Alfresco in today’s Digital Enterprise - John Pomeroy, VP EMEA, Alfresco

1. Madrid June 25th , 2015
Why Alfresco in today’s Digital Enterprise?
Madrid – June 25
John Pomeroy, VP EMEA

2. John Pomeroy
Vice President, EMEA

3. San Mateo Atlanta London Maidenhead Sydney Tokyo

4. “We have our legacy ECM system in place, heavily
customized and integrated into our existing systems
and infrastructure with all users trained”
However beneath the surface
“We have spent a fortune customizing and integrating our
proprietary system, upgrades are a nightmare with an
unsustainable TCO. Users are finding ways to work around
system as it is cumbersome, not intuitive and external
collaboration is a constant challenge.”
4
ECMMarket

5. 5
Drivers of
Digital
Transformation
Explosion in
Digital Content
Growth
2010 to 2020
50X
New Ways
of Working
of world’s
workforce will
be mobile in 2015
37%
Extended Enterprise
Suppliers Resellers
CustomersContractors
Where Content Lives
61%
13%

6. 6
Legacy
Systems
Left Behind

7. 7
“Mobile access and external collaboration
are constant challenges.”
“Upgrades are a nightmare. We’re spending a
fortune customizing a closed, proprietary system.
The TCO is unsustainable.”
“Users are going around the system, and security
and compliance gaps are growing.”
Legacy
Systems
Left Behind

8. Today’s
Requirements
 For Users
• Easy to Use
– Think “Consumer Web”
– Intuitive search and actions
• Easy to Access
– From preferred device
– From within preferred application
– Security and compliance is implied
8

9. Today’s
Requirements
 Business
• Drive Growth
– Increase customer satisfaction
– Meet the growing need for extended collaboration
– Gain agility needed to innovate and respond
• Manage Costs
– Streamline content-oriented processes to increase
efficiency
– Automate systems and consolidate repositories
• Mitigate Risks
– Control and secure valuable corporate information
– Automate records management for seamless
compliance
– Readily meet company, industry and regulatory
obligations
9

10. • Easy to Manage
– Users/Access/Roles/Function
– Revisions/Process/Notifications
– Insights / Analyze / Measure
– On-Prem / Cloud / Hybrid
• Easy to Integrate
– Rapidly evolving infrastructure and applications
– Integrate with existing applications
– Inside and outside the organization
• Secure
– Access
– Storage/Encryption
10
Today’s
Requirements
 For IT

11. 11
Alfresco is the only modern ECM platform
that is built for today and ready for tomorrow.
SMART
for IT
SIMPLE
for Users
SECURE
for Business

12. Better Adoption and Productivity
12
Simple
Work Any Way,
Anywhere
Access content from familiar
applications and devices,
including mobile
Right Content
at the Right Time
Enhance productivity with
powerful content management
and custom workflows
Collaborate with
Extended Teams
Securely share content and
process, inside and
outside the organization

13. Better Adoption and Productivity
13
Simple
Work Any Way,
Anywhere
Access content from familiar
applications and devices,
including mobile
SharePoint
Outlook
IOS
Android

14. Better Adoption and Productivity
14
Simple
Right Content
at the Right Time
Enhance productivity with
powerful content management
and custom workflows
Results filtered
Simple, consumer‐like search
experience
Supports knowledge
mining, discovery and
re‐use
Features include:
Filtered results based on
metadata
Auto‐suggest
Search term highlighting
Saved searches
“More like this” searches

15. Better Adoption and Productivity
15
Simple
Collaborate with
Extended Teams
Securely share content and
process, inside and
outside the organization

16. No Dead-Ends, No Surprises, No Lock-In
16
Smart
Hybrid Platform
for Flexibility
On premise, in the cloud, or
both with seamless syncing of
content and process
Open Technology for
Agility & Extensibility
Easy to integrate, manage and
build on with open standards
and open source
Enterprise Grade
for Reliability
Built-in resilience and scalability
for critical content in
demanding environments

17. No Dead-Ends, No Surprises, No Lock-In
17
Smart
Hybrid Platform
for Flexibility
On premise, in the cloud, or
both with seamless syncing of
content and process

18. No Dead-Ends, No Surprises, No Lock-In
18
Smart
Open Technology for
Agility & Extensibility
Easy to integrate, manage and
build on with open standards
and open source

19. No Dead-Ends, No Surprises, No Lock-In
19
Smart
Enterprise Grade
for Reliability
Built-in resilience and scalability
for critical content in
demanding environments

20. More Control, More Compliance
20
Secure
Multi-Level
Security Coverage
Heavy-duty safeguards,
including encryption,
all the way to end user devices
Robust Records
Management
Designed for ease of use
to improve adoption across all
types of content
Hybrid Sync
Remove content silos and
extend collaboration

21. More Control, More Compliance
21
Secure
Multi-Level
Security Coverage
Heavy-duty safeguards,
including encryption,
all the way to end user devices
Content encrypted at rest
• Secures the content store from data centre access
• Uses standard Alfresco extension points
• Leverages open standards (JCE)
• Customers control the master keys
• Uses a “double‐key” design
• Master key is used to generate encryption keys
• Encryption keys are used to encrypt content

22. More Control, More Compliance
22
Secure
Hybrid Sync
Remove content silos and
extend collaboration
Flexibility
On Premise
• Internal users, highly secure
Cloud
• External users, Ubiquitous
access
Control
• Defined by business to
reflect business
requirements
• Hybrid sync can be triggered
by rules
• Rules can be based on
content location, action,
state, date, etc…

23. More Control, More Compliance
23
Secure
Robust Records
Management
Designed for ease of use
to improve adoption across all
types of content
Content Management
Create
Edit
Find
Version
Workflow
Access Control
Records Management
Automated filing
File Plan
Disposition
Audit
Security
Archive / Destruction

24. Content
Management
Extended
Enterprise
Collaboration
Compliance
Management
Case
Management
Business
Process
Management
Content
Types
Solutions
Integrations
Access
Simple. Smart. Secure.
Platform
Capabilities
Capture – Store – Access – Share – Manage – Secure - Control – Process – Integrate – Analyze
Mobile Share (web)Desktop EFSS Productivity Apps
Enterprise
Stack
Open
Standards
CMIS
FTP
SMTP
iMAP
Built-In
Connectors
Documents CADAudio Web Email Video Text
Files
ImagesPhotographsHTML XML

25. Alfresco in Action
“Digital business is not the decade-old concept of e-business in a new
wrapper. It is a radically different and more disruptive change.”
Gartner, “What the Board of Directors Needs to Know about Digital Business
Alfresco’s customers are not just upgrading their ECM system to
a new modern architecture.
They are using Alfresco to enable new ways of working,
streamlining business processes, driving efficiencies, improving
customer satisfaction and delivering competitive advantage.
Alfresco in Action

26. Alfresco In Action
Government
Finance
Manufacturing
Transportation & Utilities
Healthcare Other

27. Customer Success in Government
• Internal Use
– Capture, management and retention
of policy, correspondence & project
document
– Automation of review and approval
process including external
participant
– Automation of FOI request capture,
review, approval and response
process
• Secure Cloud
– Provision of secure access to other
departments and external bodies to
relevant information
• Public Cloud
– Citizens portal to facilitate requests
and post notifications
27
Central&Local

28. Customer Success in Emergency Svcs
• Internal Use
– Automating the capture, management
and processing of incident information
– Management, review and editing of TB’s
of video from an ever increasing variety
of source
– Integration with existing incident
reporting systems
• Secure Cloud
– Providing secure information as required
across the emergency service
– Providing remote workers immediate
access via mobile devices to vital
information at scene of incident
• Public Cloud
– Incident reporting and notifications
28
EmergencyServices

29. Customer Success in Financial Services
• Internal Use
– Automation of review and
approval/rejection process
– Integration with existing internal policy
management systems
– Streamlining of new customer on-
boarding process to allow automated
remote upload of required documents
• Secure Cloud
– Secure access by Agents, corporate
accounts & IFA’s
• Public Cloud
– Enable self-service mobile claim
submission & tracking including images
29
FinancialServices

30. Customer Success in Healthcare
• Internal Use
– Automating the capture, management
and processing of “Integrated Digital
Patient Records”
– Integration with existing medical
imaging and reporting systems
• Secure Cloud
– Providing secure information as
required to other Patient Care
Organisations
– Providing care workers immediate
access via mobile devices to vital up
to date information at point of care
• Public Cloud
– Patient self service, advice, reporting
and notifications
30
Healthcare

31. • Internal Use
+ Automating the capture, management,
retention and organisation of asset and
customer information
+ Automation of service change application
review and approval/rejection process
• Secure Cloud
+ Enable remote mobile access to asset
information by maintenance engineers
+ Secure access by related utility service
providers to public works schedule
• Public Cloud
+ Enable self-service mobile customer
service notification, enquiry & case
tracking
Customer Success in Utilities

32. Unlimited
Computing
Ubiquitous Devices,
Sensors & Interfaces
Resilient
Organization
Really Smart,
Connected Software
Openness &
Interoperability
Enablers of the Workplace in the Future
32

33. Think of how you worked just 10 years ago…

34. How will you be working in 10 years time?

35. How will your existing systems cope?The future is a result of what we do today.

37. THANK YOU!