’s not better.“
Avinash Kaushik
15. Do you have budget?
Social media strategist: $52,000
Community manager: $93,600
Application: $15,000
Mobile: $20,000
Analytics: $30,000
1 Year in US
16. Who are our target group?
Who are they?
Why would they communicate with us?
Are they really on social media?
17. Set some KPIs and goals
What do you expect from social media?
What do you want from it?
30. „If you make customers
unhappy in the physical
world, they might each tell 6
friends. If you make
customers unhappy on the
Internet, they can each tell
6,000 friends.“
JEFF BEZOS
CEO AMAZON.COM