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#ConfabEU 
Barcelona, Sept. 30, 2014 
Museums Content Strategy: 
Connecting Collections to 
People 
Conxa Rodà @innova2
Museu Nacional d’Art de Catalunya 
Barcelona
The Museu Nacional d’Art de Catalunya in 4 images
MUSEUM AS A CONNECTOR 
Audiences
Museum Connection/Content Strategy 
(Digital or not) 
 make collections more accessible 
 attract new audiences 
 improve the experience of the visit 
 encourage learning and creativity 
 innovate 
 create community
MUSAC, León 
Photo: Conxa Rodà 
MUSAC, 
León
The Collection Wall, Cleveland Museum of Art
www.beyondthelabel.info/
<Miradas cruzadas> Museo Thyssen
British Museum 
A Gift for Athena, AR app 
www.slideshare.net/s.mannion/athens-augmented
iBeacons in museums
A good question to keep asking: 
Is your content fit for 
purpose? 
Let’s Get Real Conference_ 
Culture24 (UK) title
When a label tells a story, it gets 
acknowledgment
Storytelling 
Are we telling what people want to 
know?
Source: www.slideshare.net/josemariapalomares/delivering-powerful-presentations-353377955
http://www.vangoghmuseum.nl/en
#thyssen140
Beyond the #selfie 
Source: Dana Allen-Greil 
www.slideshare.net/danagr 
eil/mcn-dana-allengreil
Acknowledging users’ contributions (UGC) 
http://blog.museunacional.cat/en/museum-seen-by-instagramers/
BLOGS 
Connect 
-community 
-museums 
-staff
Social is not a one-person task! 
Images: www.jpvillani.com.ar/tag/sisifo/ http://nurianetworking.com/featured-slider/community-manager/
The museum 
old website 
2004 - 2014!!
www.museunacional.cat
The Museu Nacional online collection
Out of the box: collaborative platforms 
Wikipedia Google Art 
project 
Europeana 
Collections/ 
Content
Content & Design equilibrium 
Image source: http://helloseocopywriting.com/9/post/2014/03/content-or-design-which-comes-first.html
Wanted: clarity and consistency 
Image source: http://ywmovement.org/why-science-causes-people-to-leave-the-faith-and-how-to-fix-it/
Content findability 
Image: http://blocs.gencat.cat/blocs/AppPHP/tribunadarqueologia/files/2012/06/atapuerca.jpg
Content accumulation 
Image: http://www.btv.cat/btvnoticies/wp-content/uploads/2013/10/071013acumulacioR.jpg
• 
http://cgce.es/2009/wp-content/uploads/2010/06/puzzle.jpg 
Strategy 
must be 
INTEGRAL
web 
Open 
Content 
Social 
Media 
Online 
Collection 
e-Publishing 
Interactive 
Museography 
Mobile 
Online/onsite 
Integration 
Cooperative 
Mind/Tools 
Training 
Content Strategy Map 
for Museums 
Institutional Web Digital Projects 
e-Marketing 
© Conxa Rodà, 2012 
Education
web 
Multichannel 
Visitors’ engagement 
User-generated Content 
Open 
Content 
Content release under 
Creative Commons 
Linked Open Data 
Wikipedia 
Europeana 
Google Art Project 
Art Babble 
Art Finder 
Open peer Review 
Crowdsourcing 
Social 
Media 
Online 
Collection 
e-Publishing 
Interactive 
Museography 
Mobile 
Online/onsite 
Integration 
Digitization 
Visualisation 
Storytelling 
Social tagging 
Augmented Reality 
Multitouch tables 
Multimedia Lab 
Multimedia audioguide 
Accessibility 
3D Printing 
Visitors’ participation 
web 2.0 
Blog 
Community 
Sharing 
Co-creation 
Apps 
Mobile web 
Mobile tours,QR 
Gamification 
Geolocation 
m-commerce 
m-learning 
Wearables, iBeacons 
Cooperative 
Mind/Tools 
Training 
Content Strategy Map 
for Museums 
Digital Networking 
Wikis 
Cloud 
Working methods 
Cross-departmental collab. 
Digital proficiency 
Digital preservation 
Analytics 
Institutional Web 
------ 
Virtual tours 
Multimedia gallery 
Virtual classroom 
Online Library 
Digital Archive 
Accessibility (WAI) 
e-Press 
Sstreaming 
Podcasts 
SEO/analytics 
Digital Projects 
Net-art 
Virtual Exhibits 
Collective data mining 
e-Marketing 
Membership 
Ticketing 
Shop 
Hiring spaces 
Funding 
e-mailing 
© Conxa Rodà, 2012 
Education 
e-Learning, MOOCs 
Edu-projects 
Games 
Scholarly catalogues 
E-books 
Magazines 
Educational material 
Annual reports 
Print-on-demand
Digital as a Dimension of 
Everything 
Tate Digital Strategy 2013–15
Digital Content challenges 
 create + and +compelling content 
 integration of the museum’s own 
digital content 
 be multichannel 
 greater integration online / onsite 
 better analytics 
 resistance to change / training
#ConfabEU 
Barcelona, Sept. 30, 2014 
Thank you 
Gràcies! 
Conxa Rodà @innova2 
Museu Nacional d’Art de Catalunya 
www.museunacional.cat

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Museum content strategy _#ConfabEU

  • 1. #ConfabEU Barcelona, Sept. 30, 2014 Museums Content Strategy: Connecting Collections to People Conxa Rodà @innova2
  • 2. Museu Nacional d’Art de Catalunya Barcelona
  • 3. The Museu Nacional d’Art de Catalunya in 4 images
  • 4. MUSEUM AS A CONNECTOR Audiences
  • 5. Museum Connection/Content Strategy (Digital or not)  make collections more accessible  attract new audiences  improve the experience of the visit  encourage learning and creativity  innovate  create community
  • 6. MUSAC, León Photo: Conxa Rodà MUSAC, León
  • 7.
  • 8. The Collection Wall, Cleveland Museum of Art
  • 11. British Museum A Gift for Athena, AR app www.slideshare.net/s.mannion/athens-augmented
  • 13. A good question to keep asking: Is your content fit for purpose? Let’s Get Real Conference_ Culture24 (UK) title
  • 14. When a label tells a story, it gets acknowledgment
  • 15. Storytelling Are we telling what people want to know?
  • 19. Beyond the #selfie Source: Dana Allen-Greil www.slideshare.net/danagr eil/mcn-dana-allengreil
  • 20. Acknowledging users’ contributions (UGC) http://blog.museunacional.cat/en/museum-seen-by-instagramers/
  • 21. BLOGS Connect -community -museums -staff
  • 22. Social is not a one-person task! Images: www.jpvillani.com.ar/tag/sisifo/ http://nurianetworking.com/featured-slider/community-manager/
  • 23. The museum old website 2004 - 2014!!
  • 25. The Museu Nacional online collection
  • 26. Out of the box: collaborative platforms Wikipedia Google Art project Europeana Collections/ Content
  • 27. Content & Design equilibrium Image source: http://helloseocopywriting.com/9/post/2014/03/content-or-design-which-comes-first.html
  • 28. Wanted: clarity and consistency Image source: http://ywmovement.org/why-science-causes-people-to-leave-the-faith-and-how-to-fix-it/
  • 29. Content findability Image: http://blocs.gencat.cat/blocs/AppPHP/tribunadarqueologia/files/2012/06/atapuerca.jpg
  • 30. Content accumulation Image: http://www.btv.cat/btvnoticies/wp-content/uploads/2013/10/071013acumulacioR.jpg
  • 32. web Open Content Social Media Online Collection e-Publishing Interactive Museography Mobile Online/onsite Integration Cooperative Mind/Tools Training Content Strategy Map for Museums Institutional Web Digital Projects e-Marketing © Conxa Rodà, 2012 Education
  • 33. web Multichannel Visitors’ engagement User-generated Content Open Content Content release under Creative Commons Linked Open Data Wikipedia Europeana Google Art Project Art Babble Art Finder Open peer Review Crowdsourcing Social Media Online Collection e-Publishing Interactive Museography Mobile Online/onsite Integration Digitization Visualisation Storytelling Social tagging Augmented Reality Multitouch tables Multimedia Lab Multimedia audioguide Accessibility 3D Printing Visitors’ participation web 2.0 Blog Community Sharing Co-creation Apps Mobile web Mobile tours,QR Gamification Geolocation m-commerce m-learning Wearables, iBeacons Cooperative Mind/Tools Training Content Strategy Map for Museums Digital Networking Wikis Cloud Working methods Cross-departmental collab. Digital proficiency Digital preservation Analytics Institutional Web ------ Virtual tours Multimedia gallery Virtual classroom Online Library Digital Archive Accessibility (WAI) e-Press Sstreaming Podcasts SEO/analytics Digital Projects Net-art Virtual Exhibits Collective data mining e-Marketing Membership Ticketing Shop Hiring spaces Funding e-mailing © Conxa Rodà, 2012 Education e-Learning, MOOCs Edu-projects Games Scholarly catalogues E-books Magazines Educational material Annual reports Print-on-demand
  • 34. Digital as a Dimension of Everything Tate Digital Strategy 2013–15
  • 35. Digital Content challenges  create + and +compelling content  integration of the museum’s own digital content  be multichannel  greater integration online / onsite  better analytics  resistance to change / training
  • 36. #ConfabEU Barcelona, Sept. 30, 2014 Thank you Gràcies! Conxa Rodà @innova2 Museu Nacional d’Art de Catalunya www.museunacional.cat

Notas del editor

  1. ¿Explicamos lo que el público quiere saber? O lo que desde el saber científico del museo queremos explicar? Hya necesidad de un punto de encuentro, es decir, de una combinación de rigor científico y accesibilidad. Dar claves de interpretación Facilitar conocer los secretos del arte y del museo Pero, sabemos construir buenas estructuras narrativas, un buen storytelling? Es todo un reto para los profesionales de museos desarrollar las capacidades interpretativas. A menudo, los dept. de educación lo hacen, para el público escolar, pero para el público general? Y dentro del recorrido museográfico? Está claro que no podemos cargar las paredes de textos que no serán leídos o de cartelas demasiado extensas. Y aquí la Tecnología nos puede ayudar mucho. Pero, insisto, lo fundamental sigue siendo la capacidad de la calidad de la interpretación. Las obras nos brindan infinidad de historias para contar. Todo ello teniendo en cuenta la accesibilidad para usuarios con necesidades específicas
  2. This map is intended to help visualizing the outreach of the digital dimension as well as to become a useful tool for museums. The map addresses the public side of digital (excluded are for example, security systems, preventive conservation and restoration tools, etc.) There could probably be more interconnexions established, but we decided to keep it simple. Once seen the outreach and the complexity of the interrelations, -almost everything is intertwined,- it seems quite obvious that an integral digital strategy is needed, as well as an accurate planning, with cross-departmental cooperation. It’s for each museum to adapt it as it best suits his mission and according to its priorities and resources. What do you feel is missing? How could we improve it?