What does "good" look like for product development? What does repeatable innovation look like scaled across an enterprise? ThoughtWorks Lead Consultant Natalie Hollier shares real-world experiences in applying lean product practices as a continuous process across multiple products and agile development teams. She outlines practical approaches to help companies get started and techniques to support them through their lean transformation. ​With real examples and artifacts you will learn how to manage - and thrive - in uncertainty to create awesome products. Check out more of Natalie's thought leadership here: https://www.thoughtworks.com/profiles/natalie-hollier

1. Leaner and Smarter
HOW ENTERPRISES CAN DEVELOP BETTER
DIGITAL PRODUCTS

2. WORKING SMARTER
50% of product features are NOT USED
60-80% of development effort is REWORK
200x cost to change code vs. prototypes
Failed product launches, anyone?
(1) Several research reports indicate this number is ~50%. Here’s one: http://versionone.com/assets/img/files/ChaosManifesto2013.pdf
(2) and (3) IBM Requirements management white paper (December 2009)

3. THERE MUST BE A BETTER WAY
• Learn about customer needs early and often
• Prototype, test and get real market feedback
• Pivot your product and features based on learnings

4. LEAN PRODUCT DEVELOPMENT
(LEAN UX)
Lean UX ~ Jeff Gothelf and Josh Seiden

5. LEAN UX IN PRACTICE:
SCALING AN ED-TECH STARTUP

6. AN AMBITIOUS PRODUCT VISION

7. Think big.
Start small.
Move fast.

8. When we were small ...
… we needed fast, lightweight process

9. Tight collaboration Design wall
Sketch-to-code Designer & developer pairing

10. As we grew ...
… we needed efficient supporting tools

11. Live style guide, Centralized style code Flat UI, Style tiles
Custom icon font Build pipelines, Product dashboards

12. As we became a large company ...
… we needed a new org-wide mindset

13. Portfolio roadmap viewReport on customer learnings & value
Problem workshops, MVP workshops Goal-oriented teams, Embedded UX

14. MINDSET
PROCESS
JOURNEY TO BECOMING LEAN
TOOLS

15. LEAN UX IN PRACTICE:
FORTUNE 500 ENTERPRISES

16. Traditional Enterprise

17. Cross-Functional Pods
The Connected Company ~ Dave Gray

18. How can a large enterprise
manage 50+ product teams?

19. PRACTICE COMMUNITIES/TRIBES
CROSS-TEAM ROTATIONS
CROSS-TEAM PAIRING
SUPPORTING TOOLS
MATURE SOFTWARE PRACTICES
Managing Embedded Roles
Product
Owner
Tech LeadUX
QA
Devs Devs

20. CLEAR MISSION
PRODUCT ROADMAPS
SHOWCASE DEMOS
VISUAL INFORMATION RADIATORS
LUNCH & LEARNS
CROSS-TEAM STANDUPS
API CATALOGUES
Coordinating Product Teams

21. How can a large enterprise
(with 100+ legacy applications)
deliver quickly on new business
strategies?

22. Recall: Goal Driven Teams

23. Goal Driven Business
Lean Enterprise ~ Jez Humble, Joanne Molesky and Barry O’Reilly

24. PORTFOLIO OF INVESTMENT BETS
TESTABLE PRODUCT RELEASES
STOP, PIVOT OR DOUBLE-DOWN
INCREMENTAL FUNDING
Fund Outcomes (not Outputs)
Lean Enterprise ~ Jez Humble, Joanne Molesky and Barry O’Reilly

25. Industry/Market ecosystem mapping
Assign the problem to a team
Strategic portfolio visualization
Rank & prioritize strategic bets

26. Understand user personas
User research sessionsGenerate solution hypothesis
User journey for MVP

27. CLEAR VISION AT THE TOP
ALIGNMENT ON OUTCOMES
DELEGATE DECISIONS DOWN
EMPOWERED TEAMS
LEARNING FEEDBACK LOOPS
Lean Portfolio Management
Lean Enterprise ~ Jez Humble, Joanne Molesky and Barry O’Reilly
DECOUPLE BUSINESS STRATEGY
FROM PRODUCT SOLUTIONS!

28. TRUST.
HUMILITY.
COURAGE.

29. THANK YOU.
Questions, comments, feedback?
Contact @nataliehollier