Pandemic Changing Us:
Changes in Trust and Cyberpolitics, among European and American countries, Presented at WAPOR 2022 Annual Conference - Dubai
By Carmen Beatriz Fernández (UNAV, Spain) and Jenifer Campos (IESA, Venezuela)
2024 03 13 AZ GOP LD4 Gen Meeting Minutes_FINAL.docx
Pandemic Changing Us
1. Pandemic Changing Us:
Changes in Trust and Cyberpolitics, among
European and American countries
Carmen Beatriz Fernández (UNAV, Spain)
Jenifer Campos (IESA, Venezuela)
2. Abstract
● The coronavirus pandemic may have had a strong impact on social trust.
● Somehow, the pandemic turned the planet into a “laboratory”;
demonstrating how, in the face of an external shock, important and
sudden changes can occur (when altering or modifying) our reliable
references.
● This research paper seeks to identify the changes in trust towards the
media that occurred between 2019 and 2021, by comparing nine countries:
four Latin American, the United States, and four European countries.
● Changes of trust in news, came together with changes in cyberpolitics´uses
and ideological polarization, for analyzed countries
3. Research Questions
RQ1: How is the use of cyberpolitics related to trust in media?
RQ2: Are there differences in trust for the USA, Latin American and
European countries, before and after the pandemia?
RQ3: How does ideological polarization affect the relationship between
cyberpolitics and trust?
4. Methodology
Using questions from DNR (Digital News Report. 2019, 2021), 3 indexes were built on a scale
of 0 to 1
1. Cyberpolitics through two dimensions: infopolitics (level of news consumption in
the media) and cyberactivism (level of participation in communication platforms).
2. Trust in News (measured by individuals' perception of trust in news in general)
3. Ideological polarization (derived from political self-positioning)
These indexes allowed a comparison, through a mean difference test between the nine
countries, before and after the pandemic, in order to weight the changes observed.
5. Year
Error Bars: 95% Confidence
LATAM
Europe
USA
Mean
intensity
of
internet
use
Intensity of internet use Mean by Country and Year
COUNTRIIES
Findings
Intensity of internet is up, but cyberpolitics is down…
As for the US the difference might be
explained because of the electoral year
Mean
Cyberpolitics
Year
Error Bars: 95% Confidence
LATAM
Europe
USA
Cyberpolitics Mean by Country and Year
COUNTRIIES
6. Findings
Mean
Cyberpolitics
Year Year Year
Error Bars: 95% Confidence
Cyberpolitics Mean by Country and Year
Countries
LATAM Europe USA
Countries
USA
Germany
Italy
Spain
Brazil
Portugal
Mexico
Chile
Agentina
Drop in
cyberpolitics is
observed for every
country (2019 vs
2021)
More marked in
the USA and Latin
America (5%*).
For Europe was
2%
7. Findings
Cyberpolitics is falling everywhere… but most in cyberactivism than infopolitics
Cyberactivism
Infopolitics
Mean
Inforpolitics
Year
Error Bars: 95% Confidence
LATAM
Europe
USA
Infopolitics Mean by Country and Year
COUNTRIIES
Mean
Cyberactivism
Year
Error Bars: 95% Confidence
LATAM
Europe
USA
Cyberactivism Mean by Country and Year
COUNTRIIES
8. Year
Countries
Europe
LATAM
Countries
USA USA
Germany
Italy
Spain
Brazil
Portugal
Mexico
Chile
Agentina
Trust in News by Country and Year
Mean
Trust
Year
Error Bars: 95% Confidence
Findings: Trust in news is falling
6 out 9 countries
dropped their
trust in news
(2019 to 2021)
More intense in
Chile and
Mexico (6%),
and Spain (3%)
US very low
levels in 2019 to
its lowest Year
Countries
Europe
LATAM
Countries
USA USA
Germany
Italy
Spain
Brazil
Portugal
Mexico
Chile
Agentina
Trust in “News” by Country and Year
I think you can trust most news most of the time
Mean
Trust
Year
Error Bars: 95% Confidence
Year Year
9. Derecha
More Trust
Less Trust
Less
Cyberpolitics
More
Cyberpolitics
OLD FASHION
TRUSTED
High Trust,
Low Cyberpolitics
SUSPICIUS 2.0
Low Trust in Media,
High Cyberpolitics
OLD FASHION
SUSPICIUS
Low Trust in Media,
Low Cyberpolitics
A categorization
TRUSTED 2.0
High Trust,
High Cyberpolitics
10. More Trust
Less Trust
Less
Cyberpolitics
More
Cyberpolitics
TRUSTED 2.0
High Trust,
High Cyberpolitics
OLD FASHION
TRUSTED
High Trust,
Low Cyberpolitics
SUSPICIUS 2.0
Low Trust,
High Cyberpolitics
OLD FASHION
SUSPICIUS
Low Trust,
Low Cyberpolitics
Country position by categories (2019)
Brasil
Argentina
USA
TRUSTED 2.0
High Trust,
High Cyberpolitics
11. Pospandemia showed for
Latin America that
ideological change benefits
leftists ideologies.
An increased ideologization
in Europa, both left and
right.
The US showed a
decreased ideologization,
both left and right, moved
to the center (Median
Voter)
Findings: ideological polarization
12. Similar behavior between
different ideologies for Italy,
Portugal, Brasil.
Middle distance for Spain,
Mexico, Chile, Argentina
Long distance between
levels of trust and
cyberpolitics for leftist and
righties in the USA and
Germany
Findings: Ideology matters…
There is not uniformity intra countries
Cyberpolitics
Trust
in
News
Left
Right
13. Moving toward
OLD FASHION
zone is a common
pattern (with or
without trust in
media)
Hypothesis: Burn
out?
Findings: Trust, cyberpolitics, and polarization
Left
Right
Trust
in
News
Cyberpolitics
14. Conclusions and practical implications
1. Between 2019 and 2021 there was a significative recession in the use of cyberpolitics,
for analyzed countries.
2. A drop in trust in news, also was noticed for selected countries. 6 out 9 countries
dropped their trust in news (2019 to 2021)
3. These changes occurred together with changes in ideological polarization, observing an
increase in leftist self-positioning for Latin Americans, an increase of ideological
polarization (both left and right) for Europeans, and a centrification of the American
voters.
4. A categorization of countries, based in their levels of trust in news, and intensity of
cyberpolitics was made: Confident 2.0, Confident Old Fashion, Distrustful Old Fashion
and Suspicius or Distrustful 2.0.
5. There are countries with strong internal differences in their levels of trust in media,
depending on ideology (i.e. Germany and USA). It implies a risky situation, since trust in
media is needed to effectively implement public policies on health
Digital News Report (2019, 2021)
Argentina, Brazil, Chile, Mexico, Germany, Spain, Italy, Portugal, and USA (around 2000 surveys for each country).
Digital News Report (DNR) is a study conducted by the Reuters Institute for the study of Journalism at the University of Oxford. The Communication School of the University of Navarra has preferential access to the data that the YouGov pollster collects for the Reuters Institute.
Every year, YouGov carries out a worldwide macro-survey for 38 countries and their news consumption habits.
Cyberpolitics index, a statistically significant drop can be seen in the three groups of countries, being greater in Latin America and the United States than in Europe. For Latin America, it goes from an index of 0.49 to 0.44, while in the United States the drop in the index is from 0.46 to 0.41; and for Europe from 0.46 to 0.44
Cyberpolitics was studied as the average between the Infopolitics and Cyberactivism indices. From Infopolitics, a drop in the value of the index is observed for the year 2021 with respect to the year 2019, this being more marked in the USA (6%) and Latin America (4%) (countries of the new world), while in Europe it is remains almost the same in both years. Now, when referring to the Cyberactivism index, a similar behavior can be seen for Latin America, with a drop of 5 percentage points, but for the USA and Europe the behavior is very similar, but they clearly have lower levels than those observed in Latin America. This is related to the intensity of internet use, which is much higher in this last group of countries.
Then, when integrating these results into the Cyberpolitics index, a statistically significant drop can be seen in the three groups of countries, this being greater in Latin America and the United States than in Europe. For Latin America, it goes from an index of 0.49 to 0.44, while in the United States the drop in the index is from 0.46 to 0.41; and for Europe from 0.46 to 0.44. In this situation, it is interesting to observe how the existing gap between LATAM and Europe observed in 2019 disappears by 2021, with both groups of countries having the same cyberpolitics index on average and therefore a similar behavior in the use of digital media. For its part, in 2019 the average behavior of the USA and Europe was similar, but for the year 2021 both groups of countries diverge, with the level of activity in the USA being much lower.
Now, if we observe the detail of the behavior of each country and the contribution that each of them has to the index of the region, regarding Latin America, it is relevant to highlight that the four countries have the same behavior, but the level of cyber politics in Brazil is 2 percentage points higher than that of Mexico, Chile and Argentina in both years. In the case of the European countries, it is Germany that presents a different behavior from that of Spain, Italy and Portugal, but in this case it is because it is lower than that of the other countries.
Regarding Infopolitics, a drop in the value of the index is observed for the year 2021 with respect to the year 2019, this being more marked in the USA (6%) and Latin America (4%) (countries of the new world), while in Europe it is remains almost the same in both years. Now, when referring to the Cyberactivism index, a similar behavior is observed for Latin America, with a drop of 6 percentage points from 23% to 17%, however for the USA (dromp 3) and Europe (drop 2) the behavior is very similar, but they clearly have lower levels than those observed in Latin America. This is related to the intensity of internet use, which is much higher in this last group of countries.
The variable called Confidence 1 is studied, which refers to “trust in most news most of the time”.
Here it is relevant to highlight the dissimilar behavior of the three groups of countries.
The countries of Europe are the ones that reach the highest levels of confidence, close to 0.55 points on average for both periods studied, with Portugal and Italy standing out as the most stable in this measurement, while in Germany confidence went from 0.56 to 0.58, and in Spain from 0.52 to 0.59. Portugal is the country in this region with the highest confidence index, standing at 0.60.
The countries of Latin America have a lower trust than those of the old continent, starting at 0.53 for the year 2019 and falling to 0.50 for 2021. Of this group, Brazil is the only country in which trust increases, passes from 0.54 to 0.56. In the other countries of the region, trust decreases after the pandemic, with Mexico and Chile being the countries that show the greatest decrease in this value (6 percentage points).
The United States is the country with the least trust, in 2019 the index is 0.44 and in 2021 it is 0.43, although these differences are only indicative, if the trend continues, in the long term we would have a highly distrustful society in the news in general, which can lead to the emergence of more radical groups.
The variable called Confidence 2 is studied, which refers to “confidence in news that I use”.
Here it is relevant to highlight the dissimilar behavior of the three groups of countries.
The countries of Europe are the ones that reach the highest levels of confidence, close to 0.55 points on average for both periods studied, with Portugal and Italy standing out as the most stable in this measurement, while in Germany confidence went from 0.56 to 0.58, and in Spain from 0.52 to 0.59. Portugal is the country in this region with the highest confidence index, standing at 0.60.
The countries of Latin America have a lower trust than those of the old continent, starting at 0.53 for the year 2019 and falling to 0.50 for 2021. Of this group, Brazil is the only country in which trust increases, passes from 0.54 to 0.56. In the other countries of the region, trust decreases after the pandemic, with Mexico and Chile being the countries that show the greatest decrease in this value (6 percentage points).
The United States is the country with the least trust, in 2019 the index is 0.44 and in 2021 it is 0.43, although these differences are only indicative, if the trend continues, in the long term we would have a highly distrustful society in the news in general, which can lead to the emergence of more radical groups.
We defined a categorization based in levels of cyberpolitics and trust in news. We defined for different groups, regarding the presence of both variables. Calling them:
Trusted 2.0
Old fashion trusted
Old fashion suspicious
Suspicius 2.0
This is the average
Ex: To the extent that the distance between level of trust between right and left in the same country increases, the proportion of non-vaccinated would also increase. In countries of the Global North (where there are no vaccine distribution problems).