This is a portion of the slides from the UCSummit 2013. Strengths and Challenges for each vendor removed (for attendees only).

1. UCSummit 2013
UCC Vendor Landscape
2013
Dave Michels Blair Pleasant

2. UCSummit 2013
Best of Breed vs. Suite?
Telephony/
Switch*
Messaging
/
Presence/
Search **
Application
& Portal
Vendors
Conference/
Collab
Mobility SPs/Hosted Other
(Partial List)
Aastra
ADTRAN
ALU
Avaya
Cisco
Digium
ININ
Mitel
NEC
Shoretel
Siemens
Toshiba
Zeacom
Zultys
IBM/Lotus
Google
Microsoft
UM:
AVST
Esna
Oracle
SAP
Salesforce
SugarCRM
Vertical apps
WebEx
(Cisco)
Interwise
Lifesize
Radvision
Polycom
Sonexis
Oracle
Vidyo
Dolby
Skype
RIM
Apple
Google
Microsoft
8x8
ShoreTel Sky
Mitel Anyware
Thinking Phone
West IP
NEC nUCaaS
AT&T
Telstra
Verizon
Alteva
Aptela
Cypress
Fonality
RingCentral
Simple Signal
Many others…
Aspect
Sonus
Acme Packet
Devices and
Headsets:
Plantronics
Jabra
Jawbone
Sennheiser
Polycom
Snom
Professional
Services/SIs
*All are in multiple categories
** Most are in multiple categories
╝

3. UCSummit 2013
Switch Vendor UC Offerings
Vendor Product Features
Aastra Clearspan
MX-One, BlueStar
Integrated Mobility,
open standards & re-use of components
ALU
Enterprise
OmniTouch UC Suite, MyIC,
OpenTouch Conversation,
OpenTouch Suite for Cloud
Dynamic enterprise
Multiple multimedia sessions
Avaya Avaya Aura, IP Office, Radvision,
Flare experience, ACE, Avaya Live
Avaya Collaborative Cloud
New mid-market push
SIP Session Management
Flare Experience
Cisco Jabber, UCM, UCM Express,
WebEx Social, CMBE 3000
Video everywhere, Collaboration focus,
Intelligence in network
Meshing on-premise & on-demand
Digium Switchvox, Switchvox Cloud,
Asterisk
Switchvox provides SMB UC in an appliance.
Asterisk is open source telephony.
Inter Intell Customer Interaction Center, IPA,
CaaS Small Center
Standards-based “All in One” platform
CaaS hosted offerings
╝

4. UCSummit 2013
Switch Vendor UC Offerings
Vendor Product Features
Mitel Mitel Application Suite, Mitel
Anywhere, MiCloud
Virtualization, enterprise cloud
Freedom Architecture
NEC Univerge 3C, UNIVERGE Cloud
Services nUCaaS
Vertical focus,
Cloud offering - hosted and hybrid
Shoretel ShoreTel Communicator, ShoreTel
Sky Cloud Offering
All in one,
"Brilliantly Simple", Mobile offerings, cloud
Siemens
Enterprise
OpenScape Business
OpenScape Enterprise & Express
"Amplify Teams"
Cloud services; Multiple PBX integrations;
Zeacom Zeacom Communication Center UC + UM + CC + Mobility; SMB focus
╝

5. UCSummit 2013
What's New
• Aastra BluStar Client
• Aastra BluStar for Conference Room
• Internet 2
• Increased Focused on ClearSpan
╝

6. UCSummit 2013
What's New
• New CEO
• Call Center solution
• New Cash: $2.1 Billion loan from Credit
Suisse and Goldman (Dec)
• OpenTouch Suite for Cloud
• New VAD relationships (ICON, Arrow,
Westcon)
╝

7. UCSummit 2013
What's New
• Radvision
• Focus on mid-market, IP Office expansion
• New cloud strategy aimed at SPs - UCaaS, CCaaS,
VaaS
• New Managed Service aimed at mid market and contact
center
• Integration of video system with UC system and Aura
• New CTO
╝

8. UCSummit 2013
What's New
• New Desktop Telepresence endpoint
• Jabber for virtual environments; and free Jabber clients
• Software-only licensing
• WebRTC demo & activity
• Telepresence and WebEx together at last
╝

9. UCSummit 2013
What's New
• Switchvox Cloud
• Very successful with its own phones
• Killed Asterisk SCF
• Coming soon: better value, more capacity, developer
tool.
╝

10. UCSummit 2013
What's New
• IBM Connections Suite
• SmartCloud portfolio
• IBM Social Business Enterprise Strategy Accelerator
╝

11. UCSummit 2013
What's New
• CaaS Small Center
• eCommerce website
• Interaction Mobilizer
╝

12. UCSummit 2013
What's New
• New robust Lync mobile clients
• Lync Room Systems (LRS) and 4 partners
• Partners: HP UCaaS service, AT&T
╝

13. UCSummit 2013
What's New
• MiCloud – private, hosted, hybrid cloud
• Agreement with Sprint
• Mitel UC360 endpoint (v2)
• VDI with softphone (VMware View)
• Vidyo partnership
• Hybrid Cloud Solutions Coming
╝

14. UCSummit 2013
What's New
• nUCaaS hosted services
• Hybrid
• Soon: Mobile-like Wi-Fi Phones
• New CEO in NEC America
╝

15. UCSummit 2013
What's New
• Cloud solution branded ShoreTel Sky
• New mobility announcement next week
• Conferencing for Apple iOS devices
• Moving up-market
╝

16. UCSummit 2013
What's New
• New Packaging: OpenScape Enterprise, Business
• AmplifyTeams Now – 6 bundles
• New Endpoints
• OpenScape Enterprise Express for mid-sized
companies – all in one solution
• Enhanced Mobile capabilities
• New marketing push
╝

17. UCSummit 2013
What's New
• Enghouse ownership – changing brand eventually
• New GUI?
• Lync Integration
• Focusing on CCTR, not UC
╝

18. UCSummit 2013
Overall Trends
• Cloud
• Video
• Mobility
• New Endpoints
• Feature Differences
Narrowing
• Simpler Bundling
• Simpler themes
• UC = voice,
presence, video, and
mobile