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By: Aqel M. Aqel 
CISA Coordinator & Research Director 
Information System Audit and Control Association / Riyadh – Chapter 
e-Government Summit Associate Partner
e-government summit - may 2013 - Riyadh - Saudi Arabia - opening note by aqel m aqel
E-government Is A Hot Topic 
• e-government is a component of 
contemporary transformation that societies 
are experiencing as part of the intrinsic 
humanity growth.
E-transformation is About Humans 
• Human prosperity should be in our minds 
while transforming into new reforms.
E-Government initiatives are either: 
• Wasteful 
• Pointless 
• Fruitful 
Source: WPSR 2003
Today, its more serious 
• “E-government is at the core of building a 
strategic sustainable development framework 
– better processes and systems’ 
– more efficiency, 
– effectiveness, 
– inclusion and 
– sustainability” 
Source: UN e-Government Report 2012
Digital Gap 
• Digital Gap as one of the contemporary 
challenges for societies: 
– Is it an Obstacle! 
Or 
– a source of 
creative energy. 
Gap Creative tension
Organizational Learning 
• e-government should support transforming 
government agencies into “learning 
organizations”.
Care About Human Resources 
• Organization learning mandates fostering a 
working environment that support skilful 
workers adoption, motivation and retention.
Change in public sectors systems 
• Public sectors are virtual systems. 
• Changes to any existing system 
might look positive in the beginning 
while it may bounce back negatively 
after a delay. 
• Societies have to be wise and adopt 
a structured approach for change.
E-Gov & Organizational Development 
• Organizational development 
should not be waited as a 
byproduct of e-government 
transformation; it should be in the 
core of it.
Dialogue Rather than Discussion 
• “Dialogue” in Greek =“learning together”. 
• Create energy by: 
– Listening actively, 
– Asking good questions that contribute to the 
topics rather than challenging the persons 
– Self criticism versus 
Self-flagellation (punishment).
Aqel M. Aqel 
CISA Coordinator & Research Director 
Information System Audit and Control Association / Riyadh - Chapter 
e-Government Summit Associate Partner
Aqel M. Aqel 
CISA Coordinator & Research Director 
Information System Audit and Control Association / Riyadh - Chapter 
e-Government Summit Associate Partner

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e-government summit - may 2013 - Riyadh - Saudi Arabia - opening note by aqel m aqel

  • 1. By: Aqel M. Aqel CISA Coordinator & Research Director Information System Audit and Control Association / Riyadh – Chapter e-Government Summit Associate Partner
  • 3. E-government Is A Hot Topic • e-government is a component of contemporary transformation that societies are experiencing as part of the intrinsic humanity growth.
  • 4. E-transformation is About Humans • Human prosperity should be in our minds while transforming into new reforms.
  • 5. E-Government initiatives are either: • Wasteful • Pointless • Fruitful Source: WPSR 2003
  • 6. Today, its more serious • “E-government is at the core of building a strategic sustainable development framework – better processes and systems’ – more efficiency, – effectiveness, – inclusion and – sustainability” Source: UN e-Government Report 2012
  • 7. Digital Gap • Digital Gap as one of the contemporary challenges for societies: – Is it an Obstacle! Or – a source of creative energy. Gap Creative tension
  • 8. Organizational Learning • e-government should support transforming government agencies into “learning organizations”.
  • 9. Care About Human Resources • Organization learning mandates fostering a working environment that support skilful workers adoption, motivation and retention.
  • 10. Change in public sectors systems • Public sectors are virtual systems. • Changes to any existing system might look positive in the beginning while it may bounce back negatively after a delay. • Societies have to be wise and adopt a structured approach for change.
  • 11. E-Gov & Organizational Development • Organizational development should not be waited as a byproduct of e-government transformation; it should be in the core of it.
  • 12. Dialogue Rather than Discussion • “Dialogue” in Greek =“learning together”. • Create energy by: – Listening actively, – Asking good questions that contribute to the topics rather than challenging the persons – Self criticism versus Self-flagellation (punishment).
  • 13. Aqel M. Aqel CISA Coordinator & Research Director Information System Audit and Control Association / Riyadh - Chapter e-Government Summit Associate Partner
  • 14. Aqel M. Aqel CISA Coordinator & Research Director Information System Audit and Control Association / Riyadh - Chapter e-Government Summit Associate Partner