Webinar presented by Informatica Cloud and Frank Crystal focused on the benefits of Salesforce CRM and cloud integration with on-premise AMS systems. For more information, please visit www.informaticacloud.com.
Tampa BSides - Chef's Tour of Microsoft Security Adoption Framework (SAF)
Run Your Insurance Agency in the Cloud
1. Best Practices: Run Your Insurance Agency in the Cloud Darren Cunningham, Informatica Cloud Marketing Jarrod Buckley, Informatica Cloud Alliances Vincent Culhane, Senior Managing Director, Frank Crystal & Co www.InformaticaCloud.com CLICK HERE TO VIEW THE RECORDING
9. Primary Cloud Integration Use Cases: Load Data Synchronize Data Replicate Data Cleanse Data Your Company
10. 1000+ Salesforce.com customers rely on Informatica to integrate Salesforce CRM and Force.com with enterprise applications, databases and files.
11. Informatica Cloud www.informaticacloud.com True SaaS Integration Kendall Collins, CMO “ Informatica’s focus on customer success and innovative technology has earned them the top spot for data integration on the AppExchange . ”
12. Informatica Cloud “ After evaluating 3 systems over 3 months (we wanted to evaluate a fourth but one vendor couldn't or wouldn't set up trial) Informatica Cloud was by far the easiest to use . From the time I started the trial to loading my first set of data into my sandbox was a total of about 2 hours.” “ Easy to use with great UI features greatly simplified our ability to integrate Salesforce data into our in-house applications. Cut the development time to get data in and out of Salesforce in half.” “ By far, Informatica's on-demand service provides the easiest, fastest and most flexible way to integrate any kind of data with Salesforce.” “ Deceptively simple UI design with a great work-flow approach to ETL setup. I can't think of anything I'd change in the workflows or UI....designers did a great job of nailing the essential process in 6 steps...yet allowing full orchestration and workflows built upon tasks. It looks simple, but it has depth.” CLICK HERE TO READ MORE REVIEWS True SaaS Integration Ease of Use
Salesforce has been spending a lot of time digging into customers in the broker and agency space using their CRM platform. Traditional AMS tools focused on admin, not used for prospecting and sales up front Hard to collaborate because data scattered across systems – and often on paper Producers want to be out in the field buidling their book of business. As a result 5 of top brokerages use Salesforce globally. They now offer packaged solutions for insurance carriers and brokers.
Focus today on how cloud puts tools and info into the hands of producers Salesforce pioneered the shift from client-service to the enterprise cloud computing Their focus has always been on ease of use, taking their cues from the consumer marketplace with the goal of democratizing computing.
Why Salesforce is popular with agencies Producers can work from anywhere at any time. Focus on buidling relationships. Measure things that they hadn’t measured before – renewals, cross sell upsell, etc. And finally, they like that they can make Salesforce their own – adapt to your process, not fit your process into an enterprise app
Salesforce serves small, medium, and large sized companies Small companies benefit with access to enterprise apps and infrastructure that they might not be able to afford - Large companies benefit with the innovation, rapid scalability, and rapid deployment of people and apps in the cloud
Integration continues to be one of the biggest barriers to cloud computing success. Heading into 2010, Informatica’s Chris Boorman made the following prediction: Cloud Data Integration will eclipse both security and availability to be the defining capability that drives Cloud Computing success. Everyone is predicting that 2010 will be big for cloud computing. I agree. However, my belief is that the cloud represents a unique collaborative dilemma for the business and IT. Business users want the ease of use and perceived freedom, while IT is and HAS TO BE concerned with availability, security and data ownership. Security and availability are being resolved to the extent that we now hear of on- premise downtime more frequently than cloud downtime, while security concerns are becoming less worrysome for broad ranges of computing needs. However, the final hurdle is in remaining in control of your most important asset – your data. 2010 will be the year when data integration delivers for the cloud and provides the ease of use that business users require together with the trust and control that IT demands. http://blogs.informatica.com/perspectives/index.php/2009/12/15/2010-predictions/
So the cloud is taking off…but it’s also become the #1 driver of Data Fragmentation in the enterprise. As one of our customers said, “a SaaS application without integration is like a beautiful island that nobody can actually get to.” In fact, Forrester Research has shown that 65% of IT managers recognize integration issues as the top barriers to success.
Sample list of customers using Informatica technology to integrate Salesforce with other systems.
B2B Data Transformation Translating industry-standard files and messages like ACORD, SWIFT, EDI-X12 and EDIFACT into a consumable form is now greatly simplified by pre-packaged transformations that allow organizations to readily integrate messages received from partners, suppliers and trading networks in the cloud. Insurance – Carriers can integrate critical ACORD format information coming from back-office systems into the cloud to present a single view of the customer to agents and brokers.