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Elevate! Evaluate to Assertiveness and  the Art of Evaluation Matthew D. Ownby April 18th 2009
Questions, Questions, Questions What is Assertiveness, anyway? Why should I care? What does this got to do with     Evaluations? If it so great, how do I get ?
Warning! This is not a one way lecture.  You will be asked to speak up. This is not a seminar You will be asked to do some work and apply what you are learning.
First
To Think
Q:?? A:Assertiveness
 The Problem
“What if they take it the wrong way?”
“They won`t listen to me.”
“I have nothing important to say.”
“Who am I to advise such (…) person.”
Have you ever had such thoughts?
How did you overcome them?
Q:What is the best    stance for stating     your opinion? A:Assertiveness
What is Assertiveness, Anyway?
NOT THIS
NOR THIS
NOT EVEN THIS!
Then What Is It?
What Do You Think?
The Difference vs
Assertive People Think Win / Win  or  No Deal
PASSIVES and AGGRESSIVES are stuck in a WIN / LOSS Paradigm I`ve Got To Be Right! I don`t want to cause discomfort.
Assertive People  Respect
PASSIVES don`t respect themselves. AGGRESSIVES don`t respect others. I am Right and Everyone Knows It! There are lots smarter, more experienced ..
Assertive People Are Proactive
PASSIVES and AGGRESSIVES are Reactive   What Another Fine Mess You Made! That is just the way it is. I can`t change it.
Assertive People Trust
PASSIVES don`t trust themselves  AGGRESSIVES trust themselves only  Only I Am Capable!  The other person is right.
Proactive Trust Win / Win Respect
So What Does This Have to Do With Evaluations? An Other Dissatisfied Customer
Everything
Mission Possible To give a positive assessment of the things done right. To provide constructive advise for the thing that can be done better. To get the listener       to accept it. You have  2-3 minutes before ….
What You Need Respect Yourself  The Listener The Idea
What You Need Trust  Your Ability The Listener The Audience
What You Need Think Win/ Win  You’re Here to Help not to Lecture The Speaker Wants to Improve You Can Both Grow Together
What You Need Proactive  Think About What Is Best  Say What You Want to Say Do What You What Want to Do
Evaluation Start and End with Respect.  No Excuses, No Apologies Be Constructive, not Critical Confidently Give Advice and Praise
So Now it is Time to
ACT!
Assertiveness by the Case
Case Study 1:A Club President`s Worry Your VPPR has been keeping your Club Website reasonably up to date until recently. S/he does what you want, but no more. You wish him/her to be more creative and active. How would you evaluate?
Check! How Assertive was the Evaluation? Was is too Aggressive/Passive? What could be done to make it better?
Case Study 2: A Member`s Malaise You`ve been a member of a club for long time. Recently while, over all the meeting and speech quality is good, you have some concerns over the overall management of the club and the treat member of guest and new members. What would you say to the officers?
Check! How Assertive was the Evaluation? Was is too Aggressive/Passive? What could be done to make it better?
Case Study 3:A Very Advanced Speaker You Are Assigned to Evaluate a speaker who you think has more experience and talent in his little finger than you have in your entire body. How would you evaluate?
Check! How Assertive was the Evaluation? Was is too Aggressive/Passive? What could be done to make it better?
Case Study 4: A Contest Chair`s Concern The person in charge of PR does very excellent work creating flyers, setting up a promotional website, etc. but tends take a long time, and is very slow at actually promoting the contest to other clubs. There are only two weeks left. How would you Evaluate?
Check! How Assertive was the Evaluation? Was is too Aggressive/Passive? What could be done to make it better?
Case X: Your Choice
The End or Just the Beginning? Learned what Assertiveness is Why it is important. What it has to do with Evaluations How to apply in Evaluations
Evaluate To Elevate
Evaluate To Elevate

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