Open Data is a foundational component of Open Government. This presentation speaks to current state of Open Data and where the Next Generation is headed. The Open Data Framework components are summarized together with a discussion of the core elements of Open Gov.

1. Open Data- Current State & Next Gen Presented by Jury Konga, Principal eGovFutures Group . MISA BC Open Data Conference Nanaimo, B.C. April 28 - 30, 2011

3. MISA Ontario Gov 2.0 SIG

4. Tracey Lauriault, DataLibre

5. WWW, twitter, YouTube, LinkedIn…. and all my “Open” friends

6. This presentation will be publicly available on www.slideshare.net/jkonga as Creative Commons BY

7. #misaBC #opendata #opengov #gov20 I’m @jkonga … tweet away Acknowledgements Open Data – Current State and Next Gen 2

8. Open Gov Context – Open Data, Citizen Engagement, Collaboration, Innovation Open Data Current State Principles Open Data – local to global Open Data Framework Next Gen Open Data Closing thoughts Overview Open Data – Current State and Next Gen 3

9. Conference geographic context Regional presence- small to medium size municipalities Couple of Out-of-province visitors Overview 4 Open Data – Current State & Next Gen

11. More recently, Open Government focuses on citizen engagement, transparency, accountability, collaboration and innovation

12. 3 Pillars of Open Government from Senator Kate Lundy, Australia:Citizen- Centric Government, Open and Transparent Government and Innovation Facilitation (June 2009)

13. President Obama’s Open Government directive (Jan. 2009) synopsis: Government should be transparent, participatory andcollaborative5 Open Data – Current State & Next Gen

15. Gov 2.0 “is the use of technology – especially the collaborative technologies at the heart of Web 2.0 – to better solve the collective problems at a city, state, national and international level”Tim O’Reilly, “Open Government – Collaboration, Transparency and Participation in Practice”. 2010

16. From GovLoop (the government Facebook), working definition (2010):Gov 2.0 embraces the use of new and old tools, changes of employee and contractor culture, and improvements in processes that make government more transparent, collaborative, and participatory--enabling citizens and others to gain more efficient and timely access to data, information, and services through the sharing and distribution of information within and throughout the government.6 Open Data – Current State & Next Gen

18. Open Data – it’s about public data being easily discoverable, readily accessible and freely available without restrictions (to a degree)

19. Recent Open Data initiatives have focused on public sector data and very recently has also turned to private sector corporate data

20. Open Data – not new, we’ve been doing it for a while … what has changed is the public’s expectations of expanded scope and ease of access to government data7 Open Data – Current State & Next Gen

21. 8 Credit: Rob Tornoe / Delaware News Journal, PoliticalCartoons.com Open Data – Current State & Next Gen

22. Open Government- Why? 9 This is the “rush” …. needs & expectations Images via MS Office Open Data – Current State & Next Gen

23. Open Government - A View of Principles 10 Open Data – Current State & Next Gen

24. Open Government- Perspective for Local Government Business: Public Services Structure: Corporation Governance: Council (Board of Directors) Servicing: Citizens and Businesses - the SHAREHOLDERS 11 Open Data – Current State & Next Gen

25. Open Government and Service Delivery Open Government – Focus on Citizens and Service 12 Municipal Reference Model MRMv2 Components – An Organizing Framework Work in Progress Source: “Describing Municipal Government -Using Programs and Services” presentation by Roy Wiseman

26. Open Government and Service Delivery 13 Government It’s _ _ _ Government #&*!%? Municipal Provincial Federal We need to move from this …. Open Data – Current State & Next Gen

27. Open Government and Service Delivery 14 Government To this …. Municipal It’s GOOD Government !!! Provincial Integrated Service Delivery – Service One concept MISA Ontario 2010 conference Federal Open Data – Current State & Next Gen

28. Open Government Elements- Focus on Citizens 15 What needs to improve to benefit citizens … Open Data – Current State & Next Gen

29. Citizen Engagement- Current State 16 Gov 2.0/Web 2.0/ Social Media technologies are pervasive Social media becomes key in engagement Communications demands increase Forming community partnerships is imperative Open Data – Current State & Next Gen

30. Crowdsourcing ChangeCamps, CityCamps, GovCamps … Pull -> Push -> Dialogue Effective communications and citizen engagement requires … ongoing resources Citizen Engagement- additional Perspectives 17 Open Data – Current State & Next Gen

31. Citizen Engagement - Open Community Project Manitoba & Saskatchewan flooding First implement-ation of Ushahidi platform in Canada Visualization, submit reports, get alerts, download reports Application creators: Laura Madison (MB) and Dale Zak (SK) Thanks to Heather Leson for her insight 18 Source: http://mbfloods.ca #mbfloods via Tweetdeck Open Data – Current State & Next Gen

32. Collaboration- Current State “All of us are smarter than one of us” Collaborate Now “There are more knowledgeable people outside your organization than inside” Open Data – Current State & Next Gen 19

33. Collaboration- Current State Collaboration Continuum – resource requirements increase ->>> Collaborate Now Legal Partnerships Informal Info sharing Open Data – Current State & Next Gen 20

35. Open Data Framework Project with focus on

36. Data Standards

37. End Use agreement

38. Open Data UI and functionality

39. Contributing to best practices for the open data communityOpen Data – Current State & Next Gen 21 21

40. Innovation- Current State 22 Promote innovation - don’t stifle it! http://www.socialsignal.com/cartoon Open Data – Current State & Next Gen 22

41. Institute for Citizen Centred Service Report on Innovation in Municipal Service Delivery (2010) Need a focal point for Innovation Centre Of Excellence for Innovation in Municipal Government (proposed in 2009 presentation http://www.slideshare.net/jkonga/web-20-from-a-social-to-a-service-web ) Apps Development contests and hackathons, leveraging social media technologies, cloud computing (IaaS, SaaS, DaaS …) Innovation- Current State 23 Open Data – Current State & Next Gen

42. Innovation Current State - Re-using the Data 24 Applications that use and use and use and use the data AppsforDemocracy in Washington, DC started a trend of apps contests (2009) Examples shown here are: World Bank , British Columbia, Ottawa and Edmonton Open Data – Current State & Next Gen

44. Engagement /participation

45. Transparency –from control to empowermenthttp://www.publivate.com/thinking-a-innovation/entry/elephant-in-the-room-culture-and-social-media-uptake-in-the-public-sector.html Open Data – Current State & Next Gen 25

47. Completeness

48. Primacy

49. Timeliness

50. Ease of Physical and Electronic Access

51. Machine readability

52. Non-discrimination

53. Use of Commonly owned standards

54. Licensing

55. Permanence

56. Usage costsOpen Data – Current State & Next Gen 26

59. Open Data Current State- the National Level United States – www.data.govMay 21, 2009 United Kingdom –data.gov.ukJan. 19, 2010 Australia –data.australia.gov.au Canadawww.data.gc.caMarch 17, 2011 Open Data – Current State & Next Gen 29

60. Open Data - the New Reality Open Data Current State- the Provincial Level Land Info Ontario GeoNova Portal GeoBC Apps 4 Climate Action MUCH TO DO IN PROVINCES ! Open Data – Current State & Next Gen 30

61. Open Data - the New Reality Open Data Current State- Small to Medium Municipal Space Open Data – not just for large municipalities Examples include Nanaimo, B.C.; North Vancouver, B.C.; Surrey, B.C.; London, ON; Mississauga, ON; Windsor, ON (and more on the way) Most municipalities provide some degree of “open data” – the need is to make it more extensive Open Data – Current State & Next Gen 31

62. Open Data - the New Reality Open Data Current State- U.S. Municipal Space Washington DC San Francisco New York City Seattle Portland 32 32

63. Open Data Current State- Use & Re-Use of the Data Great video on value of open data - http://www.streetfilms.org/a-case-for-open-data-in-transit/ Value is not in the raw data alone Apps for use of the data is key to open data success Value to the Citizen is the bottom line 33 Open Data - the New Reality

65. USING Open Data - Local to Global collaborations – all at once!

66. Participated in RHoK Dec 4 – 5, 2010. Combined with Intl Open Data Hackathon: 63 cities, 25 countries, 5 continentsOpen Data – Current State & Next Gen 34

67. G4: Vancouver, Toronto, Edmonton & Ottawa ODF Project: August – December 2010. ODF Components Governance Principles & Policy Standards Technology Data, Operations & Human Resources Open Data Portal Future Roadmap Open Data – Current State & Next Gen 35 G4 Open Data CitiesODF Project Open Data Framework

68. How do you start an Open Data initiative? Who starts it? Who does what? Etc … Open Data is part of Information Management Governance structure Leverage existing structure (e.g. Steering Committees, Working Groups) Fit to size of your organization Define roles & responsibilities (initial “pilot” -> ongoing -> “Coordinator”) Enterprise participation – internal stakeholders (minimum: key players) External Stakeholders – advisory/feedback loop Open Data – Current State & Next Gen 36 Open Data Framework- Governance

69. Principles: Sunlight Foundation’s “Ten Principles for Opening up Government Information” Freedom of Information & Protection of Privacy governs& guidelines http://www.ipc.on.ca/english/Resources/Discussion-Papers/Discussion-Papers-Summary/?id=949 Key policy issue to be resolved: Terms of Use Open Data license (CIPPIC report - http://www.cippic.ca/open-licensing re: PDDL) Reality check – not all principles can be achieved from the outset … but need to review existing corporate & IM policies (aligned?) Open Data – Current State & Next Gen 37 Open Data Framework- Principles & Policy

70. Information Management – open data lifecycle & Municipal Reference Data Model Data Discovery and Access – “findability” Data Distribution and Data formats – ETL & end user needs Commonly requested: CSV/XLS; txt; XML; JSON; KML/KMZ & Mr SID (raster) Metadata – best practices & context for data use Dublin Core (+ quality) & ISO 19115 NAP for geo data) Linked Open Data – next steps towards semantic web Open Data – Current State & Next Gen 38 Open Data Framework- Standards Source: W3C : “Publishing Open Government Data”

71. Technology is not seen as a major challenge Technology service elements related to Open Data operations Content Management Systems (CMS) ; Extract-Transform-Load (ETL); DBMS; Web 2.0; Access APIs; Analytics & Visualization Open Data platform - in-house or hosted Public “G Cloud” shared services Enterprise approach – defer to Vancouver’s presentation Open Data – Current State & Next Gen 39 Open Data Framework- Technology

72. Open Data … more please Budget, Transit, Service Requests (3-1-1), Facilities & services, policies, website content …. Information Asset Inventory – what data do you have? Own? Open Data Request process & Prioritization Vancouver provided a draft prioritization as part of project Open Data – Current State & Next Gen 40 Open Data Framework- Data, Operations & HR

73. Open Data/IM Lifecycle Activities Data Discovery and Asset Inventory Data Request and Prioritization Open Data Extraction and Dissemination Data and Metadata Maintenance and Quality Assurance Departmental and Related Agency Collaboration Open Data – Current State & Next Gen 41 Open Data Framework- Data, Operations & HR

74. People are the key to any success – corporation’s intellectual capital For Open Data operations, a number of HR areas need to be addressed including Roles and responsibilities; Knowledge and training requirements; Integrated teams; Career path planning; Optimal work environment and reward system New position/role: Open Data Coordinator Open Data – Current State & Next Gen 42 Open Data Framework- Data, Operations & Human Resources

75. Content and User Interface/Experience Open Data Portal Functionality OpenData.ca Community collaboration portal Portal architecture review Open Data – Current State & Next Gen 43 Open Data Framework- Open Data Portal

76. Similar to eGov phased approach by Gartner and Deloitte, following proposed as the Five Phases of Open Data (FPOD) Phase 1 – Open Data Start-up: Publishing Information on Website Phase 2 – Open Data Transactional: Providing a Data Catalogue Service Phase 3 – Creating a Multi-functional Open Data Portal Phase 4 – Open Data Transformation: Achieving Enterprise Open Data Phase 5 – Full Integration with Global Open Data Community A Roadmap addresses moving along the maturity model Open Data – Current State & Next Gen 44 Open Data Framework- Open Data Maturity Model

77. Open Data – Current State & Next Gen 45 Open Data Framework- Open Data Maturity Model Five Phases of Open Data Evolutionary within Info Management Best Practices

78. Moving forward together … as a community Need to leverage our Community Intellectual Capital and resources Open Data – Current State & Next Gen 46

80. Ubiquitous + Gov as a Facilitator

81. Real time FOI responses

82. Real time updates

83. Crowdsourced data maintenance & QA

84. Access by voice or standard QRcodes47 Jury Konga Open by Design TM Open Data – Current State & Next Gen

85. 48 Open Data - NxGen Open Data DNA Linked Open Data … everything is connected to everything Linked Personal Data Open Data – Current State & Next Gen

87. Co-mmunityengagement

88. Co-mmunity benefitOpen Data – Current State & Next Gen

89. Open Data NxGen- New Approach 50 Consider a new focus for the Service Provider – Client Relationship WE From this …. to this .. Service Provider Service Recipient Service Provider Service Recipient Us Government Them Citizens A Community Approach To Public Service Open Data – Current State & Next Gen

90. 51 Open Data NxGen- Crowdsourcing Today’s examples of where tomorrow will go Open Data – Current State & Next Gen

91. 52 Open Data NxGen- Crowdsourcing Many ways to Crowdsource - don’t discount any of the opportunities …. Not everything is digital Open Data – Current State & Next Gen

92. Open Data – Current State & Next Gen 53 Open Data NxGen- MRDM v1.0 MRM v2 = Municipal Services Model NxGen = Municipal Reference Data Model Data required for services Data definitions – a standard (leverage existing work) to be used by public + private sector Semantics resolution – mapping the differences Moving it from local –global Optimizes open data search results Assists apps dev community

93. Open Data – Current State & Next Gen 54 Open Data NxGen- Enhanced Usability Visualization User interaction http://www.guardian.co.uk/politics/interactive/2010/oct/19/comprehensive-spending-review-cuts

94. Open Data NxGen- Enhanced Content & Access Municipal Public Service Provincial Federal OpenData. EARTH Academia, Non-Profits, Community Groups External Data Linkages (e.g. World Bank) OpenData.CA OpenStreetMap Community Updates Source: Municipal Open Government Framework, 2010www.slideshare.net/jkonga 55 Open Data – Current State & Next Gen

95. Open Data NxGen- Integrated Service Delivery Open Data becomes part of Integrated Service Delivery Value of the strategic asset is optimized Service Requests Service One (2.0) - The Service Coordinator Requests from MyHomePage (Facebook, Twitter, verbal) Integrated Service Delivery “Engine” Standardized Processes, Protocols and Knowledge Base Business Knowledge Database Source: From a Social to a Service Web, 2009. www.slideshare.net/jkonga Open Data – Current State & Next Gen 56 56

96. … a few Concluding Thoughts Embrace Open Government and Open Data – you’re actually already part of the way there Accelerate Open Data – all levels of government need to increase knowledge and pick up the pace of moving forward to benefit all Plan now, develop incrementally – awareness of the new environment, readiness assessment, align with priorities & allocate resources Collaborate Now - limited resources and increasing internal and external demands for efficient and effective government dictate it Build and Leverage Your Community – engage the citizens, businesses and community groups … the community wants to help Make Innovation the default – expectations are that government will become open and efficient through innovation “Just Do It” - NxGen … here we come 57 Open Data – Current State & Next Gen

97. … a final Thought 58 Get involved – you’ll enjoy it and get benefits back! Open Data NxGen is open to everyone! Open Data – Current State & Next Gen

98. It’s a long road …. enjoy the drive - the destination is worth it! 59

99. Open Data – Current State & Next Gen 60 Thank you Nanaimo

100. Thank You Jury Konga, PrincipaleGovFutures Groupjkonga@sympatico.caTwitter @jkongaSkype jury.kongaOther presentations:www.slideshare.net/jkonga