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Behind the Curtain: 
Real-world HR Tech 
Implementations and 
What You Need to Know 
Moderator: Bon Idziak, CEO, Applicant Insight, Inc. 
Panelists: Ray Schreyer, Global Recruitment Technology & 
Enablement Manager, IBM Corporation 
Mike Seidle, Founder, Work Here 
Val Tsvetkov, VP of Implementation Services, IQ Navigator 
Ingolf Teetz, CTO, Milch & Zucker
Ray Schreyer 
HR Technology Conference 
Las Vegas, NV 2014
Thesis: 
Majority of Issues “Baked in The 
Cake” before contract signed 
Key Themes: 
 HR not understanding the 
technology ecosystem 
 Not understanding the tech 
industry’s future direction 
 Responding to Industry Hype 
 Price vs. Cost Pressures 
 HiPPO
Need to Understand Tech Ecosystem
Understand Future Direction
Respond to Industry Hype
Price Pressures
HiPPO 
Highest Paid Persons Opinion
Before Signing Contract: 
 Build the best diverse team of individuals: 
 HR & Tech 
 Experience in corporate & industry 
 Ecosystem knowledge 
 Must be Respected by Line 
 Respect gives latitude to invest & choose 
solutions 
 Respect lessens hype-cycle fire-drills 
 Rely of Industry colleagues for advice & counsel 
 For Vendors: Trust, but verify… i.e. research, 
research, research 
 Frontstage 
 Backstage 
 Stay abreast of industry developments & 
emerging market trends 
 Know when to jump vs. wait on a new tech. 
solution….
Mike SeidleWork Here 
Geomarketing powered mobile recruiting. 
mike@workhere.in 
Board of Directors, HR Open Standards Consortium 
workhere.in
Building HR Solutions 
Two Challenges in the past year: 
workhere.in 
How do you get 50 governments to agree on how to do 
anything? 
How do you bring a new hr tech product to market in 
90 days or less?
50 Governments 
● Worked for DirectEmployers. We ran the National 
Labor Exchange. 
● 2013: New regulations require employers to prove they 
delivered jobs to State Workforce agencies. 
● Needed a way to get receipts from all 50 US Workforce 
Agencies. 
● Difficulty: 50 governments and 28 different systems. 
● We had 60 days to go live. 
workhere.in
New Product 
● Building for web & mobile. 
● Need way to store position openings and candidate 
profiles. 
● Compatibility critical to product success. 
● Need to have MVP quickly to secure funding. 
● Goal: 90 days. 
workhere.in
Solution: Standards 
Instead of reinventing the wheel, I went with a 
standard one. 
In both cases, the entire project was completed inside 
what would normally be the “requirements 
gathering” phase. 
In business, Done > Wishful Thinking 
workhere.in
Human Resource 
Informatio 
System 
(or Front Office System) 
Vendor 
Management 
Talent 
Management * 
Compensation/ AP 
On/Off Boarding 
Doc/Asset/ID 
Management 
Employee 
Performance 
Management 
Healthcare 
Management/ 
Benefit 
s 
Enrollment 
Applicant Tracking 
Payroll 
Time Management 
Background 
Screening (CRA) 
Assessments 
Employment 
Eligibility I-9 
Screening 
Staffing 
Assessments 
Recruiting, 
Search Document, 
User Account 
Benefits, 
Savings Plans, 
Stock Plans 
HR Payroll 
Master 
Time Card 
Indicative Data, 
HR Master, 
Org Chart. 
User Account 
External HRIS 
Time Card 
Drug/Alcohol 
* Talent Management Systems include 
Succession Planning, Competency, 
Learning and Performance Management. 
Property of HR Open Standards 
Employee 
Performance 
Management 
Screening 
Researchers 
(Providers) 
Screening 
Benefits Providers 
Job Boards 
Recruiting 
Benefits 
Enrollment 
Screening Vendor 
Shift Scheduling/ 
Absence 
Management 
On Boarding 
OnBoarding 
OnBoarding 
Assessments 
Drug/Alcohol 
Industry 
Testing 
www.hropenstandards.org
50 Governments 
● HR-XML 3.2 Recruiting 
● Government LOVES XML 
● No arguments about what to call fields 
● No meetings about “taxonomies” 
● Had many states online in 60 days 
● Bonus: Often didn’t require developers 
workhere.in
Starting Up Quickly 
● HROS Lightweight JSON Standard 
● Works with web 
● Reduced database design from weeks… 
… to about 10 minutes. 
● Prototype was up in days. 
● Much more robust solution than we would have had. 
● We’re in business :) 
● Bonus: compatibility 
workhere.in
HR Tech Implementations 
IQNavigator’s Journey From Custom To Standard Integrations 
Val Tsvetkov 
October, 2014
About IQNavigator 
• IQNavigator is the leading independent technology provider of Vendor Management System (VMS) 
software for Global 2000 companies. IQNavigator’s products enable enterprises to intelligently 
manage and optimize complex services procurement and contingent workforce programs. 
• Since 1999, IQNavigator’s products have been delivering procurement visibility and predictability, 
helping corporate leaders around the globe increase profitability, mitigate risk and compete more 
effectively. 
Standard Contingent Workflow 
Supplier Company IQNavigator 
Buyer Company 
3. Worker 
On Boarding 
7. Buyer 
Invoice 
1. 
Requisitions 
(Job Opp.) 
2. 
Candidates 
4. Worker 
Information 
6. Time / 
Expense 
8. Supplier 
Invoice 
5. Worker 
Updates
STANDARD Vs custom integrations 
STANDARD CUSTOM 
Lack of agreed upon standards complicates the 
process 
Expedites requirements gathering due to a 
predetermined set of standards 
Depends on development resources to write code 
for every integration 
Subject to strict development guidelines which 
makes it tough to quickly react to changing business 
requirements 
Same constraints and dependencies exist 
when changes need to be made after go-live 
VS 
Cycles and resources dedicated to custom 
code maintenance 
REQUIREMENTS 
Allows for business teams to operate without 
dependencies on development 
Provides flexibility to react to changing business 
requirements 
Ongoing maintenance reaps the same 
benefits as initial rollouts 
Focus on innovative new features and frameworks 
RESOURCES 
QA & UAT 
MAINTENANCE 
RELEASES
Developer.IQN.com
milch & zucker 
THEMA: behind the curtain 
DATUM: October 2014
Ingolf Teetz (me) 
milch & zucker AG 
Education: Physicist (Justus Liebig Universität Giessen) 
Profession: CEO milch & zucker AG 
Founded milch & zucker AG 1998 
Products: BeeSite Recruiting (ATS) 
BeeSite TRM 
BeeSite JobHub (multiposting) 
BeeSite Global JobBoard 
Member of HR-OpenStandard since 2003 
Member of the board since 2006 
HR integration projects for Deutsche Telekom (t-mobile), Deutsche Bank, 
Daimler and many more ....
To deliver a better 
candidate 
experience when a 
lot of partners are 
involved. 
A “lingua franca“ of 
hr-tech is needed to 
save time and 
money when 
connecting all of the 
partners.
When connecting various 
ATS, use 
HR Open Standard as: 
- Starting point for your 
interface discussion 
- Very good 
documentation 
- Easy to validate and 
test interface 
- The XML structure to 
save time and effort 
You can use different 
protocols 
to transport the HR-XML 
files: 
- REST 
- SOAP 
- File transfer
When connecting to 
candidate Frontend 
services, HR Open 
Standards “Lightweight 
recruiting” 
web services (JSON) 
will help you to easily, 
- Connect to your CMS 
- Be integrated in 
your mobile App 
- Give you flexibility 
to integrate where 
ever it is necessary
HR Open Standards 
HR-XML SEP 3.3 makes 
job board connection 
less dramatic. 
Using different 
transportation 
layer like: 
- SOAP 
- REST 
- File transfer 
The structure of the 
job ad data is fixed. 
With the separation of 
layout and data 
(xsl/xml) you can easily 
change your brand on 
job boardsin a short 
period of time.
Thank You! 
Moderator: 
Bon Idziak, CEO, Applicant Insight, Inc., bidziak@ainsight.com 
Panelists: 
Ray Schreyer, Global Recruitment Technology & Enablement 
Manager, IBM Corporation, schreyer@us.ibm.com 
Mike Seidle, Founder, Work Here, mike@snapat.us 
Val Tsvetkov, VP of Implementation Services, IQ Navigator, 
vtsvetkov@iqnavigator.com 
Ingolf Teetz, CTO, Milch & Zucker, i.teetz@milchundzucker.de

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Real-world HR Tech Implementations and What You Need to Know

  • 1. Behind the Curtain: Real-world HR Tech Implementations and What You Need to Know Moderator: Bon Idziak, CEO, Applicant Insight, Inc. Panelists: Ray Schreyer, Global Recruitment Technology & Enablement Manager, IBM Corporation Mike Seidle, Founder, Work Here Val Tsvetkov, VP of Implementation Services, IQ Navigator Ingolf Teetz, CTO, Milch & Zucker
  • 2. Ray Schreyer HR Technology Conference Las Vegas, NV 2014
  • 3. Thesis: Majority of Issues “Baked in The Cake” before contract signed Key Themes:  HR not understanding the technology ecosystem  Not understanding the tech industry’s future direction  Responding to Industry Hype  Price vs. Cost Pressures  HiPPO
  • 4. Need to Understand Tech Ecosystem
  • 8. HiPPO Highest Paid Persons Opinion
  • 9. Before Signing Contract:  Build the best diverse team of individuals:  HR & Tech  Experience in corporate & industry  Ecosystem knowledge  Must be Respected by Line  Respect gives latitude to invest & choose solutions  Respect lessens hype-cycle fire-drills  Rely of Industry colleagues for advice & counsel  For Vendors: Trust, but verify… i.e. research, research, research  Frontstage  Backstage  Stay abreast of industry developments & emerging market trends  Know when to jump vs. wait on a new tech. solution….
  • 10. Mike SeidleWork Here Geomarketing powered mobile recruiting. mike@workhere.in Board of Directors, HR Open Standards Consortium workhere.in
  • 11. Building HR Solutions Two Challenges in the past year: workhere.in How do you get 50 governments to agree on how to do anything? How do you bring a new hr tech product to market in 90 days or less?
  • 12. 50 Governments ● Worked for DirectEmployers. We ran the National Labor Exchange. ● 2013: New regulations require employers to prove they delivered jobs to State Workforce agencies. ● Needed a way to get receipts from all 50 US Workforce Agencies. ● Difficulty: 50 governments and 28 different systems. ● We had 60 days to go live. workhere.in
  • 13. New Product ● Building for web & mobile. ● Need way to store position openings and candidate profiles. ● Compatibility critical to product success. ● Need to have MVP quickly to secure funding. ● Goal: 90 days. workhere.in
  • 14. Solution: Standards Instead of reinventing the wheel, I went with a standard one. In both cases, the entire project was completed inside what would normally be the “requirements gathering” phase. In business, Done > Wishful Thinking workhere.in
  • 15. Human Resource Informatio System (or Front Office System) Vendor Management Talent Management * Compensation/ AP On/Off Boarding Doc/Asset/ID Management Employee Performance Management Healthcare Management/ Benefit s Enrollment Applicant Tracking Payroll Time Management Background Screening (CRA) Assessments Employment Eligibility I-9 Screening Staffing Assessments Recruiting, Search Document, User Account Benefits, Savings Plans, Stock Plans HR Payroll Master Time Card Indicative Data, HR Master, Org Chart. User Account External HRIS Time Card Drug/Alcohol * Talent Management Systems include Succession Planning, Competency, Learning and Performance Management. Property of HR Open Standards Employee Performance Management Screening Researchers (Providers) Screening Benefits Providers Job Boards Recruiting Benefits Enrollment Screening Vendor Shift Scheduling/ Absence Management On Boarding OnBoarding OnBoarding Assessments Drug/Alcohol Industry Testing www.hropenstandards.org
  • 16. 50 Governments ● HR-XML 3.2 Recruiting ● Government LOVES XML ● No arguments about what to call fields ● No meetings about “taxonomies” ● Had many states online in 60 days ● Bonus: Often didn’t require developers workhere.in
  • 17. Starting Up Quickly ● HROS Lightweight JSON Standard ● Works with web ● Reduced database design from weeks… … to about 10 minutes. ● Prototype was up in days. ● Much more robust solution than we would have had. ● We’re in business :) ● Bonus: compatibility workhere.in
  • 18. HR Tech Implementations IQNavigator’s Journey From Custom To Standard Integrations Val Tsvetkov October, 2014
  • 19. About IQNavigator • IQNavigator is the leading independent technology provider of Vendor Management System (VMS) software for Global 2000 companies. IQNavigator’s products enable enterprises to intelligently manage and optimize complex services procurement and contingent workforce programs. • Since 1999, IQNavigator’s products have been delivering procurement visibility and predictability, helping corporate leaders around the globe increase profitability, mitigate risk and compete more effectively. Standard Contingent Workflow Supplier Company IQNavigator Buyer Company 3. Worker On Boarding 7. Buyer Invoice 1. Requisitions (Job Opp.) 2. Candidates 4. Worker Information 6. Time / Expense 8. Supplier Invoice 5. Worker Updates
  • 20. STANDARD Vs custom integrations STANDARD CUSTOM Lack of agreed upon standards complicates the process Expedites requirements gathering due to a predetermined set of standards Depends on development resources to write code for every integration Subject to strict development guidelines which makes it tough to quickly react to changing business requirements Same constraints and dependencies exist when changes need to be made after go-live VS Cycles and resources dedicated to custom code maintenance REQUIREMENTS Allows for business teams to operate without dependencies on development Provides flexibility to react to changing business requirements Ongoing maintenance reaps the same benefits as initial rollouts Focus on innovative new features and frameworks RESOURCES QA & UAT MAINTENANCE RELEASES
  • 22. milch & zucker THEMA: behind the curtain DATUM: October 2014
  • 23. Ingolf Teetz (me) milch & zucker AG Education: Physicist (Justus Liebig Universität Giessen) Profession: CEO milch & zucker AG Founded milch & zucker AG 1998 Products: BeeSite Recruiting (ATS) BeeSite TRM BeeSite JobHub (multiposting) BeeSite Global JobBoard Member of HR-OpenStandard since 2003 Member of the board since 2006 HR integration projects for Deutsche Telekom (t-mobile), Deutsche Bank, Daimler and many more ....
  • 24. To deliver a better candidate experience when a lot of partners are involved. A “lingua franca“ of hr-tech is needed to save time and money when connecting all of the partners.
  • 25. When connecting various ATS, use HR Open Standard as: - Starting point for your interface discussion - Very good documentation - Easy to validate and test interface - The XML structure to save time and effort You can use different protocols to transport the HR-XML files: - REST - SOAP - File transfer
  • 26. When connecting to candidate Frontend services, HR Open Standards “Lightweight recruiting” web services (JSON) will help you to easily, - Connect to your CMS - Be integrated in your mobile App - Give you flexibility to integrate where ever it is necessary
  • 27. HR Open Standards HR-XML SEP 3.3 makes job board connection less dramatic. Using different transportation layer like: - SOAP - REST - File transfer The structure of the job ad data is fixed. With the separation of layout and data (xsl/xml) you can easily change your brand on job boardsin a short period of time.
  • 28. Thank You! Moderator: Bon Idziak, CEO, Applicant Insight, Inc., bidziak@ainsight.com Panelists: Ray Schreyer, Global Recruitment Technology & Enablement Manager, IBM Corporation, schreyer@us.ibm.com Mike Seidle, Founder, Work Here, mike@snapat.us Val Tsvetkov, VP of Implementation Services, IQ Navigator, vtsvetkov@iqnavigator.com Ingolf Teetz, CTO, Milch & Zucker, i.teetz@milchundzucker.de

Notas del editor

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