Scrum Master facilitation techniques ensure that business communities get quick and responsive results. Also, a Scrum Master facilitates against impediments and for product owners’ requirements and support development team efforts.

1. Scrum Master Facilitation
Techniques
29 Sep. 2021
By Mohamed Zakaria

2. Presented By &
Scrum Master Facilitation techniques
XP Days xpdays.org is an initiative
for gathering people interested in
Agile, eXtreme Programming (aka:
XP), Scrum, Coding, etc.
XP is a lightweight, efficient, and low-
risk Agile Software Development
Framework intended to improve
software quality.
Agile Arena agilearena.net is an Agile
Consulting and Training company. specialized in
agile adoption and transformation for companies
and teams through:
• Designing their agile adoption programs
• Executing our programs and guiding the team
through their journey to sustainable agility .
• We also provide accredited training classes
for companies and individuals

3. This Webinar
is Held By:
Mohamed Zakaria
Scrum Master
ICAgile Certified Professional

4. Presented By &
AGENDA
• What is Facilitation means
• The three steps to facilitate Scum events
• Daily Scrum
• Sprint Retrospective
• Sprint Review
Scrum Master Facilitation techniques
What we’ll be covering this webinar

5. Presented By &
What is Facilitation means
Scrum Master Facilitation techniques
DISCUSSION

6. Presented By &
Scrum Master Facilitation techniques

7. Presented By &
What is the common meeting
dysfunctions?
Scrum Master Facilitation techniques
DISCUSSION

8. Presented By &
The Problem
• Meeting exceeds the time box.
• The Late Arriver/Early Leaver.
• Managers interrupt the meeting.
• Attendances are not well prepared.
• Deep, Out of scope discussions.
• Not focusing on meeting Goals.
• Attendances are not paying attention to each others.
• Fear of Conflict.
• Someone dominating the discussion.
• Avoidance of accountability.
Scrum Master Facilitation techniques

9. Presented By &
Facilitation process steps
Scrum Master Facilitation techniques
Preparing Conduct Close
Close
opening
Plan
• Deterimin the goal
• Who shoul attend?
• Interview sponser
• Setting the Agenda
Design
• study disfunctional
behavior
• Design the process
• Explore
• Evaluate
• Decide
Document
• Make result concreat
• Share result with all
atttendance
Evaluate
• Learn from experience
• Adapt future activities

10. Presented By &
Scrum Master Facilitation techniques
Daily
Scrum

11. Presented By &
Scrum Master Facilitation techniques
Daily Scrum
• Write down the daily scrum rules and post it in meeting place
• Daily stand up starts at the same time each day, regardless who is late or absent.
• Late team members pay 10$ to the team immediately after they arrived.
• Absent team members must join via phone, zoom or report to other team mate.
• Only one person talks at a time, no interruption, use talking stick.
• Only share information that valuable for other team members.
• Deep discussions done in person after the daily scrum.
• No phones.
• No one leave until the end of daily scrum.
• 15 minutes time box.
Prepare

12. Presented By &
Scrum Master Facilitation techniques
Daily Scrum
• Decide with the team if they want product owner to attend.
• Coach attendance the team agreement, active agreement.
• With the team, set proper time, location according to the team.
• If WFH, create a zoom room or Reserve any physical requirements.
• If WFH send the room link to the team members.
Prepare

13. Presented By &
Scrum Master Facilitation techniques
Daily Scrum
• Opening
• Brief reminder of the meeting rules
• Set an alarm if possible and make it visible to everyone.
• Explore
• Walk though each task on the task board and ask:
• Who is working on this?
• Is there any risk on sprint goal?
• Is there any blockers?
Conduct

14. Presented By &
Scrum Master Facilitation techniques
Daily Scrum
• Evaluate
• If there is a blocker:
• how can we overcome it?.
• Who will work on it?.
• If there is any risk on sprint goal, Discuss with the product owner the possibilities.
• Decide
• The team decides how to overcome the blockers and who will be working on it
• any additional or deep discussion will be held after the Daily Scrum.
• Add unfinished topics to parking lot.
Conduct

15. Presented By &
Scrum Master Facilitation techniques
Daily Scrum
• Document
• Write down all blockers and accountabilities.
• Share it with all attendance.
• Evaluate
• Track Daily scrum time and make a chart of time performance.
• Investigate the team feeling for the meeting and adapt.
Close

16. Presented By &
Scrum Master Facilitation techniques
Sprint Retrospective

17. Presented By &
Scrum Master Facilitation techniques
Sprint Retrospective
• Analyze team atmosphere and do one to one talks
• Decide who should/n’t attend, product owner, managers...
• Coach attendance the team agreement, active agreement, how to deliver proper feedback
• Set proper time, location according to the team mode
• Reserve meeting room or any physical requirements
• Send invitations
Prepare

18. Presented By &
Scrum Master Facilitation techniques
Sprint Retrospective
• Opening
• Summaries last sprint.
• Review last Retro actions.
• Brief reminder of the meeting rules.
• Aske everyone to write down their hopes and fears.
• Explore, actions not people ,answer in notes
• What goes well?.
• What were the challenges?.
• How we can improve?.
Conduct

19. Presented By &
Scrum Master Facilitation techniques
Sprint Retrospective
• Evaluate
• Discuss answers within smaller groups.
• Create a group list.
• Expose the list to everyone.
• Urgent, important grid
• Decide
• for each topic:
• Idea storming, Fist of five.
• Controlled discussion.
• The team Decide who will be accountable for this action.
Conduct

20. Presented By &
Scrum Master Facilitation techniques
Sprint Retrospective
• Document
• Write down all actions and accountabilities
• Share it with all attendance.
• Evaluate
• Ask everyone to share if we met their hops and overtake their fears.
• What we can do to improve it
Close

21. Presented By &
Scrum Master Facilitation techniques
Sprint Review

22. Presented By &
Scrum Master Facilitation techniques
Sprint Review
• Discuss with the PO who should attend.
• Discuss with the scrum team who, how will the working software be demonstrated and
prepare any requirements
• Set proper time, location.
• Reserve meeting room and any physical requirements.
• Send invitations
Prepare

23. Presented By &
Scrum Master Facilitation techniques
Sprint Review
• Opening
• PO welcome all participants.
• If those present do not know each other, the product owner can ask them to
briefly introduce themselves
• PO review the meeting agenda
• Explore
• PO explain product backlog items that have and haven’t been completed during the sprint.
• The team demonstrates the potentially shippable product increment.
• Product Owner asks the stakeholders for feedback regarding the product that have been
delivered.
• The team explain the challenges they faced and how they overcome it.
Conduct

24. Presented By &
Scrum Master Facilitation techniques
Sprint Review
• Evaluate
• PO discuss each PBI if needed with the team.
• Product Owner presents the top of the Product Backlog to stakeholder to get feedback for the
upcoming Sprint(s)
• Decide
• PO decides what is considered done and what is not.
• PO updates product backlog.
• Calculate the team velocity.
• PO updates Release plan.
• PO decide the next sprint goal.
Conduct

25. Presented By &
Scrum Master Facilitation techniques
Sprint Review
• Celebrate with the team and stakeholders.
• Evaluate
• note dysfunctions to discuss in Sprint Retrospective
Close

26. Presented By &
www.agilearena.net
www.xpdays.org
Scrum Master Facilitation techniques

27. Presented By &
DISCUSSION
Scrum Master Facilitation techniques
OPEN DISUCSSION