1. PROFESSIONAL EXPERIENCE:
Social Power Hour, Chicago, IL
Team Lead Brand Ambassador, May 2014-Present
• Engage with event/festival attendees (up to 80,000 attendees) to try out products/services,
including Hailo and Rogue Ale & Spirits
• Manage promotional activities, such as games, iPad email sign up and promotional offerings
• Provide product demonstrations and customer support
• Manage a team of interns and junior team members to ensure brand guidelines are met
Pharmacy Solutions, Abbott Park, IL
Pharmacy Technician, May 2015-February 2016
• Assist pharmacist with managing drug therapy orders, maintaining appropriate pharmacy
inventories and fulfilling and dispensing prescription orders
• Review pharmaceutical orders placed by physicians for potential drug interactions
• Ensure prescriptions are processed in a timely and efficient manner in order to comply with
appropriate regulations and deadlines
Pharmacy Solutions, Abbott Park, IL
Insurance Analyst, December 2011-May 2015
• Analyzed patients insurance benefits for the specialty drugs Lupron and Humira
• Prepared and submitted HIPAA compliant medical records requests
• Ensure all insurance requests are processed in a timely and efficient manner in order to comply
with appropriate regulations and deadlines
Cancer Treatment Centers of America, Zion, IL
Unit Coordinator, July 2009 -December 2011
• Assisted managers with hiring, training and mentoring new hires
• Prioritized and coordinated patient consults with physicians
• Maintained accurate and up-to-date patient files
Cancer Treatment Centers of America, Zion, IL
Insurance Verifier, January 2008 -July 2009
• Maintained and updated insurance information for all patient files
• Contacted physician offices for authorization as needed
• Created and maintained an insurance verification reference manual
• Analyzed medical insurance benefits to determine the approval or denial of treatments
EDUCATION & CERTIFICATION:
Certified Pharmacy Technician, July 2015
University of Wisconsin – Parkside, 2001-2004
Westosha Central High School, Graduated 2001
Paddock Lake, Wisconsin
TECHNICAL SKILLS & RELATED COURSES:
Microsoft Office (Word, PowerPoint, Excel, Access)
Proficient in the Citrix
Recipient of the Cancer Treatment Center of America Bronze Stakeholder Award
TERESA MCDONOUGH
1220 N LaSalle Street, Apt. 5A, Chicago, IL 60610
T (262) 358-2577 teresa_mcdonough@icloud.com