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Len Starnes
Digital healthcare consultant
#MedComms Webinar
15 July 2020
The medical conference is dead,
long live the medical conference
REDUXREDUX
Which medical conferences?
Medical societies
Patient organizations
Pharmas
Medical marketing orgs
Digital evolution of medical society
conferences is hardly new
From 2012 – 2020
change was slow
yet continuous
Who was driving change?
MILLENNIAL DOCTORS
DOCTORS
MEDICAL
SOCIETIES
Conservative
Reactive
Slow
VIRTUAL REALITY 2020
What’s
the verdict?
What doctors say about virtual events
PROS CONS
Not being away from home
Eliminates travel
Significantly reduced costs
Attend in pyjamas
Global access
Educational experience as good
as or better than physical
Unable to physically network
No serendipitous collaboration
opportunities
Time-zone differences
Occasional technical glitches
Almost 70% will not attend
ASCO21 if no vaccine is available
June 18 poll:
Should the current restrictions on
public events be lifted, how likely
would you be to attend a medical
conference in the next 12 months?
261 respondents
All specialities
Almost 50% of UK doctors prefer to attend
virtual conferences next 12 months
Private correspondence: doctors.net.uk
35%
Feel comfortable
49%
Prefer virtual
16%
Do not attend confs
Virtual impacts on medical societies
PROS CONS
Global access
Increased attendance
Educational experience as good
as or better than physical
Identical scientific programmes
Lower costs (in future)
Negative financial (2020 only)
Imperative to think, work and
operate differently
Essential to closely monitor
members’ preferences
Develop new business models
PROS ‘Going virtual,
compared to in-person,
represented a huge
financial hit’
Clifford Hudis
Chief executive officer
ASCO
https://cancerletter.com/articles/20200605_6/
PROS
https://events.jspargo.com/ASCO20/CUSTOM/asco20virtualpackages.pdf
Hybrid business models must focus on new
revenue streams from virtual attendees,
sponsors and exhibitors
Platinum $ 75,000
Premium $ 45,000
Enhanced $ 5,000
Exhibitor $ 3,000
Leading EU medical society:
majority of members prefer
hybrid events in future
Survey of members’ future
conference preferences:
2,700 responses*
83%
prefer hybrid formats
*Private correspondence
Hybrid increases complexity
Virtual infrastructures present significant new challenges
Vendor & technology?
Bandwidth?
Optimal engagement experiences?
Social interaction models/metrics?
Sponsor & exhibitor options?
Internal resources?
Marketing disruption
Opportunity to cut
conference costs
PHARMAS
Confront a
virtual dilemma
Outrageous conference costs
More opportunity to attend
Medical societies increasingly
recognize their importance
PATIENTS
embrace virtual
EULAR 2 - 5 June
ESMO 17 - 21 Sept
Paris
ASCO 4 - 8 June
Chicago ESC 28 Aug - 1 Sept
London
ERS 4 - 8 Sept
Barcelona
2021?
ECTRIMS 13 - 15 Oct
Vienna
ACR 5 - 9 Nov
San Francisco
www.bcg.com/publications/2020/covid-vaccines-timelines-implications.aspx
Scenarios depend on vaccine timelines
www.statnews.com/2020/05/01/three-potential-futures-for-covid-19/
2021
Vaccine(s) possible, herd immunity impossible
Virtual conferences rule
2022
Vaccine(s) possible, herd immunity unlikely
Virtual conferences dominate, remainder hybrid
2023 and beyond
Vaccine(s) possible, herd immunity?
Hybrid conferences dominate?
Related resources
The medical conference is dead, long live the medical conference
www.slideshare.net/lenstarnes/future-of-med-confs-final-11-dec-2013
The future of healthcare events
www.slideshare.net/lenstarnes/keynote-the-future-of-healthcare-events
Virtual conferencing: A roadmap for pharma
www.slideshare.net/lenstarnes/virtual-conferencing-a-roadmap-for-pharma
The emergent medical society conference: What will it mean for pharma?
www.slideshare.net/lenstarnes/future-of-med-confs-e4-p-barcelona-2015final18-
march
• Ronny Allan, neuroendocrine cancer patient opinion leader, UK
• Ria Carruthers, Head of Community, M3 (EU), UK
• Ilan Ben Ezri, CEO, G-MED, Israel
• Kreetika Dhingra, Clinical Engagement Manager, Docplexus, India
• Mark Garlinghouse, Strategy Consultant to DXY (China), Singapore
• Negina Gencheva, Marketing Communications Manager, European
Society of Medical Oncology (ESMO), Switzerland
• Pia Kuss, Senior Marketing Manager, Coliquio, Germany
• Ina Meyer, Global Group Patient Partnership Director, Roche, Switzerland
• Mukesh Parmar, CEO, Docplexus, India
• Jacqueline Partarrieu, Media Team Manager, Communication and
Marketing Division, European Society of Cardiology (ESC), France
• Tim Rice, CEO, Boondoc Technologies Inc, Canada
• Sarah Zeder, Association Services Consultant, European Committee for
Treatment and Research in Multiple Sclerosis (ECTRIMS), Switzerland
A sincere thanks to
the following for their
support in developing
this presentation
This presentation was given during the
MedComms Forum Webinar, 15th July 2020:
Disrupted events: what’s happening in
#MedComms practice?
Access the complete webinar:
YouTube
https://youtu.be/35znlRydO78
#MedComms
NetworkPharma.tv
lenstarnes@gmail.com
T: + 49 30 781 5513
M: + 49 172 1788253
Skype: lenstarnes
www.linkedin.com/in/lenstarnes
www.twitter.com/lenstarnes
www.slideshare.net/lenstarnes
Len Starnes
Len Starnes Digital Healthcare
Research and Consulting

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The medical conference is dead REDUX

  • 1. Len Starnes Digital healthcare consultant #MedComms Webinar 15 July 2020 The medical conference is dead, long live the medical conference REDUXREDUX
  • 2. Which medical conferences? Medical societies Patient organizations Pharmas Medical marketing orgs
  • 3. Digital evolution of medical society conferences is hardly new From 2012 – 2020 change was slow yet continuous
  • 4. Who was driving change? MILLENNIAL DOCTORS
  • 8. What doctors say about virtual events PROS CONS Not being away from home Eliminates travel Significantly reduced costs Attend in pyjamas Global access Educational experience as good as or better than physical Unable to physically network No serendipitous collaboration opportunities Time-zone differences Occasional technical glitches
  • 9.
  • 10. Almost 70% will not attend ASCO21 if no vaccine is available
  • 11. June 18 poll: Should the current restrictions on public events be lifted, how likely would you be to attend a medical conference in the next 12 months? 261 respondents All specialities Almost 50% of UK doctors prefer to attend virtual conferences next 12 months Private correspondence: doctors.net.uk 35% Feel comfortable 49% Prefer virtual 16% Do not attend confs
  • 12. Virtual impacts on medical societies PROS CONS Global access Increased attendance Educational experience as good as or better than physical Identical scientific programmes Lower costs (in future) Negative financial (2020 only) Imperative to think, work and operate differently Essential to closely monitor members’ preferences Develop new business models
  • 13. PROS ‘Going virtual, compared to in-person, represented a huge financial hit’ Clifford Hudis Chief executive officer ASCO https://cancerletter.com/articles/20200605_6/
  • 14. PROS https://events.jspargo.com/ASCO20/CUSTOM/asco20virtualpackages.pdf Hybrid business models must focus on new revenue streams from virtual attendees, sponsors and exhibitors Platinum $ 75,000 Premium $ 45,000 Enhanced $ 5,000 Exhibitor $ 3,000
  • 15. Leading EU medical society: majority of members prefer hybrid events in future Survey of members’ future conference preferences: 2,700 responses* 83% prefer hybrid formats *Private correspondence
  • 16. Hybrid increases complexity Virtual infrastructures present significant new challenges Vendor & technology? Bandwidth? Optimal engagement experiences? Social interaction models/metrics? Sponsor & exhibitor options? Internal resources?
  • 17. Marketing disruption Opportunity to cut conference costs PHARMAS Confront a virtual dilemma
  • 19. More opportunity to attend Medical societies increasingly recognize their importance PATIENTS embrace virtual
  • 20. EULAR 2 - 5 June ESMO 17 - 21 Sept Paris ASCO 4 - 8 June Chicago ESC 28 Aug - 1 Sept London ERS 4 - 8 Sept Barcelona 2021? ECTRIMS 13 - 15 Oct Vienna ACR 5 - 9 Nov San Francisco
  • 21. www.bcg.com/publications/2020/covid-vaccines-timelines-implications.aspx Scenarios depend on vaccine timelines www.statnews.com/2020/05/01/three-potential-futures-for-covid-19/
  • 22. 2021 Vaccine(s) possible, herd immunity impossible Virtual conferences rule
  • 23. 2022 Vaccine(s) possible, herd immunity unlikely Virtual conferences dominate, remainder hybrid
  • 24. 2023 and beyond Vaccine(s) possible, herd immunity? Hybrid conferences dominate?
  • 25. Related resources The medical conference is dead, long live the medical conference www.slideshare.net/lenstarnes/future-of-med-confs-final-11-dec-2013 The future of healthcare events www.slideshare.net/lenstarnes/keynote-the-future-of-healthcare-events Virtual conferencing: A roadmap for pharma www.slideshare.net/lenstarnes/virtual-conferencing-a-roadmap-for-pharma The emergent medical society conference: What will it mean for pharma? www.slideshare.net/lenstarnes/future-of-med-confs-e4-p-barcelona-2015final18- march
  • 26. • Ronny Allan, neuroendocrine cancer patient opinion leader, UK • Ria Carruthers, Head of Community, M3 (EU), UK • Ilan Ben Ezri, CEO, G-MED, Israel • Kreetika Dhingra, Clinical Engagement Manager, Docplexus, India • Mark Garlinghouse, Strategy Consultant to DXY (China), Singapore • Negina Gencheva, Marketing Communications Manager, European Society of Medical Oncology (ESMO), Switzerland • Pia Kuss, Senior Marketing Manager, Coliquio, Germany • Ina Meyer, Global Group Patient Partnership Director, Roche, Switzerland • Mukesh Parmar, CEO, Docplexus, India • Jacqueline Partarrieu, Media Team Manager, Communication and Marketing Division, European Society of Cardiology (ESC), France • Tim Rice, CEO, Boondoc Technologies Inc, Canada • Sarah Zeder, Association Services Consultant, European Committee for Treatment and Research in Multiple Sclerosis (ECTRIMS), Switzerland A sincere thanks to the following for their support in developing this presentation
  • 27. This presentation was given during the MedComms Forum Webinar, 15th July 2020: Disrupted events: what’s happening in #MedComms practice? Access the complete webinar: YouTube https://youtu.be/35znlRydO78 #MedComms NetworkPharma.tv
  • 28. lenstarnes@gmail.com T: + 49 30 781 5513 M: + 49 172 1788253 Skype: lenstarnes www.linkedin.com/in/lenstarnes www.twitter.com/lenstarnes www.slideshare.net/lenstarnes Len Starnes Len Starnes Digital Healthcare Research and Consulting