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Infographic: How to Holiday Without the Guilty Work Conscience

Now that the back-to-work blues are finally beginning to wear off, everyone has an eye on booking that first holiday of the year. This, combined with the occasional days off, plus maternity and paternity leave means there are always gaps in the workforce to cover no matter what time of the year it is.

And whilst those well-deserved breaks on beaches, or in the new nursery mean a great work/life balance, they do have the potential to skew your incoming calls. The baby may need holding for 30 minutes, but calls from customers certainly don’t.

It’s goods news then that with today’s communication tools, there’s no need to throw all of the toys out of the pram just yet.

When staff are on short-term leave, important calls can either be directed to available colleagues or diverted straight to voicemail.

If the break is prolonged, calls can be forwarded to colleagues and a greeting message can be recorded and sent out to key contacts. If the call is vital, you can ensure they reach you or a staff member by diverting to a mobile device.

If the pitter-patter of tiny feet, or just sand between the toes becomes all too distracting, and someone forgets to change their handling rules before leaving the office, they can still do it anywhere in the world or have an administrator do it for them, leaving no call unanswered.

Taking a break from work is vital to a well-managed office and a healthy work staff, just as long as your communications don’t go on leave too.

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Infographic: How to Holiday Without the Guilty Work Conscience

  1. 1. —- Bus ness Survival Gu'de #4 - HOLIDAYS AND LEAVE Maintain business as usual regardless of downtime VICIIIIIIIIIIA CALLS OFTEN GO ANSWERED WHEN INDIVIDUALS ARE ON LEAVE Pf _ _ ’ m I W x x l ‘O’ : X -- * Occasional days Maternity and The workforce Everyone needs off mean paternity leave can be full of gaps to take a customers are take people away during holiday we| |—deserved left waiting. from work. seasons. long break. STRATEGY: taking short-term leave STRATEGY: on a prolonged break Forward calls to . g, , ’ OD colleaguestan. dfrecord —V t agree ing oin orm ‘ ~‘ key contacts. ? Importaht Cans Otherwise — lfvital calls need to be ta ken, can be directed to callers can be _ _ , you ensure they reach you on other suitable diverted straight . . , , your mobile device. colleagues. to voicemail. THE CONTINGENCY PLAN If someone forgets to change their handling rules before setting off, they can still do it anywhere in the world or an administrator can make changes for them. Call us to see how your business communications keep working, even when your people are taking a break. 0800 098 8136 Ringcentrar‘
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Now that the back-to-work blues are finally beginning to wear off, everyone has an eye on booking that first holiday of the year. This, combined with the occasional days off, plus maternity and paternity leave means there are always gaps in the workforce to cover no matter what time of the year it is. And whilst those well-deserved breaks on beaches, or in the new nursery mean a great work/life balance, they do have the potential to skew your incoming calls. The baby may need holding for 30 minutes, but calls from customers certainly don’t. It’s goods news then that with today’s communication tools, there’s no need to throw all of the toys out of the pram just yet. When staff are on short-term leave, important calls can either be directed to available colleagues or diverted straight to voicemail. If the break is prolonged, calls can be forwarded to colleagues and a greeting message can be recorded and sent out to key contacts. If the call is vital, you can ensure they reach you or a staff member by diverting to a mobile device. If the pitter-patter of tiny feet, or just sand between the toes becomes all too distracting, and someone forgets to change their handling rules before leaving the office, they can still do it anywhere in the world or have an administrator do it for them, leaving no call unanswered. Taking a break from work is vital to a well-managed office and a healthy work staff, just as long as your communications don’t go on leave too.

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