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Jim O’Dea
President and CEO
Rx EDGE
Pharmacy Campaigns –
Growing Brands by Reaching Health-Minded Patients
2
Did You Know?
3
Beyond a Dispenser of Drugs
&
4
Beyond a Dispenser of Drugs
&
What percentage of Americans live within 5
miles of a pharmacy?
A. <70%
B. 80%
C. 90%
D. 98.6%
5
Question 1
90% of Americans live within 5 miles of a pharmacy
6
Answer 1
What percentage of Americans visit a pharmacy
in a typical week?
A. <60%
B. 60-69%
C. 70-79%
D. 80-89%
E. >90%
7
Question 2
86% of Americans visit pharmacies each week
8
Answer 2
What percentage of prescriptions are dispensed
in retail pharmacies?
A. <60%
B. 60-69%
C. 70-79%
D. 80-89%
E. >90%
9
Question 3
87% of prescriptions are dispensed in retail pharmacies
10
Answer 3
90% of Americans live within 5 miles of a
pharmacy
11
The Facts
86%, or 275 million Americans, visit pharmacies
each week
87% of prescriptions are dispensed in retail
pharmacies
BONUS: 81% of people use OTCs as their first line of
defense
Healthcare reform
12
Transforming Landscape
Projected upwards of 30 million newly insured
Primary care physician (PCP) shortages
Projected around 65,000
Aging America
10,000 Americans turn 65 daily
In terms of reach, the POC channel is second
only to TV with most Americans seeing or
hearing an ad within the last 12 months
13
Ad Spend
Spend
$2 billion on television ads
$1.4 billion on digital media
$400 million for POC advertising
Source: ZS Associates, Washington Post, emarketer
Mindset Moment™
14
A state of mind when consumers’ attention is
on their health or healthcare, and they are
receptive to information and motivated to take
action i.e. healthcare is top of mind
Jimmy still hasn’t
gotten rid of his cough, I
wonder if he has allergies?
I need some advice.
It seems like I'm always
buying heartburn medicine...
could it be something
more serious?
Maybe my chronic
joint pain is due to RA, it
does run in my family.
Because of my diabetes,
my doctor says I should keep
my feet healthy. I'll check the
Foot Care section for ideas.
Consumer Avoidance
15
=
=
CASE STUDY
ADHD
17
About Solutions at the Shelf™
Take-one inserts contained
in Solutions at the Shelf™
dispensers can convey
product/condition
information and promote
doctor communication
18
Retailer Location
4,000 Stores across during a 26 week run:
&
19
Indications
Adult Child
20
Adult Indication
Objective
Raise awareness about adult ADHD
Messaging
“Are you considering ADHD treatment?”
Booklets Inserts
Use a “symptom quiz” to drive a conversation
with the doctor
21
Child Indication
Objective
Reach a large audience of parents during the back-
to-school timeframe
Messaging
“Are you considering ADHD treatment for your
child?”
Booklet Inserts
Deliver detailed product information about a
significant point of difference vs. other drug
therapy options
22
Direct OTC Corollary Products
INDICATION STORE SECTION
Allergy Sinus
Chronic Constipation Laxative
Dry Eye Eye Care
Flu Cold/Cough
GERD Antacid
Skin Condition Skin Care
ADHD ?
23
Brand and condition demographic factors1
2
3
4
Comorbidity disease states
Large foot traffic areas of stores
Other related market data
Store Section Considerations
Vitamin Section for Adult version
24
Selected Store Sections
Analgesics Section for Child version
Store Traffic
• Audience: 182 million in a twelve-week period
• Heavily shopped OTC section
– $3 billion in dollar sales
– About 400 million in unit sales
– 46% of U.S. households buying
• 77% of people use a multivitamin
• 64% of people purchase their vitamins in retail
pharmacies such as CVS and Walgreens
25
Vitamin Rationale
Store Traffic
• Audience: 262 million in a twelve-week
period
• Heavily shopped OTC section
– $4 billion in dollar sales
– Over 700 million in unit volume
– 65% of households buying
26
Analgesic Rationale
27
Measurement Methodology
Test vs. Control
Matched Store Panels
Matched pairs are created based on
key attributes including sales patterns,
geography, customer demographics,
hours of operation, and store footprint
28
Research Design
Panel matches are refined further
based on scripting volume during the
twelve-week Base Period
1
2
29
NRx 9,697
RRx 2,620
INCREMENTAL SCRIPTS GENERATED
Script Lift Results
The Rx EDGE program:
Increased TRx’s by 12,317 scripts
Increased RRx’s by 2,620 scripts
Drove most of the increase from
NRx, 9,697 new scripts
30
Script Percent Increases
0.0%
2.0%
4.0%
6.0%
8.0%
10.0%
12.0%
14.0%
ADULT & CHILD ADULT ONLY CHILD ONLY
5.7%
3.5%
4.6%
8.8%
5.4%
7.1%
2.5%
1.6% 1.9%
TRx NRx RRx
31
ROI
Single Script ROI: $10.14
Patient Value ROI: $18.12
31
What We’ve Covered
Pharmacy innovation and evolution1
Consumer behavior = receptive2
Pharmacy program implementation and results3
33

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Rx EDGE Pharmacy Campaigns- Case Study

  • 1. Jim O’Dea President and CEO Rx EDGE Pharmacy Campaigns – Growing Brands by Reaching Health-Minded Patients
  • 3. 3 Beyond a Dispenser of Drugs &
  • 4. 4 Beyond a Dispenser of Drugs &
  • 5. What percentage of Americans live within 5 miles of a pharmacy? A. <70% B. 80% C. 90% D. 98.6% 5 Question 1
  • 6. 90% of Americans live within 5 miles of a pharmacy 6 Answer 1
  • 7. What percentage of Americans visit a pharmacy in a typical week? A. <60% B. 60-69% C. 70-79% D. 80-89% E. >90% 7 Question 2
  • 8. 86% of Americans visit pharmacies each week 8 Answer 2
  • 9. What percentage of prescriptions are dispensed in retail pharmacies? A. <60% B. 60-69% C. 70-79% D. 80-89% E. >90% 9 Question 3
  • 10. 87% of prescriptions are dispensed in retail pharmacies 10 Answer 3
  • 11. 90% of Americans live within 5 miles of a pharmacy 11 The Facts 86%, or 275 million Americans, visit pharmacies each week 87% of prescriptions are dispensed in retail pharmacies BONUS: 81% of people use OTCs as their first line of defense
  • 12. Healthcare reform 12 Transforming Landscape Projected upwards of 30 million newly insured Primary care physician (PCP) shortages Projected around 65,000 Aging America 10,000 Americans turn 65 daily
  • 13. In terms of reach, the POC channel is second only to TV with most Americans seeing or hearing an ad within the last 12 months 13 Ad Spend Spend $2 billion on television ads $1.4 billion on digital media $400 million for POC advertising Source: ZS Associates, Washington Post, emarketer
  • 14. Mindset Moment™ 14 A state of mind when consumers’ attention is on their health or healthcare, and they are receptive to information and motivated to take action i.e. healthcare is top of mind Jimmy still hasn’t gotten rid of his cough, I wonder if he has allergies? I need some advice. It seems like I'm always buying heartburn medicine... could it be something more serious? Maybe my chronic joint pain is due to RA, it does run in my family. Because of my diabetes, my doctor says I should keep my feet healthy. I'll check the Foot Care section for ideas.
  • 17. 17 About Solutions at the Shelf™ Take-one inserts contained in Solutions at the Shelf™ dispensers can convey product/condition information and promote doctor communication
  • 18. 18 Retailer Location 4,000 Stores across during a 26 week run: &
  • 20. 20 Adult Indication Objective Raise awareness about adult ADHD Messaging “Are you considering ADHD treatment?” Booklets Inserts Use a “symptom quiz” to drive a conversation with the doctor
  • 21. 21 Child Indication Objective Reach a large audience of parents during the back- to-school timeframe Messaging “Are you considering ADHD treatment for your child?” Booklet Inserts Deliver detailed product information about a significant point of difference vs. other drug therapy options
  • 22. 22 Direct OTC Corollary Products INDICATION STORE SECTION Allergy Sinus Chronic Constipation Laxative Dry Eye Eye Care Flu Cold/Cough GERD Antacid Skin Condition Skin Care ADHD ?
  • 23. 23 Brand and condition demographic factors1 2 3 4 Comorbidity disease states Large foot traffic areas of stores Other related market data Store Section Considerations
  • 24. Vitamin Section for Adult version 24 Selected Store Sections Analgesics Section for Child version
  • 25. Store Traffic • Audience: 182 million in a twelve-week period • Heavily shopped OTC section – $3 billion in dollar sales – About 400 million in unit sales – 46% of U.S. households buying • 77% of people use a multivitamin • 64% of people purchase their vitamins in retail pharmacies such as CVS and Walgreens 25 Vitamin Rationale
  • 26. Store Traffic • Audience: 262 million in a twelve-week period • Heavily shopped OTC section – $4 billion in dollar sales – Over 700 million in unit volume – 65% of households buying 26 Analgesic Rationale
  • 27. 27 Measurement Methodology Test vs. Control Matched Store Panels
  • 28. Matched pairs are created based on key attributes including sales patterns, geography, customer demographics, hours of operation, and store footprint 28 Research Design Panel matches are refined further based on scripting volume during the twelve-week Base Period 1 2
  • 29. 29 NRx 9,697 RRx 2,620 INCREMENTAL SCRIPTS GENERATED Script Lift Results The Rx EDGE program: Increased TRx’s by 12,317 scripts Increased RRx’s by 2,620 scripts Drove most of the increase from NRx, 9,697 new scripts
  • 30. 30 Script Percent Increases 0.0% 2.0% 4.0% 6.0% 8.0% 10.0% 12.0% 14.0% ADULT & CHILD ADULT ONLY CHILD ONLY 5.7% 3.5% 4.6% 8.8% 5.4% 7.1% 2.5% 1.6% 1.9% TRx NRx RRx
  • 31. 31 ROI Single Script ROI: $10.14 Patient Value ROI: $18.12
  • 32. 31 What We’ve Covered Pharmacy innovation and evolution1 Consumer behavior = receptive2 Pharmacy program implementation and results3
  • 33. 33