Conference take away from SDGC14 Service Design Global Conference 2014 in Stockholm Sweden

1. 4&37*$&%4*(/(-0#-$0/'3/$
450$,)0-.48%/
剪⹡鏤鎙䎃剚䧀➃⺫ⴕ❧
!
!
!
%*/4)/

3. 騟♳錚㻌⛓
捀➊랃⡹尝溏鋅㣐枼枼植韍
時間很寶貴

4. 儘꟦鸠䏞ㄤ錚㻌⸂

11. 㥪㥪錚㻌㥪㤱⢹
時間很寶貴

12. 痧✳妄ⵌ榰Ⱙ
時間很寶貴

23. 捀➊랃⿮⸈4%($

24. “ QUALITY OF LIFE ”

26. 剤ㆭ❉稣眏䧭㽠✫崞⹛넓뀿

27. Source: SDGC14

28. Source: SDGC14

29. Source: SDGC14

30. Source: SDGC14

31. Source: SDGC14

32. Source: SDGC14

33. Source: SDGC14

34. Source: SDGC14

35. Source: SDGC14

36. Source: SDGC14

38. Source: SDGC14

39. 剤ㆭ❉⟂➃⽫韍幀ⵠ涸
LFZOPUFXPSLTIPQ

42. Kigge Mai Havid / CEO, Index: Design to improve
WE DON'T NEED
NICE CUPS OR
ORGANIC TEA BAGS
ANYMORE.
!
WE NEED RELEVANT,
COMPLEX AND
WORLD-CHANGING
SERVICE ECO-SYSTEMS

43. Nathan Shedroff
Program Chair of Design Strategy Design, CCA
!
FUNDAMENTAL
PROBLEM
IN BUSINESS IS THAT
BUSINESS TOOLS
ARE NEARLY
COMPLETELY
QUANTITATIVE.

44. Richard Newland, Customer Expertise LTD.
!
“ALWAYS REFER
BACK TO THE BRIEF.”
!
“USE LOGIC AND
COMMON SENSE.”

45. Low Cheaw Hwei /
GLOBAL HEAD OF PRODUCT AND SERVICE DESIGN
PHILIPS DESIGN, ASIA
!
SELF-SERVICE ISN'T
SERVICE!

46. Mark Levy /
GLOBAL HEAD OF EMPLOYEE EXPERIENCE WITH AIRBNB
!
GROW WHILE BEING
CAREFUL OF
OUR CULTURE,
VALUES AND
PASSION

47. Seung Chan Lim /
Author of “Realising Empathy”
!
HUMAN-CENTRED
DESIGN IS GOOD.
!
BUT
WE CAN DO BETTER.

48. Source: SDGC14

49. Source: SDGC14

50. Source: DIANE SHEN

51. Source: DIANE SHEN

52. Source: Global Service Jam

53. ♴妄♧饱ⴀ㕰ゅ

54. http://conferences.service-design-network.org/sdgc14/