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INVESTMENT PERSPECTIVE OF HUMAN RESOURCE MANAGEMENT
SOURCES OF EMPLOYEES VALUE

1. TECHNICAL KNOWLEDGE

MARKET

CUSTOMER

PROCESS

ENVIRONMENT

2. ABILITY TO LEARN AND GROW

OPENNESS TO IDEA

ACQUISITION OF KNOWLEDGE AND SKILL

3. DECISION MAKING CAPABILITIES

4. MOTIVATION

5. COMMITMENT

6. TEAMWORK

INTERPERSONAL SKILLS

LEADERSHIP ABILITY



HR VALUE CHAIN

EMPLOYEES OUTCOME: ATTITUDES, BEHAVIOR

ORGANIZATIONAL OUTCOME: QUALITY, PRODUCTIVITY

FINANCAIL OUTCOMES: EXPENSES, REVENUE AND PROFIT

MARKET OUTCOME: STOCK PRICE
FACTOR INFLUENCING INVESTMENT PERSPECTIVE IN HRM

1. MANAGEMENT VALUE

SENIOR MANAGEMENT VALUES AND ACTIONS DETERMINE ORGANIZATIONAL INVESTMENT IN ASSETS.
IT IS CRITICAL TO UNDERSTAND HOW THE ORGANIZATIONAL STRATEGY MANDATES THE INVESTMENT
IN PARTICULAR ASSETS RELATIVE TO OTHERS. WHETHER MANAGEMENT VALUES IT PEOPLE IS A
CRITICAL FACTOE IN ITS WILLINGNESS TO INVEST IN THEM.

2. ATTITUDE TOWARD RISK

HIGHER RISK INVESTMENT ARE GENERALLY EXPECTED TO HAVE HIGHER RETURN, LOWER RISK OR SAFER
INVESTMENT ARE GENERALLY TO ECPECTED TO HAVE MODEST RETURN. EXAMPLE BONDS ARE
CONSIDERED AS LESS RISKY INVESTMENT THAN STOCK BUT LIMITED, FIXED RETURN. STOCK ARE HIGH
RETURN.

3. NATURE OF EMPLOYEES SKILL

SOME ORGANIZATION REQUIRE THEIR EMPLOYEES TO DEVELOP WITH VERY SPECIALIZED SKILLS THAT
MIGHT NOT BE AVALIABLE IN ANOTHER ORGANIZATION. EXAMPLE IF THE EMPLOYEES HAVE
INFORMATION ON HOW TO CONTROL HR FUNCTION, THE SKILLS MAY NOT BE TRANSFER TO ANOTHER
EMPLOYEES. BUT IF THE EMPLOYEES USE POPULAR SOFWARE WHICH HAS HIGH DEMAND IN THE
MARKET, THE INVESTMENT IN EMPLOYEES BECOME RISKY.

4. UTILITARIANS

ORGANIZATION TAKE PERSPECTIVE EVALUATE INVESTMENT BY USING UTILITY ANALYSIS, ALSO KNOWN
AS COST BENEFIT ANALYSIS. THE COST OF INVESTMENT ARE WEIGHTED EITHER IT GIVE PROFIT OR
MORE COMMONLY ACHIEVE THE TARGET ONLY. ONE EXAMPLE IS THE COST OF HAVING A LARGE
APPLICANT POOL.

5. AVAILABILITY OF OUTSOURCING

IT IS THE WILLINGNESS OF THE ORGANIZATION IN INVESTING ON THE EMPLOYEE. THE RESULTS IS TO
DETERMINE EITHER IT WILL PRODUCE A SUSTAINABLE COOMPETITIVE ADVANTAGE OVER TIME. WHEN
A SPECIALIST WHO EXISTED OUTSIDE THE ORGANIZATION IT WILL CHALLENGED INTERNAL
MANAGEMENT. EXAMPLE OF ORGANIZATIONAL FUNCTION ARE CUSTOMER SERVICES, ACCOUNTING,
MANUFACTURING AND HUMAN RESOURCE MANAGEMENT FUNCTIONS.

EXAMPLES MCDONALD INVEST LITTLE IN THEIR EMPLOYEES BY PROVIDE LITTLE TRAINING, PAY LOW
SALARY, EXPECT HIGH TURNOVER BECAUSE SUPPLY OF WORKER IS EXCESSIVE RELATIVE TO DEMAND.
THEY TEND TO INVEST MUCH ON NEW PRODUCT DEVELOPMENT, PHYSICAL EXPANSION, AND
MARKETING THROUGH COMPETITVE ADVERTISING.

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Investment perspective of human resource management

  • 1. INVESTMENT PERSPECTIVE OF HUMAN RESOURCE MANAGEMENT SOURCES OF EMPLOYEES VALUE 1. TECHNICAL KNOWLEDGE MARKET CUSTOMER PROCESS ENVIRONMENT 2. ABILITY TO LEARN AND GROW OPENNESS TO IDEA ACQUISITION OF KNOWLEDGE AND SKILL 3. DECISION MAKING CAPABILITIES 4. MOTIVATION 5. COMMITMENT 6. TEAMWORK INTERPERSONAL SKILLS LEADERSHIP ABILITY HR VALUE CHAIN EMPLOYEES OUTCOME: ATTITUDES, BEHAVIOR ORGANIZATIONAL OUTCOME: QUALITY, PRODUCTIVITY FINANCAIL OUTCOMES: EXPENSES, REVENUE AND PROFIT MARKET OUTCOME: STOCK PRICE
  • 2. FACTOR INFLUENCING INVESTMENT PERSPECTIVE IN HRM 1. MANAGEMENT VALUE SENIOR MANAGEMENT VALUES AND ACTIONS DETERMINE ORGANIZATIONAL INVESTMENT IN ASSETS. IT IS CRITICAL TO UNDERSTAND HOW THE ORGANIZATIONAL STRATEGY MANDATES THE INVESTMENT IN PARTICULAR ASSETS RELATIVE TO OTHERS. WHETHER MANAGEMENT VALUES IT PEOPLE IS A CRITICAL FACTOE IN ITS WILLINGNESS TO INVEST IN THEM. 2. ATTITUDE TOWARD RISK HIGHER RISK INVESTMENT ARE GENERALLY EXPECTED TO HAVE HIGHER RETURN, LOWER RISK OR SAFER INVESTMENT ARE GENERALLY TO ECPECTED TO HAVE MODEST RETURN. EXAMPLE BONDS ARE CONSIDERED AS LESS RISKY INVESTMENT THAN STOCK BUT LIMITED, FIXED RETURN. STOCK ARE HIGH RETURN. 3. NATURE OF EMPLOYEES SKILL SOME ORGANIZATION REQUIRE THEIR EMPLOYEES TO DEVELOP WITH VERY SPECIALIZED SKILLS THAT MIGHT NOT BE AVALIABLE IN ANOTHER ORGANIZATION. EXAMPLE IF THE EMPLOYEES HAVE INFORMATION ON HOW TO CONTROL HR FUNCTION, THE SKILLS MAY NOT BE TRANSFER TO ANOTHER EMPLOYEES. BUT IF THE EMPLOYEES USE POPULAR SOFWARE WHICH HAS HIGH DEMAND IN THE MARKET, THE INVESTMENT IN EMPLOYEES BECOME RISKY. 4. UTILITARIANS ORGANIZATION TAKE PERSPECTIVE EVALUATE INVESTMENT BY USING UTILITY ANALYSIS, ALSO KNOWN AS COST BENEFIT ANALYSIS. THE COST OF INVESTMENT ARE WEIGHTED EITHER IT GIVE PROFIT OR MORE COMMONLY ACHIEVE THE TARGET ONLY. ONE EXAMPLE IS THE COST OF HAVING A LARGE APPLICANT POOL. 5. AVAILABILITY OF OUTSOURCING IT IS THE WILLINGNESS OF THE ORGANIZATION IN INVESTING ON THE EMPLOYEE. THE RESULTS IS TO DETERMINE EITHER IT WILL PRODUCE A SUSTAINABLE COOMPETITIVE ADVANTAGE OVER TIME. WHEN A SPECIALIST WHO EXISTED OUTSIDE THE ORGANIZATION IT WILL CHALLENGED INTERNAL MANAGEMENT. EXAMPLE OF ORGANIZATIONAL FUNCTION ARE CUSTOMER SERVICES, ACCOUNTING, MANUFACTURING AND HUMAN RESOURCE MANAGEMENT FUNCTIONS. EXAMPLES MCDONALD INVEST LITTLE IN THEIR EMPLOYEES BY PROVIDE LITTLE TRAINING, PAY LOW SALARY, EXPECT HIGH TURNOVER BECAUSE SUPPLY OF WORKER IS EXCESSIVE RELATIVE TO DEMAND. THEY TEND TO INVEST MUCH ON NEW PRODUCT DEVELOPMENT, PHYSICAL EXPANSION, AND MARKETING THROUGH COMPETITVE ADVERTISING.