This presentation was used to support my lecture (and yes it was just a lot of me talking) on how we need to get back to basics...in many ways. And one of the main reasons being that the training department, with it's legacy beliefs, is no longer providing value. The slides probably won't mean much on their own. However, if they are enough to make you a little more curious then feel free to reach out. I love talking about this stuff :) @bschlenker

1. The Future of Training:
back to basics
and business value!
Brent Schlenker
Chief Learning Officer at Litmos

2. training is an event
learning is process
technology supports them both
performance improvement is the goal
What I believe…

3. we are knowledge brokers
we put PEOPLE first - TECH second
we build as we deploy
we see learning as a long-term process
we measure to evaluate success
21st Century
Corporate Training Professionals…

4. Define BUSINESS VALUE

5. Business value is an informal term that includes
all forms of value that determine the health and
well-being of the firm in the long run. Business
value expands concept of value of the firm
beyond economic value…to include other forms
of value such as
employee value,
customer value,
supplier value,
channel partner value,
alliance partner value,
managerial value,
and societal value.
Many of these forms of value are not directly
measured in monetary terms.
How?

6. 6
FAST & CHEAP WINS!

7. Define BASIC
…basic elements of training

8. The basic elements
of TRAINING…
…are NOT the same basic
elements of LEARNING.
The words
we use
matter!

9. again…Define BASIC
…basic elements of TRAINING

10. E SME
Q A

11. E SME
Q A
T

12. Classrooms?
Content = text, images, audio, video
CBT?
Content = text, images, audio, video
WBT?
Content = text, images, audio, video
eLearning?
Content = text, images, audio, video

13. text images audio video
writing painting instruments
video
film
records/tapesphotographybooks
[ broadcasting ][ mass production ]

14. digital
interactive
affordable
multimedia

15. 15
Level 1 Level 2 Level 3 Level 4 Level 5 Level 6 Level 7
Delivery Informal Organized
F2F
Classroom
Designed
F2F
Classroom
F2F
Classroom +
Inline Media
F2F Classroom
+ Offline Media
Remote
Virtual
Classroom
(F2F
Classroom +
eLearning
Description Ad hoc, SME-
led,
classroom,
f2f, logistics
handled by
SME-led,
classroom,
f2f, logistics
handled by
Training Dept.
Instructional
design
applied to
what the
SMEs are
Advanced
Classroom
with Designed
Media
elements
Offline content
to be learned
prior to, and/or
after, attending
live training
Class
delivered
globally, Live,
online -
recorded for
Complete
course
delivered in
self-paced,
online, learningInstructional
Design
None None (or
limited)
live f2f
training event
Media
elements used
during live f2f
training event
Design &
Develop some
course content
elements for
Course
delivery
(re)designed
for specific
Design &
Development
eLearning
specific
Tools IM.IO,
External
Internet
Content,
Social media
LITMOS -
LMS
LMS
Powerpoint
LMS
Media Prod.
Dev Apps
(Adobe Suite,
Articulate
Storyline)
LMS
Media Prod.
LMS
Polycom
Telecon
(IO.CH)
LMS
Media Prod.
eLearning Dev
Apps
Learning
Management
System (LMS)
Not required Attendance
Communicatio
n
Assessments
Attendance
Communicati
on
Assessments
Attendance
Communicatio
n
Delivers Media
Assessments
Attendance
Communication
Assessments
Attendance
Communicatio
n
Delivers
Experience
Delivers Media
Assessments
Attendance
Communication
Instructor SME SME SME/Trainer SME/Trainer Trainer Trainer +
Producer
None (limited
use of SMEs
may be
necessary)

16. Questions?