Facilitating Online Groups
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The document discusses online facilitation and community building. It provides tips for facilitating online groups including starting simple, repeating key messages, providing induction and support for new users, and gently transitioning people from existing tools. The role of the facilitator is to build participation and buy-in among community members. A variety of online tools can be used to connect, communicate, and collaborate as a group.
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Facilitating Online Groups
- 1. Facilitating Online Groups Nancy White, Full Circle Associates
- 7. what is it all about? purpose
- 9. C ommunicate information http://www.flickr.com/photos/maykesplana/270819284/
- 20. http://www.flickr.com/photos/lynetter/653541864/in/set-72057594139269787/ Photo via Flickr CC www.flickr.com/photos/azlijamil01/231592469/
- 21. some require social interactions
- 22. David Wilcox
- 23. 5 Steps from Beth Kanter Step 1: Find People Step 2: Have A Conversation Step 3: Listen Step 4: Share Step 5: Collaborate http://www.bethkanter.org
- 24. c ollaborate
- 28. http://www.flickr.com/photos/b-tal/179390341 / "To receive everything, one must open one's hands and give” Taisen Deshimaru 3. Learning Together Nancy White, Full Circle Associates, cc 2007
- 30. A ccess: get online!
- 35. Technology for/and/by Community http://www.flickr.com/photos/poagao/527259919/ http://www.flickr.com/photos/poagao/494418919/
- 36. Thinking about tools
- 38. http://www.flickr.com/photos/nicmcphee/33556189/in/set-72157594373420115/ Community… Perspective
- 40. The simplest thing that could possibly work… Ward Cunningham, inventor of the wiki
- 42. addressing inherent community tensions Tools Group asynchronous discussion boards teleconference chat instant messaging member directory wiki blog telephony/ VoIP individual profile page e-mail e-mail lists scratch pad RSS “ new” indicators subscription podcast content repository presence indicator buddy list security Q&A systems RSS aggregator newsletter calendar videoconference application sharing whiteboard site index participation statistics search subgroups personalization community public page version control document management UseNet content rating scheduling polling commenting social networking tools tagging individual bookmarking shared filtering geomapping www.TechnologyForCommunities.com Etienne Wenger Nancy White John Smith micro-blogging social bookmarking mashups Individual Interacting Publishing synchronous Group asynchronous
- 45. Activities
- 46. Community profiles as patterns of togetherness Community activities oriented to … … meetings … context … community cultivation … access to expertise … projects … open-ended conversation … content publishing … individual participation … relationships © 2006 Wenger, White, and Smith
- 47. David Wilcox
- 48. … meetings … access to expertise … context … community cultivation … projects … open-ended conversation … content publishing … individual participation … relationships © 2006 Wenger, White, and Smith Community activities oriented to … Course
- 49. Learner’s Blog Learner’s Blog Learner’s Blog Learner’s Blog Learner’s Blog Learner’s Blog Learner’s Blog Learner’s Blog Learner’s Blog Learner’s Blog Learner’s Blog Learner’s Blog Central Blog External Reader External Reader RSS FEED Reader Reader Reader Reader Reader Reader Reader Reader Reader Reader Reader Reader External Reader Roster Syllabus Schedule Course
- 50. Support Community … meetings … access to expertise … context … community cultivation … projects … open-ended conversation … content publishing … individual participation … relationships © 2006 Wenger, White, and Smith Community activities oriented to …
- 51. Forums Directories Blog Blog Blog Blog Blog Blog Blog Blog Blog Blog Blog Blog Blog Blog Blog Blog Blog Blog Blog Blog Blog Blog Blog Blog Social networking tools Support Community
- 52. … meetings … access to expertise … context … community cultivation … projects … open-ended conversation … content publishing … individual participation … relationships © 2006 Wenger, White, and Smith Community activities oriented to … Edubloggers
- 53. Edubloggers Community my arise between the blogs around shared interest Edublogger #2 Edublogger #3 Edublogger #1
- 58. http://www.flickr.com/photos/dani3l3/364684710/ “ Technology stewards are people with enough experience of the workings of a community to understand its technology needs, and enough experience with technology to take leadership in addressing those needs…
- 59. Stewardship typically includes selecting and configuring technology, as well as supporting its use in the practice of the community.” Wenger, White and Smith, 2007
- 61. Online Facilitation Nancy White, Full Circle Associates, cc 2007
- 63. Nancy White, Full Circle Associates, cc 2007 Designed for a group….
- 64. Nancy White, Full Circle Associates, cc 2007 … experienced as an individual.
- 66. face to face, telephone or online induction
- 67. From: http:// oubs .open.ac. uk /e-moderating/ fivestep . htm Gilly Salmon
- 68. start from where people are … A lready established patterns
- 70. start with a simple, valuable “ask” B uy-In
- 72. In doing, we learn. George Herbert
- 73. B uddy-up
- 76. http://www.flickr.com/photos/dcleesfo/164496007/ by Dave Lee
- 78. From: 2005 Wing Lam, Alton Chua, Jeremy B. Williams and Cecelia Lee Virtual teams: Surviving or thriving? http://www.ascilite.org.au/conferences/brisbane05/blogs/proceedings/41_Lam.pdf
- 81. self- A wareness Nancy White, Full Circle Associates, cc 2007
- 82. don’t worry – there will be bumps in the road…TALK about them
- 84. Epilogue Resources Contact Nancy White nancyw at fullcirc dot com http://www.flickr.com/photos/poagao/527259905/