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Agile Innovation
Greg Willis
CTO. Product & Technology Advisor
2004 - 2015
A 2 year journey at CarsGuide…
• Establishing an Agile execution culture
• Establishing an Agile innovation culture
Greg Willis - Agile Innovation
The need for Agility
1. Agility is required to be responsive to the
speed of change
2. Agility is also a pre-requisite to building an
innovation culture in an established venture
Year 1 focus – Execution
Purpose
People
Place
Platform
Process
“Five P’s”
Scorecard - October 2013
Purpose
People
Place
Platform
Process
Negatives
• Lack of internal trust
• Loose delivery process
• Inflexible roadmaps
• Missing roles and poor morale
• Legacy platform and operations
• ‘No time’ to innovate
Positives
• Some good technical people
• Strong audience and brand
name
Purpose
Simon Sinek (TEDx)
https://www.ted.com/talks/simon_sinek_how_great_leaders_inspire_action?language=en
Purpose
People, Place,
Platform, Process
Products & Services
Purpose at CarsGuide
People
• Created small, cross functional teams (product +
technology)
• Adjusted mix of roles and skills where needed
• Accountable as a team for meeting KPI objectives
• Diversity of backgrounds
Place
• Co-location – leveraged wherever possible
• Collaboration - essential to support Agile work and
innovation
Platform
• Significant focus in year 1 at CarsGuide
• Agility requires platform to be scalable, robust
and to allow for experimentation
• Content and search platforms, analytics and
operations all needed refresh, along with a
major brand and product relaunch
Process
• Key issue in Year 1
• Adopted Lean-Agile
principles
• Deliver business value
early
• Learn with incremental
delivery
• Build in Quality
• Collaborative re-
prioritisation
Lean-Agile methods
Scrum Kanban
Retrospectives DevOps
Scorecard - October 2014
Purpose
People
Place
Platform
Process
Positives
• Internal trust improving
• Purpose clarified with brand
relaunch
• Clear Agile process + DevOps
• Significant platform progress
(CMS, search, cloud, responsive
web)
Negatives
• Some roles still new (e.g. UX)
• Some burnout in teams
• Office space still sub-optimal
• Technical debt hampering future
agility
Year 2 focus – Innovation
1. Innovation is 99% iteration to discover best
way to create value
2. Innovation is typically a team sport
Agile culture supports both of these well
Sources of Ideas
“750 Global CEOs reported that only 14% of
their innovation ideas came from traditional
R&D. Instead, 41% came from employees and
36% came from customers…”
Innovation Methods
1 day Envisioning Workshops
2 day Hackathons
An observation on Scarcity
• Scarcity fosters innovation -
look at startups
• Understand value of
constraints – time, resources,
money etc.
• If you don’t have scarcity in
the right areas - create some!
Scorecard - October 2015
Purpose
People
Place
Platform
Process
Positives
• Mutual Trust
• Customer and data driven
feeding product roadmaps
• Office space more collaborative
• Native apps launched on API
• Sustainable pace and velocity
increased
Negatives
• More to do on platform to be
fully agile (expand API + Test
Automation)
Summary
1. Agility is essential to respond to speed of
change
2. Agility requires investment in Purpose,
People, Platform, Place and Process
3. Scarcity fosters innovation – embrace (and
apply) constraints
Questions?
Greg Willis
• Email: greg@leanslate.com
• Phone: 0418 919098
• Twitter: @gwillis

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Greg Willis - Agile Innovation

  • 1. Agile Innovation Greg Willis CTO. Product & Technology Advisor
  • 3. A 2 year journey at CarsGuide… • Establishing an Agile execution culture • Establishing an Agile innovation culture
  • 5. The need for Agility 1. Agility is required to be responsive to the speed of change 2. Agility is also a pre-requisite to building an innovation culture in an established venture
  • 6. Year 1 focus – Execution Purpose People Place Platform Process “Five P’s”
  • 7. Scorecard - October 2013 Purpose People Place Platform Process Negatives • Lack of internal trust • Loose delivery process • Inflexible roadmaps • Missing roles and poor morale • Legacy platform and operations • ‘No time’ to innovate Positives • Some good technical people • Strong audience and brand name
  • 10. People • Created small, cross functional teams (product + technology) • Adjusted mix of roles and skills where needed • Accountable as a team for meeting KPI objectives • Diversity of backgrounds
  • 11. Place • Co-location – leveraged wherever possible • Collaboration - essential to support Agile work and innovation
  • 12. Platform • Significant focus in year 1 at CarsGuide • Agility requires platform to be scalable, robust and to allow for experimentation • Content and search platforms, analytics and operations all needed refresh, along with a major brand and product relaunch
  • 13. Process • Key issue in Year 1 • Adopted Lean-Agile principles • Deliver business value early • Learn with incremental delivery • Build in Quality • Collaborative re- prioritisation
  • 15. Scorecard - October 2014 Purpose People Place Platform Process Positives • Internal trust improving • Purpose clarified with brand relaunch • Clear Agile process + DevOps • Significant platform progress (CMS, search, cloud, responsive web) Negatives • Some roles still new (e.g. UX) • Some burnout in teams • Office space still sub-optimal • Technical debt hampering future agility
  • 16. Year 2 focus – Innovation 1. Innovation is 99% iteration to discover best way to create value 2. Innovation is typically a team sport Agile culture supports both of these well
  • 17. Sources of Ideas “750 Global CEOs reported that only 14% of their innovation ideas came from traditional R&D. Instead, 41% came from employees and 36% came from customers…”
  • 19. 1 day Envisioning Workshops
  • 21. An observation on Scarcity • Scarcity fosters innovation - look at startups • Understand value of constraints – time, resources, money etc. • If you don’t have scarcity in the right areas - create some!
  • 22. Scorecard - October 2015 Purpose People Place Platform Process Positives • Mutual Trust • Customer and data driven feeding product roadmaps • Office space more collaborative • Native apps launched on API • Sustainable pace and velocity increased Negatives • More to do on platform to be fully agile (expand API + Test Automation)
  • 23. Summary 1. Agility is essential to respond to speed of change 2. Agility requires investment in Purpose, People, Platform, Place and Process 3. Scarcity fosters innovation – embrace (and apply) constraints
  • 24. Questions? Greg Willis • Email: greg@leanslate.com • Phone: 0418 919098 • Twitter: @gwillis