What are the advantages of a local locksmith over a national call centre locksmith? In this infographic we explain why it is better to call a local locksmith.

1. Locksmiths -
Why local is
always best
Why choose a local locksmith over a national call centre?
01 | COST OF PARTS AND LABOUR
A call centre locksmith
usually only receives 40% of
the labour cost.
A call centre locksmith
usually only receives 40% of
the part cost. Therefore
there is an incentive to
overcharge for the part.
A local locksmith earns 100%
of the labour.
A local locksmith will usually
charge a customer the RRP
for the part. There is no
incentive to overcharge.
What are customers paying for?
02 | LOCAL KNOWLEDGE
Local locksmiths on
answering your call know
exactly how long it will
take to arrive at your
location
National call centres who
answer your call will not
know the area well and will
have to estimate an arrival
time based on Google Maps
If you are locked out you need someone who will
respond fast - but only at an acceptable price
03 | REPEAT BUSINESS
A local locksmith wants you
to recommend them to
friends and family.
National call centres don't care
as they've plenty more calls to
take.
Final Thoughts......
Companies with the largest marketing budgets don't
necessarily mean better service. Most times local is best!!
http://herolocksmith.co.uk/