As presented at Opensips Summit May 1st 2018, Amsterdam.
When designing cloud-based contact center solutions there are many challenges to overcome, and many roads to success. Most cloud-architects have encountered these problems before, and have used common solutions to remedy them. If you encounter these problems, why recreate a solution when you can use an already proven answer? Cloud Design Patterns (CDP) are solutions and design ideas for using cloud technology to solve common platform design problems.