2. Zoho Analytics is a self-
service business
intelligence and data
analytics software that
enables businesses to
visually analyze their data,
create unparalleled data
visualizations, and
discover hidden insights.
4. Get your data analyzed, from over 250+ datasources. Connect to data from local
files, web URLs, cloud drives, local and cloud databases, popular business
applications, custom applications, and more.
Data Integration
5. Data Visualization
With Zoho Analytics, you can
present insightful reports to
your clients. There are a variety
of visualization components
such as charts and widgets
available to create engaging
and easy to understand
dashboards. You can also
combine multiple reports into
a single dashboard, making it
easier for your team to track
the Key Performance
Indicators.
6. You can share and collaborate on
reports and dashboards with your
colleagues. Zoho Analytics allows you
to have full control over what your
colleagues or clients can see and do
with the reports you share with them
and schedule reports and dashboards
to be emailed automatically.
Efficient Collaboration
7. You can combine data from different sources to create cross-functional reports, and
thereby get more insight into your business. For example, combine your sales (Zoho
CRM) data with your helpdesk (Zoho Desk) data to create a 'Sales vs. Tickets Raised'
report.
Cross-functional data analitics
8. You can easily embed Zoho
Analytics’ software capabilities
into other solutions, for
example CRM platforms. he
comprehensive APIs and fully
customizable design elements
enable you to tailor the portal,
dashboards, and reports as
you desire.
Can be Easily Embedded
10. Zoho CRM
Calculation of salaries and bonuses, the amount of open / closed transactions, profit
by employee / department.
11. Zoho Desk
KPI ( Top Topic , Tickets per 100 contacts, Resolution time, Response time, avg cost
per ticket, total cost, avg time spent, total time spent), AVG Revenue Received, AVG
Cost, revenue received, profit.
12. Zoho CRM
B2B Analytics (B2B Monthly vs Yearly, B2B Leads vs Won Deals, B2B Customer Retention
Rate, B2B Active Customers, B2B ARPU vs Avg MRR, B2B MRR Running by Month and Year,
B2B MRR vs Revenue, B2B Revenue Growth, B2B LTV & ELTV).
13. Zoho Books
Margin over Time, Sales vs Margin, Sales per Sales Person, Margin per Sales Person,
Conversion Rates from Estimate to Invoice by Sales Person, Invoices Count per Sales
Person, Margin per Item, P&L Report, Revenue by Customer.