1. ONBOARDING PACKAGE
The Kapost Training and Setup Package includes day-to-day personalized service duration: time commitment: cost:
throughout your 30-day trial from a dedicated account manager, walking through 30 DAYS 2 HOURS $550
the steps of using Kapost and the setup involved in customizing your preferred
settings and features.
KICK-OFF CALL: 15 min.
ATTENDEES: Customer Project Leader, Kapost Account Manager
Review of the entire Training and Setup Process
Discussion of customer processes and needs so that Customer is
WEEK prepared to complete Questionnaire
1 DISCOVERY QUESTIONNAIRE: 15 min.
Customer fills out online questionnaire that describes customer
processes and needs
SET UP Kapost Implementation Team sets up and configures Kapost system
according to customer process and needs
ORIENTATION CALL: Customer Leadership Team: 30 min.
ATTENDEES: Customer Leadership Team (Editors; Marketing & Agency Execs);
Kapost Account Manager
Kapost reviews the configurations made to the Kapost system for
customer
Kapost trains Leadership Team on editor-level functionality in the system
WEEK
and answers any questions
2 CUSTOMER TASKS: 30 min.
Kapost provides Customer list of 3 tasks to undertake inside Kapost,
including:
Invitation of Users
Creation of Assignments
Publishing of Sample Post
ORIENTATION CALL: Entire Customer Team: 30 min.
WEEK ATTENDEES: Entire Customer Team (Editors, Execs, Writers); Kapost Account Manager
3 Kapost trains entire Customer team on contributor-level functionality in
the system and answers any questions
TRAINING AND SETUP SYNOPSIS: 15 min.
WEEK ATTENDEES: Customer Project Leader; Kapost Account Manager
4 Kapost Account Manager and Customer Project Leader review
Onboarding and Set Up Process, answer any questions and discuss
payment plans