Ticket Vending Machine

Redesigning the Metro Rail Ticket Vending Machine Presenter: Deepti Patil Target Audience: WMATA Authorities

What is wrong with it? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

How can you say that? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],DATA GATHERING

RESEARCH DATA ,[object Object],[object Object]

Data on Users ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Aggregating: Machine Layout Problems ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Main Menu Troubles ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Ticketing Structure Issues ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Payment Challenges ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

The Positives ,[object Object],[object Object],[object Object]

DATA ANALYSIS ,[object Object]

Which USERS are we targeting? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Distinct user groups divided into 2 broad categories

The new MACHINE should … ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

New Main Screen should… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Modified Ticket Structure needs: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

New Payment Considerations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Design Prototypes ,[object Object],[object Object]

EVALUATION ,[object Object],[object Object]

What to Evaluate and why? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

When did I Evaluate? ,[object Object],[object Object]

Evaluation Procedure ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Methods ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Outcome ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Problem Screen Original Screen:

Trends ,[object Object],[object Object],[object Object],[object Object]

Limitations ,[object Object],[object Object],[object Object],[object Object]

Future Updates ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Miscellaneous Changes ,[object Object],[object Object],[object Object],[object Object]

What next? ,[object Object],[object Object],[object Object],[object Object],[object Object]

Resources ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

References: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Ticket Vending Machine

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