The Human Side of the Web

Notas del editor

1. Personify business.
2. Once you give it you’ve got it.Gratitude and happiness as a gift. Another part of being in gratitude, is being in service.
3. This statement is actually a challenge, borrowed from Rapid Prototyping Methodology. It’s called a How Might We statement. And for building websites, we ask, How Might We Help. MadLib form seems to help. Because understanding users and clients and customers is so critical, our next component is . . .
4. In a world where we have to compress people down to their data, which is understandably efficient, I think we’ll win more if we come out of that. One way to begin doing that is to understand the way we think about ourselves.
5. Western culture obsessed with creation.
6. An example of putting these ways of analyzing people into a person. Because when we’re looking at people like this . . .
7. it’s easy to forget that a human lives there.
8. When people think of their business resources they think of time, money and talent. But I think Care is your number one resource. How many of you sell websites? How many damns are you willing to give a day? These are priceless. Invaluable. When I was younger, I read a book a that changed my life and changed the way I think about business. Talks about selling service. And I’d agree. If you are in business today, you are a service business whether you like it or not.