25. It is either through product or service Experiences must be aligned
26. What are the pleasures get from Nseries phones? Physio-pleasure? , Socio-pleasure?, Psycho-pleasure?, Ideo-pleasure? What is the feeling of being a Nseries owner? Try to UNLEARN first How can we link Nseries phone experience with Nseries Mobile page? How can we add Attraction, Engagement and Extension to page ? How can we make Personal, Emotional and Memorable page ? ” EXAMPLE”
27. We have to understand users and make them participate in the design process in order to create seamless product and service experiences CONCLUSION