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                         tdent Mercedes-Benz Service Professional
 May 2010   U.S. $6.00       €9.00      Volume 10   Number I




                                                    IN THIS ISSUE:

                                                    2 FORMULA        FRICTION
                                                                    Savings on fixing brakes right!

                                                    6 W H E N WELDING W O N ' T D O . . .
                                                               Maintaining the right standards

                                                    IOARTIFICIAL INTELLIGENCE


                                                      .HE r
                                                    ."HE IN f*O^NA'JT'J€)J^J AGB
                                                                                            for you




                                                                     Mercedes-Benz
T O O U R READERS:
Welcome to StarTuned, the magazine for independent service                                 Group Publisher                             Contributing Editor
technicians working on Mercedes-Benz vehicles. Your                                        Christopher M. Ayers, Jr.                   Tom Nash
                                                                                           cayers@automotivedatamedia.com              tnash@automotivedatamedia.com
Mercedes-Benz dealer sponsors StarTuned and provides the
information coming your way in each issue.                                                 Editorial Director                          MBUSA Technical Content Advisor
Mercedes-Benz wants to present the information you need to                                 Bob Freudenberger                           Donald Rotolo
know to diagnose and repair Mercedes-Benz vehicles accurately,                             bfreud@automotivedatamedia.com              Donald.Rotolo@mbusa.com
quickly and the first time; text, graphics, on-line and other
                                                                                           Contributing Editor                         MBUSA Project Manager
technical sources combine to make this possible.
                                                                                           Chip Keen                                   Andrew Webb
Feature articles, derived from approved company sources,                                   ckeen@automotivedatamedia.com               Andrew.Webb@mbusa.com
focus on being useful and interesting.
Our digest of technical information can help you solve                                     Contributing Editor                        Art Director & Circulation Mgr.
unanticipated problems quickly and expertly.                                               Kerry Jonsson                              Christopher M. Ayers III
We want StarTuned to be both helpful and informative, so                                   kjonnson@automotivedatamedia.com           ayersc3@automotivedatamedia.com
please let us know just what kinds of features and other
diagnostic services you'd like to see in it. We'll continue to
bring you selected service bulletins from Mercedes-Benz and                                                          Visit us at our website
articles covering the different systems on these vehicles.
                                                                                            w w w . M B W h o l e s a l e P a r t s . c o m to view this issue
Send your suggestions, questions or comments to us at:
StarTuned                                                                                     and all past issues of StarTuned, along with a wealth of
One Mercedes Drive                                                                                  information on Genuine Mercedes-Benz Parts.
Montvale, New Jersey 07645
Phone: 1 800 225 6262, ext. 7112
                                                                                                     To locate a Mercedes-Benz dealer near you,
e-mail: andrew.webb@mbusa.com
                                                                                                                 go to www.rnbusa.com.

StarTuned is a publication of Mercedes-Benz USA, LLC ("MBUSA"). No part of this magazine may be reproduced without the express written permission of MBUSA. Editorial
and Circulation Offices: 486 Pinecrest Rd., Springfield, PA 19064. Caution: Vehicle servicing performed by untrained persons could result in serious injury to those persons or
others. Information contained in this magazine is intended for use by trained, professional auto repair technicians ONLY. This information is provided to inform these technicians
of conditions which may occur in some vehicles or to provide information which could assist them in proper servicing of these vehicles. Properly trained technicians have the
equipment, tools, safety instructions, and know-how to perform repairs correctly and safely. If a condition is described, DO NOT assume that a topic covered in these pages
automatically applies to your vehicle or that your vehicle has that condition. StarTuned is a registered trademark of MBUSA.




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      Skoadcvay S^cUfrmewt (Zomfuzety • 1 - 8 0 0 - 9 7 6 - W A S H • w w w . b r o a d w a y e q u i p m e n t . c o m
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WeVe a// been performing brake jobs for as long as we've been
technicians.We've heard all of the typical complaints in the aftfomath:

    "The brake dust!,"
                "It's vibrating when I brake!"
                     and, finally,
                              "That squeal!"                                                   pr-
Let's look at the savings that accrue if we do it right the first ti


 •"We all perform brake jobs. Most of them go                   Above: First determine if you are dealing with the SBC
flawlessly - no complaints from the customer                    system. If you are, disable it.Then, you can start disassembly.
at all. Some do not go so well. We may have the                 These are heavy calipers, so suspend them so that there's
                                                                no stress on the brake hose, line, or lining sensor wires.
vehicle in and on a lift once or twice more to take
care of one problem or another. The time wasted                 so you can still maintain the same profit margins
in putting the vehicle on and off the lift either cuts          as you would with aftermarket "equivalents." Also,
into the profits of this job, or the next one. Take a           a brake job is more than just cutting or replacing
minute to calculate the time lost on a single brake             rotors and slapping on a set of new pads. Let's do a
job comeback. Let's say you do one brake job a                  quick review of some overlooked items.
day on average. For a five-day work week, that
comes out to about 20 brake jobs a month. If 25%
                                                                Fact of life
of them come back, and you only spend 30 minutes
 rectifying each one, that's a loss of 2.5 hours a             —It's very common for customers to complain
 month, and, more than that, you may have some                 about accumulations of dust on their beautiful
 unhappy customers.                                            alloy wheels. Unfortunately, there's no real remedy,
                                                               but explaining the truth about friction material
j
 H o w can you avoid this wasted time? You'll get              formulas will help keep your patrons happy with your
all sorts of advice on how to install wheel shields,           work. That is, brake pads are made according to a
cutting the rotors, and insulating the pads, but you           proprietary "recipe" that gives the best combination
should realize you may only be masking a problem               of stopping performance, durability, silent operation,
that can resurface in anywhere from a month to a               and avoidance of dust generation. In the case of
few months. The time invested in doing the job right           Mercedes-Benz Genuine Parts, these characteristics
once represents substantial savings for both you               are very carefully engineered and tested, even to
and your customer. What causes brake dust? What                the point of the formulas being model-specific. So,
creates a braking vibration? What makes the brakes             to make pads that won't produce dust would require
squeal like that? If you can answer these questions,           sacrifices in other, more important areas. You also
you can prevent these costly mistakes.                         might want to recommend that they apply car wax to
                                                               their wheels, which will keep the dust from sticking
 -Most often, your demanding Mercedes-Benz                     - j u s t a quick rinse with a hose will wash it off.
owners are willing to invest in better quality parts,
                                                                                              Mercedes-Benz      May 2010 3
FORMULA FRICTION

Procedures
— If there's a problem that needs to be diagnosed,
it's always best to do a road test, with the
customer if possible, to feel and isolate the
complaint. If it is a straightforward brake job,
you should start with a visual inspection. All
of the wheels should come off of the affected
axle. If the pads are to be replaced, then they
should be removed, and each pad's thickness
should be looked at. This will tell you if there are
                                                        Look at the surfaces where the pads slide in the caliper.
any sticking pads or pistons that may require
                                                        These areas need to be free of brake dust and corrosion to
special attention. Before any disassembly takes
                                                        allow the pads to slide back and forth. If the surfaces are
place, find out if the vehicle has SBC brakes.          clean, you should not need any lubricant.
This system applies the brakes when the door is
opened. If it were to be activated while the brakes
are disassembled, it could be a disaster. For
procedures on how to disable the system, refer to
www.startekinfo.com. Once you've determined
that the brake pads must be replaced, you need
to look at the brake rotors. The finish should be
perfectly smooth to properly "seat" or "bed in"
the new pads. If a rotor has grooves, it will have
to be resurfaced, or replaced.

—There are many rotor resurfacing machines
that do a good job, but what will the thickness
of the rotor be afterwards? Will it be down to the      The OEM pads provided by your Mercedes-Benz dealer
specified throw-away thickness? Even if it's not        have chamfered friction material to help avoid brake noise.
quite, the thinner rotor will naturally be more prone   The shim on the back reduces brake pad vibration, which is
to warpage and thickness variation. Also, the brake     what causes squeal.
rotor run-out will need to be measured. If the rotor
is warped, even more material will need to be
removed to straighten it. This may require multiple
cuts. Fast cuts will get you through the process in
less time, but you will need to do at least one slow
cut to create a fine surface for the new brake pads.
These multiple cuts will add to the labor time.

—A more cost-effective solution may be new
rotors. In fact, rotor replacement has become
the preferred choice, especially among first-class
shops that specialize in Mercedes-Benz. As one
service manager tells ST, "We've thrown away our
brake lathe."
                                                        While ordering brake pads and rotors, don't forget the
—Of course, in order to remove the rotor you will       brake pad wear sensors. You should replace them even if
need to unbolt and lift off the caliper. Always make    the old ones are not worn out. Be careful not to route the
                                                        wires so that they bear against any moving parts.

4   StarTuned
sure to suspend the caliper from a suspension            two years as Mercedes-Benz recommends, then you
component to keep the stress off the brake hose          do not have to open the system. Try to inform your
and lining sensor wires. Usually a securing bolt         customers that brake fluid is hydroscopic, which
holds the rotor in place. Also, you may want to order    means it absorbs moisture over time. With those
new caliper mounting bolts in case the originals are     customers whose brake linings last only a year or so
damaged during removal.                                  because of heavy use, a flush should be performed
                                                         every other brake job. Besides moisture, flushing
Before Reassembly                                        the system removes most other contaminants that
••Clean components work best. You do not want            may cause components to stick. While you're at the
brake dust and road debris interfering with pad          dealer's parts department picking up the pads and
movement. In a Mercedes-Benz brake job, you will         rotors, don't forget to order OEM brake fluid and the
be dealing with either a single- or dual-sided piston    other parts mentioned above.
caliper. With the dual-sided type, you should clean
the surfaces where the pads slide. This will prevent     Reassembly
uneven wear and unusual pedal feel. Scrub with a          ---When installing the new pads, always put the
wire brush and wash with brake cleaner. Do not use       wear sensor in the inside pad. This is usually the
compressed air as brake dust may be inhaled and          first pad to receive pressure. When bolting on either
create a health hazard. On single-piston calipers,       the caliper, or the mount to the spindle, use an
steel springs fit into the caliper mounting bracket.     approved thread locking compound and torque the
You will still need to clean these surfaces, and you     bolts to specifications. After connecting the brake
should replace the pad springs. New ones will apply      pad wear sensor, you can install the wheel. Tighten
the proper amount of tension to the pads, thus           the lug bolts to specifications with a torque wrench.
reducing the chances of brake squeal. You should         If you hammer them on with an air gun, there is
also clean and lubricate the caliper guide pins. Do      a chance you will over-tighten them and warp the
not use anti-seize compound because it accelerates       rotor. While the vehicle is on the ground, apply the
wear. Synthetic brake grease will allow the caliper to   brakes repeatedly until the pedal is firm. It is now
"float" and apply even braking pressure.                 safe to go on a road test to check your work. If the
                                                         SBC systems was disabled it will need to be enabled
  "Clean out as much dust as you can from the            before your road test.
caliper dust seals without damaging them. The goal
is to have all the components moving freely. You
can now force the pistons back into the calipers.        In Conclusion
There has always been some debate as to whether      '-Waiting for parts can slow down production. A
or not the bleeder screws should be opened while     one-step order from your Mercedes-Benz dealer
doing this. The straightforward answer is that it    will save you time and increase your profits.
depends. If the brake fluid is being replaced every  A single order of genuine original equipment
                                                     brake pads, rotors, securing bolts, retaining
                                                     springs, wear sensors, and brake fluid allows your
                                                     independent repair shop to provide OEM-level
                                                     service. Remember, a soft brake friction material
                                                     will reduce squeal, but wears relatively fast and
                                                     may create an objectionable amount of brake dust.
                                                     A hard pad lasts longer, but is more likely to make
                                                     noise and cause accelerated rotor wear. Original
                                                     equipment brake pads from your local Mercedes-
                                                     Benz dealership's parts department offer the best
Clean and/or replace all brake hardware before reassembly.
This well make the job go more smoothly, and will help
                                                     balance between the two. |
reduce the chances of binding pads and pad vibration.
                                                                                   Mercedes-Benz May 2010 5
'—Mercedes-Benz is committed to safety in more          SP         - fnUTM*         iuwaHtaa*^. .
                                                                                                                            -U-,
                                                                                                                                   •Q-
 than just its new vehicles. These examples of
                                                         ;' ..":
                                                          ,", ;,              Vehicle Body Information
 automotive perfection have always been durable,
 reliable, and beautiful, and it's your job to keep                           215


 them that way. When performing collision work, you
 have to look deeper than panel straightening and                                                        Sgjpji
 the perfect paint job. The chassis must be prepared      :                                                         WSrC
 for a possible second strike. It must perform the                            4lJ*^j8
 same way as it did the first time. You may attribute
 it to government mpg regulations requiring lighter                                                                 • N " umitt Kh
                                                                                                                    0n/m        W'i
                                                                                                                                  f
                                                                                                         m ******
 vehicles, or just to Mercedes-Benz engineering                                                          • Pc
                                                                                                           ta
                                                                                                            u
 prowess, but the bodies are getting lighter and
 stronger every model year. This is sometimes           Being a Mercedes-Benz Collision Center gets you access to
 achieved by the use of lighter materials such as       the website. This information is vital to making the proper
 aluminum and magnesium. Also, to maintain crash        repair. Here you can see the different materials used in a
 strength, several different mild and high-tensile      215 chassis.

 strength steels are employed. These are known as       can we do to properly repair these well-engineered
 "hybrid" construction vehicles.                        machines? Training information is available through
                                                        Mercedes Benz. For more information, please
-While there are advantages to this kind of
                                                        contact Mr. Mark Allen, mark.allen@mbusa.com.
construction, it does mean new work procedures
for you. These different materials cannot be welded     —The first step in any collision repair is a visit
together. You must learn how to use a new and           to the Mercedes-Benz collision repair site,
stronger method of securing panels: chemical            www.mbcollisioncenters.com. Take a look at the
bonding, which is an excellent alternative where        "Models" area to view the construction materials
welding is not possible. It also allows you to secure   of the vehicle at hand. The last thing you want to
non-structural panels in "blind spot" areas where       do is to start cutting the inner door panel of a 215
mechanical fasteners cannot reach. Mercedes-Benz        chassis only to find out it is magnesium. When
requires a combination of riveting and chemically       magnesium ignites, it gives off a high-intensity light
bonding panels to maintain chassis strength. What       that is blinding, and can lead to many dangerous

6   StarTuned
Stortekinfo's WIS program is not just for mechanical and
electrical work. It also has collision repair information
that you will need to do the job right. Here is a picture       Clean down to the metal for bonded suifaces, but do not
of where pop rivets and punch rivets should be applied          take off the corrosion-inhibiting material (primer). It is
on a 215 chassis.                                              just not necessary. Be careful about cross-contamination
                                                                between aluminum and steel particles while cleaning. Keep
                                                                both of these metals apart in the work area.
                     ;[ 
             
           1J           L
                                                               ventilation is necessary to remove the particles
                                                               from the air. If you're going to working with this
         It                                   1
                                             E H
                                              l
                                                               metal, you must avoid any cross-contamination
                                   i                           with other metals. The reaction between aluminum
                                                               dust and steel dust that occurs because they are
                                             11 EB             dissimilar metals can lead to corrosion under the
             I :
                                   11                  m       primer and paint. It is recommended that you have
                                                               two different areas and two different sets of tools
                                                               to prevent this cross-contamination. Where two
                                                               different metals are attached to each other is where
These are the structural rivets you need to attach modern
                                                               bonding/riveting shines. When welding, you may
high strength panels. They are available at your Mercedes-
                                                               deform the metal. Riveting/bonding doesn't involve
Benz dealer. Allow the parts department to help you pick
                                                               heat, so that won't happen. Corrosion protection is
out the right rivet when purchasing collision repair panels.
                                                               another benefit, if proper procedures are followed.

                                                                -•When fastening panels together with either
shop situations. Always know the composition of
                                                               welding or riveting, you must use the proper
what you are cutting into. While on the website,
                                                               fasteners. When riveting aluminum, you should
look at the area of the crash damage and determine
                                                               use aluminum rivets, and steel rivets for steel.
what metals or plastics you are going to be working
                                                               Mercedes-Benz makes extensive use of high-
with. As you browse through each material, you are
                                                               strength steels in its vehicles, and therefore
instructed as to the proper methods of attaching
                                                               requires high-strength rivets. All of these materials
them. For instance, mild steel can be MIG, MIG
                                                               are available through your Mercedes-Benz parts
brazed, spot welded, or rivet/bonded.
                                                               supplier, who can advise you when you are ordering
"-Other materials such as magnesium should                     replacement panels as to what rivets and bonding
never be worked, and are replaced as an entire                 agents are recommended. If you are using an
component. Aluminum cannot be resistance                       aftermarket supplier, you will need to ask questions
welded, but can be safely MIG brazed, MIG welded,              such as, "Are the rivets strong enough to support
and riveted/bonded. When working with aluminum,                modern high-strength steels?" and hope that you
remember that its dust can be explosive. Proper                get a straight answer. There is no point in using

                                                                                            Mercedes-Benz     May 2010 7
W H E N WELDING W O N ' T D O . .

rivets that the panels will outperform in the event of      areas that were already welded since the metal is
another accident. Obviously, when dealing with high-        weaker there. The quantity of rivets used is just
strength rivets, you may have to upgrade your rivet         as important as the quality. Chamfer each hole to
gun to make sure it will handle the additional stress.      insure the rivet will compress the panels together
                                                            freely. Size up the new panel's proper position with
-—Just as areas where resistance spot welds                 the panel it will be attached to, but do not secure it
 are made need to be clean, so do places where              just yet. Check gaps and measurements before the
 bonding is done. But if you grind the panel down           final assembly.
 to bare metal, you'll remove all of the corrosion
 inhibitor. So, don't take off too much, only what          —Now that you have done the prep work, you can
 you need to attach the panels together. You want           start the assembly procedure. Begin by applying the
 the bonding adhesive to attach to the metal, not a         bonding agent. Mercedes-Benz has kits available for
 painted surface.                                           this procedure. Squeeze half an inch to an inch of
                                                            the two-part adhesive out of the tube. Now, use the
— Drill out rivet holes according to the work               static mixer, which forces the two separate parts
procedures outlined in WIS (Workshop Information            together and mixes them evenly. This is known as
Systems). You can access WIS through a paid                 "equalizing" the mixture. This helps the adhesive
subscription to www.startekinfo.com. All                    to dry evenly with uniform strength. Apply a 10 to
collision repair procedures are included, as well           12 millimeter bead to the two panels being joined.
as mechanical and electrical repair information.            Clamp the panels in their proper positions. If you
When drilling out holes, try to stay away from              need to reposition the panel, do not lift the panel
This kit is also available at your Mercedes-Benz parts
                                                            and reapply it. This separates the bonding material
supplier. It comes with all the necessary components        and may allow for air bubbles. Instead, slide the
except the applicator gun, which is available separately.   panel into its proper position. Once it's in place,
With bonding agents, rivets, repair panels, and             remove all excess material. You may find that the
Startekinfo, you are good to go!                            adhesive is getting warm as the chemical reaction
                                                                             takes place. This is normal. After one
                                                                             hour, most bonding agents become
                                                                             workable, but they may take four
                                                                             to 24 hours to fully cure. You can
                                                                             now install the rivets. Be sure to
                                                                            fully cover them to inhibit corrosion.
                                                                             Next, work the area to prepare for
                                                                             undercoat and paint.


                                                                            Finally
                                                                            —With new vehicles come new
                                                                            techniques. You have access to all
                                                                            the important tools to help you do
                                                                            collision repairs properly, especially
                                                                            www.startekinfo.com. and
                                                                            related collision websites. Also, your
                                                                             Mercedes-Benz parts supplier is
                                                                            there to assist you in performing safe
                                                                            and profitable repairs. Now, that's
                                                                            just good business. |


8   StarTuned
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                    reducing comebacks and increasing productivity. And remember, BASF Refinish
                    coatings are already approved for use by most major OEMs in North America.
BASF                For the kind of color matches that also match your customers' expectations, call
mical Compa.                       F distributor at 1 -800-825-3000 or visit www.basfrefinish.com.
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*9F




                                               Artificial Intelligence,
                                                     ransmissionwise
                                                                         (•'•ai?te
                                                          Computer controlled systems are everywhere,
                                                          and they do add a certain level of complexity to
                                                          diagnostic procedures. On the other hand, they can
                                                          also make mechanical troubleshooting easier.


—One of the benchmarks of a well-engineered               Above: Before reading any adaptation data, the first step is
motor vehicle is its road manners. In the case of         to verify proper fluid level. If the level is too low, you cannot
an automatic transmission, the goal is smooth,            trust the readings to tell you the true condition of the
seamless shifting. This is accomplished by applying       transmission. Here is the special tool available from your
                                                          Mercedes-Benz dealer for checking fluid level.
exactly the right hydraulic pressure at exactly the
right time to the clutch assemblies. If the pressure
is too high, the shifts will be too firm and very
noticeable. If too low, the clutches will slip, causing
long, slow shifts that accelerate wear and are also
noticeable. The key is precise control of both the
pressure and timing of the shifts, which results in
a transmission that offers maximum fuel efficiency,
performance and durability, and imperceptible
shifting. Of course, aggressive drivers require firm
shifts, while more easy-going drivers want smoother       Above the valve body are speed sensors N2 and N3. They
                                                          fit into the lower part of the case and indicate the speed
shifting. So, engineers have always had to strike a
                                                          of the clutch basket tone wheel.This is how the control unit
balance between the two during the design process.
                                                          determines slippage. Make sure you do not have any speed
Sophisticated electronic control of line pressure and     sensor problems before trusting scan data.
shift points makes that less of a compromise.
                                                          is a fluid temperature sensor, pressure sensors,
Mortality                                                 and speed sensors. By comparing the speed of
                                                          the input and output shafts, the computer can
— Even the most well-built transmissions can't live
                                                          determine when the clutch assemblies engage. If
forever. Clutch assemblies wear, and the clutch
                                                          the sensors indicate slippage, more pressure can
material circulates around the hydraulic circuits.
                                                          be applied by different commands to the hydraulic
This can cause the pistons in the valve body to
                                                          solenoids. A pressure sensor monitors this change.
stick and possibly affect shift quality. As the plates
get thinner, it takes more time for the clutch to         The temperature sensor is used to manage shifting
grip, which accelerates wear. The way the vehicle         during cold and hot situations. All of this happens
 is driven will affect longevity as well. Adaptive        during normal driving.
strategies in the electronic module help to mitigate
the damage, and maintain shift quality in spite of
the inevitable wear.                                      Sensor data
                                                          —Artificial intelligence in the programming and
— How does the control unit know what to change?          the electronic transmission control unit (ETC)
Input sensors provide the necessary data. There           monitors sensor data, changes shift points, and
10   StarTuned
even compensates for wear. This information                       brake solenoids B2 and B3, as well as clutch
can be valuable when diagnosing a problem with                    solenoid K3, are engaged. In second gear, solenoid
transmission performance. The SDS scan tool will                  B3 is no longer activated, but B1 is now energized.
display this data and allow you to make a more                    Now that you are familiar with which solenoids
precise diagnosis. After selecting "Drive," select                affect which shift, you can monitor the solenoids
"Transmission" on your SDS, or equivalent. Or,                    that have an affect on the shifting problem.
you can select it directly after performing a "Quick
Test." From here, you can pull codes, look at live                Reset
data, and evaluate transmission "Adaptation Data."                   a
                                                                    With the SDS, you can reset the adaptation data
Considering the cost of transmission repair, your                 as well as view it. When viewing the data, you are
accuracy may mean the difference between a happy                  given two parameters. The first one is "Fill Time of
and an unhappy customer.                                          Brake (solenoid) B1 through B3," depending on how
a
  While monitoring adaptation data, you will notice               many gears this particular transmission has. This
that you can select to look at up-shifts or down-                 counter is measured in cycles. To assist in reading
shifts. If you are trying to diagnose a specific                  the data, the maximum and minimum readings
shifting problem, you can look at the "Assignment                 are displayed as well as the actual value for three
of hydraulic shift elements." This tells you what                 different temperature ranges. Ideally, you should
solenoids are active during a particular shift. For               see the number "0" in the actual value field. This
instance, let's say you are looking for a 1-2 shift               means the ETC does not have to compensate at all
problem. You can see that in first gear hydraulic                 for any component wear.


     Vehicle             211.022                                              Control unit ETC

     (Electronic transmission control ( 722.9 7G-Tronic )
     Control unit version
     Fault codes
     Event memory
     Actual values
     Initial startup
     Control unit adaptations
     Transmission adaptation
     Diagnosis routines
 Once you've selected the EGS control unit, you can enter the transmission adaptation tables and look at the readings.
 You have the option to look at upshifts, downshifts, and reset the tables. This should be done if transmission fluid levels
 were low, or other problems were found (speed sensor codes, for example).



    Vehicle             211.022                                               Control unit ETC

    Adaptation data
    Adaptation values of shift 1 - 2:          Lower limit      Upper limit      Actual value    Actual value   Actual value


    Fill time of brake B1 [cycles]             |-20             20             ^^5               -7             -7.5

    Brake filling pressure B1 [mbar]:          -2000            2000             -240            400            -240

    The adaptation tables show you the maximum and minimum limits for each reading.You also see readings for a cold,
    normal and hot transmission. The upper reading indicates the time it took to apply the clutch basket. The lower reading
    indicates the pressure required to make that happen.
                                                                                                Mercedes-Benz     May 2010     I I
ARTIFICIAL INTELLIGENCE

—The second line of data is "Brake Filling Pressure"        is worn out and a single repair will correct the
for each shift. This is measured in mBAR from the           problem, but a remanufactured transmission from
pressure sensors. Once again, the maximum and               Mercedes-Benz may be a more cost-effective
minimum limits are displayed along with the actual          solution in the long run because all Genuine
values for three temperature ranges. In either case,        Remanufactured Parts meet the same standards
if you see a negative number, the control unit is           for quality, reliability and value as brand new parts.
reducing pressure to correct the shift. If you see a        The term "remanufactured" means brought back
positive number, the control unit is adding pressure        to production specifications, reassembled, and
to improve shift quality. This is more common with          tested such that the expected performance can be
high mileage transmissions that have significant            defined and warranted (two years, or 24,000 miles,
wear. Resetting the adaptations allows you to bring         whichever comes first). It's an entirely different
the counters to zero as if the transmission were            level of quality than aftermarket transmissions
new. After evaluating the current data and resetting,       that may be called "rebuilt," which typically means
you can then perform an "Adaptation."                       replacement of only those components that may be
                                                            broken or unusable, without a complete disassembly
— Put the ETC in adaptation mode and go on a
                                                            and precision inspection.
road test. The computer will make changes to
the shifting patterns faster than it would if the
owner were just driving it around. Look to see how          Finally
quickly these adaptations are made. A worn or               —Mercedes-Benz transmissions are completely
malfunctioning component will cause the actual              capable of lasting 200,000 miles and beyond. Using
values to change a lot. Adaptation can be read and          smart computers along with regular maintenance
performed for both the shift solenoids and torque           increases their life, but ultimately an overhaul will be
converter lock-up performance.                              required. Take the time to read the adaptation data
— If either of these values is excessive, repair work       and explain to customers what is in their best interest.
is going to be needed. By looking at the value for          In most cases, you'll find that the typical Mercedes-
each shift, you may determine that the transmission         Benz owner will be willing to invest in the repair. |

  Resetting of adaptation data

  IMPORTANT NOTE :
  - Adaptation data should only be reset following completion of repair work.
    Resetting the adaptation data cannot be expected to improve shift quality, though there will be a change.
    To optimize shift quality, adaptation can be performed using menu item 'Performing adaptation".
  Either as a diagnostic procedure, or after the repair is complete, reset the transmission adaptation tables. Ther
  be a noticeable change in shifting. Drive the vehicle and feel if any shifts are not smooth. From here, you can
  adaptation to improve shift quality.

  Upshifts
  Warning!
  Always adapt the complained shift operation only. There is no technical reason to perform an adapation
  procedure for all shift operations.
  Before performing adaptation, it is essential to refer to the following notes :
  - Test procedure carried out as part of the road test
  - A second person is always required for this step to check the data displayed.
  - When carrying out adaptation, it is important to ensure that the specified torques are not exceeded as no
    adaptation of the transmission takes place in this case.
  If a transmission shift is not up to par, you can adapt that one shift, whether upshift or downshift. Follow the in
  on your SDS screen. During the procedure, avoid any sudden throttle movements that may block the adaptatio
12 StarTuned
FIRE                              m• #




               . . . on all eight with www.startekinfo.com.

Mercedes-Benz USA Dealer Workshop Services is the source for all the technical
information needed to support, service, and maintain Mercedes-Benz vehicles.
Mercedes-Benz workshops rely on DWS products and services for getting jobs
done quickly and more efficiently. Our products include:
  STAR Teklnfo with WIS-net (Workshop       Maintenance Manuals and Sheets
  Information System)                       STAR Service Manual Library CDs
  Electrical Troubleshooting Manuals        WIS and DAS software updates
  Installation Instructions                 Star Diagnosis System (SDS)
  Technical Bulletins                       Operator's Manuals and COMAND Manuals
  Campaigns                                 Mercedes-Benz Equipment
  Mercedes-Benz Special Tools               Inventory of technical publications


STAR Teklnfo
Dealer Workshop Services
Engineering Services, Mercedes-Benz USA, LLC.
vehicle repair manuals are still                                                                                                you can quickly find information
                             available online, but WIS allows                                                                                                on remanufactured parts, collision
                             you to access step-by-step                                                                                                      parts, repair methods, epc
                             instructions for newer vehicles.                                                                                                parts look-up and helpful links
                             Simply select the vehicle you're                                                                                                to help you professionally repair
                             working on, then the system                                                                                                     Mercedes-Benz vehicles.
                             you want to learn about, check
Sourcing Mercedes-Benz       off the type of information you
                                                                                                                                                             —www.mbcollisioncenters.com:
Repair and Parts Information would like, and WIS automatically
                                                                                                                                                             If you are in the collision repair
                             displays all related information
 he                                                                                                                                                          industry, you need information
                             found in the search.
                                                                                                                                                             on how to properly reconstruct
information                                (I)               STARTeklnfo
                                                                               5Mre.i            nam           f n * *t    MMbu                  *se;.m
                                                                                                                                                             Mercedes-Benz vehicles. This
Age
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                                                                                                                                                             information is indispensible when
                                                            4       The SCIJ servsr is axpefiancing prooltma There may be itsuat with log in
                                                                             ••••••• 1 r*oDrumming and coding
                                                                                      1
                                                                                                                                                             fixing collision damage. In an
                                       BWhat*      Hew?                      G Diagnostic Inla                          • Pre Delivery Inspection            effort to save weight and increase
-—Mercedes-Benz has always                t a i l Dai                            Launcn ODDJDTC                         B Feedback A Quality
                                          Last Mask
                                          tsituonm
                                                                                 Launcfi Manuals
                                                                             B Legacy Data
                                                                                                                            Siarctl Repoftd |
                                                                                                                             WIS Oniint Eiror Report         strength, Mercedes-Benz vehicles
 been an innovator when it             D Stor Bullailn*
                                          Recall Carpal arts
                                                                                                                             SD3 Qnlint Error Raport
                                                                                                                             3 D F t M 0 * 3 & Comtltaflts
                                            ??,-.!:•> Campaigns
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                                                                             B MB Workshop Resourca*
                                                                             D M 8 5 p * c l a l Tool*                                                       are often composed of different
 comes to engineering motor                 initailaSan Bulletins
                                                                                 Launcn 6o«oai Tool Cauicg
                                                                             E MB Equipment
                                                                                                                             WSO Pan* AutnortiaBon U J I
                                                                                                                        D Temporary P o i t l n g i
                                            DTBfU                               Launcn SBEP Catalog                     D K e y Orileilng                    materials. Magnesium, aluminum,
vehicles. Now, the company is
                                       a Star Wiring                         HVeDoe                                     • Theft-Ralavttnt P e r u Info
                                       •   Slur Intro                                                                   B p i e C l i i o t i Recognition
                                                                                                                                                             and varying high-tensile strength
                                                                             SEDAC
                                       El Operator Manual*                   B Tale ma l i t *                          QrWp

doing the same with information.
                                       B Star OlognoaU                       GwiSnnl                                         u i « i Guida
                                                                               Launcn WIS-net                                Tsch RanuiramenU

                                                                                                                                                             steels are used. It is essential to
 In an effort to support
                                                                                                                                                             know when it is safe to cut, weld,
 independent automotive service      —www.startekinfo.com/epc/:
                                                                                                                                                             and bond components together
shops, Mercedes-Benz offers an       If you would like to improve your
                                                                                                                                                             for the strongest overall repair.
extensive list of websites that      relationship with your Mercedes-
contain OEM vehicle-specific         Benz parts dealer, you can apply
technical information. Let's         for access to this OEM parts                                                                                            —www.mbclassiccenter.com:
 review the help that's at our       site. This is done through EPC                                                                                          If restoring classic Mercedes
fingertips:                          (Electronic Parts Catalog). You                                                                                         is your focus, you will be very
                                     can either select a model, or                                                                                           pleased with the complete
                                     enter a VIN # and the parts listing                                                                                     technical information and
—www.startekinfo.com: This           for the vehicle will be displayed.                                                                                      parts support provided by the
site offers the most extensive       This is the same information the                                                                                        Mercedes-Benz Classic Center
technical data on all Mercedes-      dealer uses. When placing orders                                                                                        in Irving, California. You can ask
Benz vehicles. This includes         over the phone, you and your                                                                                            questions and request information
access to wiring diagrams, repair    dealer can be reading from the                                                                                          about your vehicle, as well as
manuals and WIS (Workshop            same page. This ensures that the                                                                                        purchase restored vehicles. |
Information Systems). After          right parts get ordered the first
selecting wiring diagrams, and       time. A subscription for American
then selecting a chassis number,     vehicles is free. For international
you will be rewarded with more       access, you will have to pay a                                                                                                1AR07.07-P-1453QB        Removing/Installing the hot film mass air now sens

than just the diagrams. There is     small fee.                                                                                                               /
                                                                                                                                                              J.
                                                                                                                                                                   ENGINE
                                                                                                                                                                   ENGINE
                                                                                                                                                                   ENGINE
                                                                                                                                                                              272.920 In MODEL 203.052 /252 1752
                                                                                                                                                                             272.940 In MODEL 203.054 /254, 209.354 /454
                                                                                                                                                                             272.960 in MODEL 203.056 /25ti f750, 209.356 /456

also Star Finder, a component                                                                                                                                      ENGINE
                                                                                                                                                                   ENGINE
                                                                                                                                                                   ENGINE
                                                                                                                                                                             272.970 In MODEL 203.087 /287
                                                                                                                                                                             272.941 In MODEL 203.092 /292
                                                                                                                                                                             273 In MODEL 209

location program. Within the         - • www.mbwholesaleparts.com:                                                                                                       Air t.Iter housmg
                                                                                                                                                                         Electrical   connector


diagrams themselves there are         This website offers OEM parts                                                                                                      Right notch
                                                                                                                                                                         Lett notch
                                                                                                                                                                         Resonance intake pip>.


pages devoted to connector            and service information as well                                                                                                    Spring steel sheet
                                                                                                                                                                                      *rn


                                      as electronic archives of the very                                                                                                 '.-., duel ft
                                                                                                                                                                           •r
layout and wire-by-wire electrical
signal information. The older         magazine you're holding. Here

14   StarTuned
GENUINE MERCEDES-BENZ
 REMANUFACTURED A/C COMPRESSORS

  WHy_Bu^JG-EJNjJJJ N
         PLACE        — We replace more parts than aftermarket br;
         GINEEREO          — Designed to meet original OEM draw
         N U F A C T U R E D — Made with same OE components as factory parts.
         s E M B L E D — Completely assembled from components and hot just repaired.

              - Tested to new unit standards.


IT'S A L L I N T H E P R O C E S S
Remanufacturing Process (Genuine Mercedes-Benz!
1. Dismantle core       2. Replace key          3. Test all           4 . Replace              5. Assemble,
   and clean all           components 100%         other critical         components that         test
   components.             with new OE part.       components.            do not meet specs.      and box.




Rebuilt Process (Typical Aftermarl<
1. Identify damaged       2. Replace damaged       3. Re-assemble,
   part or parts.            part with non-OE         test and box.
                             part and clean.




                                                                             Mercedes-Benz
Compliments of R B M Of Atlanta                          770-390-0601




If these factory brake parts were any more local
you'd be living in Germany.
There is no substitute for Genuine Mercedes-Benz Brake Parts.
Why risk your reputation using non-genuine brake parts when Genuine Mercedes-Benz Brake Parts
are readily available and priced right? Your local Mercedes-Benz dealer keeps more brake parts on
hand for more Mercedes-Benz models - all offering unsurpassed quality and value. Using precision fit,
factory tested, factory warranted Mercedes-Benz brake parts solidifies your customers' confidence
and reinforces their trust in you. It means you can be sure you've got the right parts at competitive
prices. Your customers expect the best without compromise. Go straight to the source for your brake
parts. For more information, visit us at www.mbwholesaleparts.com.


                                                                               Mer
         c/frtam*
             SERVICE CENTER-

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Star tuned magazine may 2010

  • 1. ^ T A R T l IMPH tdent Mercedes-Benz Service Professional May 2010 U.S. $6.00 €9.00 Volume 10 Number I IN THIS ISSUE: 2 FORMULA FRICTION Savings on fixing brakes right! 6 W H E N WELDING W O N ' T D O . . . Maintaining the right standards IOARTIFICIAL INTELLIGENCE .HE r ."HE IN f*O^NA'JT'J€)J^J AGB for you Mercedes-Benz
  • 2. T O O U R READERS: Welcome to StarTuned, the magazine for independent service Group Publisher Contributing Editor technicians working on Mercedes-Benz vehicles. Your Christopher M. Ayers, Jr. Tom Nash cayers@automotivedatamedia.com tnash@automotivedatamedia.com Mercedes-Benz dealer sponsors StarTuned and provides the information coming your way in each issue. Editorial Director MBUSA Technical Content Advisor Mercedes-Benz wants to present the information you need to Bob Freudenberger Donald Rotolo know to diagnose and repair Mercedes-Benz vehicles accurately, bfreud@automotivedatamedia.com Donald.Rotolo@mbusa.com quickly and the first time; text, graphics, on-line and other Contributing Editor MBUSA Project Manager technical sources combine to make this possible. Chip Keen Andrew Webb Feature articles, derived from approved company sources, ckeen@automotivedatamedia.com Andrew.Webb@mbusa.com focus on being useful and interesting. Our digest of technical information can help you solve Contributing Editor Art Director & Circulation Mgr. unanticipated problems quickly and expertly. Kerry Jonsson Christopher M. Ayers III We want StarTuned to be both helpful and informative, so kjonnson@automotivedatamedia.com ayersc3@automotivedatamedia.com please let us know just what kinds of features and other diagnostic services you'd like to see in it. We'll continue to bring you selected service bulletins from Mercedes-Benz and Visit us at our website articles covering the different systems on these vehicles. w w w . M B W h o l e s a l e P a r t s . c o m to view this issue Send your suggestions, questions or comments to us at: StarTuned and all past issues of StarTuned, along with a wealth of One Mercedes Drive information on Genuine Mercedes-Benz Parts. Montvale, New Jersey 07645 Phone: 1 800 225 6262, ext. 7112 To locate a Mercedes-Benz dealer near you, e-mail: andrew.webb@mbusa.com go to www.rnbusa.com. StarTuned is a publication of Mercedes-Benz USA, LLC ("MBUSA"). No part of this magazine may be reproduced without the express written permission of MBUSA. Editorial and Circulation Offices: 486 Pinecrest Rd., Springfield, PA 19064. Caution: Vehicle servicing performed by untrained persons could result in serious injury to those persons or others. Information contained in this magazine is intended for use by trained, professional auto repair technicians ONLY. This information is provided to inform these technicians of conditions which may occur in some vehicles or to provide information which could assist them in proper servicing of these vehicles. Properly trained technicians have the equipment, tools, safety instructions, and know-how to perform repairs correctly and safely. If a condition is described, DO NOT assume that a topic covered in these pages automatically applies to your vehicle or that your vehicle has that condition. StarTuned is a registered trademark of MBUSA. Broadway Car Wash Equipment Company Some of Our Nationwide Mercedes-Benz Partners: Partners with the Autohaus Concept! New Country Motors Hartford, CT / SPACE EFFICIENT Different models to fit almost any space Scholfield Motors Wichita, KS S QUALITY WASHING Thirty years of proven history Mercedes-Benz of Smithtown • QUICKER RESULTS Saint James, NY Complete wash in 2 minutes or less W.I. Simonson Mercedes • EASY TO USE OPERATION Santa Monica, CA Simple operation increases efficiency S LASTING DURABILITY Mercedes-Benz of San Antonio Aluminum frame provides durability San Antonio, TX Skoadcvay S^cUfrmewt (Zomfuzety • 1 - 8 0 0 - 9 7 6 - W A S H • w w w . b r o a d w a y e q u i p m e n t . c o m
  • 3. rmul ri TM j | M WeVe a// been performing brake jobs for as long as we've been technicians.We've heard all of the typical complaints in the aftfomath: "The brake dust!," "It's vibrating when I brake!" and, finally, "That squeal!" pr- Let's look at the savings that accrue if we do it right the first ti •"We all perform brake jobs. Most of them go Above: First determine if you are dealing with the SBC flawlessly - no complaints from the customer system. If you are, disable it.Then, you can start disassembly. at all. Some do not go so well. We may have the These are heavy calipers, so suspend them so that there's no stress on the brake hose, line, or lining sensor wires. vehicle in and on a lift once or twice more to take care of one problem or another. The time wasted so you can still maintain the same profit margins in putting the vehicle on and off the lift either cuts as you would with aftermarket "equivalents." Also, into the profits of this job, or the next one. Take a a brake job is more than just cutting or replacing minute to calculate the time lost on a single brake rotors and slapping on a set of new pads. Let's do a job comeback. Let's say you do one brake job a quick review of some overlooked items. day on average. For a five-day work week, that comes out to about 20 brake jobs a month. If 25% Fact of life of them come back, and you only spend 30 minutes rectifying each one, that's a loss of 2.5 hours a —It's very common for customers to complain month, and, more than that, you may have some about accumulations of dust on their beautiful unhappy customers. alloy wheels. Unfortunately, there's no real remedy, but explaining the truth about friction material j H o w can you avoid this wasted time? You'll get formulas will help keep your patrons happy with your all sorts of advice on how to install wheel shields, work. That is, brake pads are made according to a cutting the rotors, and insulating the pads, but you proprietary "recipe" that gives the best combination should realize you may only be masking a problem of stopping performance, durability, silent operation, that can resurface in anywhere from a month to a and avoidance of dust generation. In the case of few months. The time invested in doing the job right Mercedes-Benz Genuine Parts, these characteristics once represents substantial savings for both you are very carefully engineered and tested, even to and your customer. What causes brake dust? What the point of the formulas being model-specific. So, creates a braking vibration? What makes the brakes to make pads that won't produce dust would require squeal like that? If you can answer these questions, sacrifices in other, more important areas. You also you can prevent these costly mistakes. might want to recommend that they apply car wax to their wheels, which will keep the dust from sticking -Most often, your demanding Mercedes-Benz - j u s t a quick rinse with a hose will wash it off. owners are willing to invest in better quality parts, Mercedes-Benz May 2010 3
  • 4. FORMULA FRICTION Procedures — If there's a problem that needs to be diagnosed, it's always best to do a road test, with the customer if possible, to feel and isolate the complaint. If it is a straightforward brake job, you should start with a visual inspection. All of the wheels should come off of the affected axle. If the pads are to be replaced, then they should be removed, and each pad's thickness should be looked at. This will tell you if there are Look at the surfaces where the pads slide in the caliper. any sticking pads or pistons that may require These areas need to be free of brake dust and corrosion to special attention. Before any disassembly takes allow the pads to slide back and forth. If the surfaces are place, find out if the vehicle has SBC brakes. clean, you should not need any lubricant. This system applies the brakes when the door is opened. If it were to be activated while the brakes are disassembled, it could be a disaster. For procedures on how to disable the system, refer to www.startekinfo.com. Once you've determined that the brake pads must be replaced, you need to look at the brake rotors. The finish should be perfectly smooth to properly "seat" or "bed in" the new pads. If a rotor has grooves, it will have to be resurfaced, or replaced. —There are many rotor resurfacing machines that do a good job, but what will the thickness of the rotor be afterwards? Will it be down to the The OEM pads provided by your Mercedes-Benz dealer specified throw-away thickness? Even if it's not have chamfered friction material to help avoid brake noise. quite, the thinner rotor will naturally be more prone The shim on the back reduces brake pad vibration, which is to warpage and thickness variation. Also, the brake what causes squeal. rotor run-out will need to be measured. If the rotor is warped, even more material will need to be removed to straighten it. This may require multiple cuts. Fast cuts will get you through the process in less time, but you will need to do at least one slow cut to create a fine surface for the new brake pads. These multiple cuts will add to the labor time. —A more cost-effective solution may be new rotors. In fact, rotor replacement has become the preferred choice, especially among first-class shops that specialize in Mercedes-Benz. As one service manager tells ST, "We've thrown away our brake lathe." While ordering brake pads and rotors, don't forget the —Of course, in order to remove the rotor you will brake pad wear sensors. You should replace them even if need to unbolt and lift off the caliper. Always make the old ones are not worn out. Be careful not to route the wires so that they bear against any moving parts. 4 StarTuned
  • 5. sure to suspend the caliper from a suspension two years as Mercedes-Benz recommends, then you component to keep the stress off the brake hose do not have to open the system. Try to inform your and lining sensor wires. Usually a securing bolt customers that brake fluid is hydroscopic, which holds the rotor in place. Also, you may want to order means it absorbs moisture over time. With those new caliper mounting bolts in case the originals are customers whose brake linings last only a year or so damaged during removal. because of heavy use, a flush should be performed every other brake job. Besides moisture, flushing Before Reassembly the system removes most other contaminants that ••Clean components work best. You do not want may cause components to stick. While you're at the brake dust and road debris interfering with pad dealer's parts department picking up the pads and movement. In a Mercedes-Benz brake job, you will rotors, don't forget to order OEM brake fluid and the be dealing with either a single- or dual-sided piston other parts mentioned above. caliper. With the dual-sided type, you should clean the surfaces where the pads slide. This will prevent Reassembly uneven wear and unusual pedal feel. Scrub with a ---When installing the new pads, always put the wire brush and wash with brake cleaner. Do not use wear sensor in the inside pad. This is usually the compressed air as brake dust may be inhaled and first pad to receive pressure. When bolting on either create a health hazard. On single-piston calipers, the caliper, or the mount to the spindle, use an steel springs fit into the caliper mounting bracket. approved thread locking compound and torque the You will still need to clean these surfaces, and you bolts to specifications. After connecting the brake should replace the pad springs. New ones will apply pad wear sensor, you can install the wheel. Tighten the proper amount of tension to the pads, thus the lug bolts to specifications with a torque wrench. reducing the chances of brake squeal. You should If you hammer them on with an air gun, there is also clean and lubricate the caliper guide pins. Do a chance you will over-tighten them and warp the not use anti-seize compound because it accelerates rotor. While the vehicle is on the ground, apply the wear. Synthetic brake grease will allow the caliper to brakes repeatedly until the pedal is firm. It is now "float" and apply even braking pressure. safe to go on a road test to check your work. If the SBC systems was disabled it will need to be enabled "Clean out as much dust as you can from the before your road test. caliper dust seals without damaging them. The goal is to have all the components moving freely. You can now force the pistons back into the calipers. In Conclusion There has always been some debate as to whether '-Waiting for parts can slow down production. A or not the bleeder screws should be opened while one-step order from your Mercedes-Benz dealer doing this. The straightforward answer is that it will save you time and increase your profits. depends. If the brake fluid is being replaced every A single order of genuine original equipment brake pads, rotors, securing bolts, retaining springs, wear sensors, and brake fluid allows your independent repair shop to provide OEM-level service. Remember, a soft brake friction material will reduce squeal, but wears relatively fast and may create an objectionable amount of brake dust. A hard pad lasts longer, but is more likely to make noise and cause accelerated rotor wear. Original equipment brake pads from your local Mercedes- Benz dealership's parts department offer the best Clean and/or replace all brake hardware before reassembly. This well make the job go more smoothly, and will help balance between the two. | reduce the chances of binding pads and pad vibration. Mercedes-Benz May 2010 5
  • 6. '—Mercedes-Benz is committed to safety in more SP - fnUTM* iuwaHtaa*^. . -U-, •Q- than just its new vehicles. These examples of ;' ..": ,", ;, Vehicle Body Information automotive perfection have always been durable, reliable, and beautiful, and it's your job to keep 215 them that way. When performing collision work, you have to look deeper than panel straightening and Sgjpji the perfect paint job. The chassis must be prepared : WSrC for a possible second strike. It must perform the 4lJ*^j8 same way as it did the first time. You may attribute it to government mpg regulations requiring lighter • N " umitt Kh 0n/m W'i f m ****** vehicles, or just to Mercedes-Benz engineering • Pc ta u prowess, but the bodies are getting lighter and stronger every model year. This is sometimes Being a Mercedes-Benz Collision Center gets you access to achieved by the use of lighter materials such as the website. This information is vital to making the proper aluminum and magnesium. Also, to maintain crash repair. Here you can see the different materials used in a strength, several different mild and high-tensile 215 chassis. strength steels are employed. These are known as can we do to properly repair these well-engineered "hybrid" construction vehicles. machines? Training information is available through Mercedes Benz. For more information, please -While there are advantages to this kind of contact Mr. Mark Allen, mark.allen@mbusa.com. construction, it does mean new work procedures for you. These different materials cannot be welded —The first step in any collision repair is a visit together. You must learn how to use a new and to the Mercedes-Benz collision repair site, stronger method of securing panels: chemical www.mbcollisioncenters.com. Take a look at the bonding, which is an excellent alternative where "Models" area to view the construction materials welding is not possible. It also allows you to secure of the vehicle at hand. The last thing you want to non-structural panels in "blind spot" areas where do is to start cutting the inner door panel of a 215 mechanical fasteners cannot reach. Mercedes-Benz chassis only to find out it is magnesium. When requires a combination of riveting and chemically magnesium ignites, it gives off a high-intensity light bonding panels to maintain chassis strength. What that is blinding, and can lead to many dangerous 6 StarTuned
  • 7. Stortekinfo's WIS program is not just for mechanical and electrical work. It also has collision repair information that you will need to do the job right. Here is a picture Clean down to the metal for bonded suifaces, but do not of where pop rivets and punch rivets should be applied take off the corrosion-inhibiting material (primer). It is on a 215 chassis. just not necessary. Be careful about cross-contamination between aluminum and steel particles while cleaning. Keep both of these metals apart in the work area. ;[ 1J L ventilation is necessary to remove the particles from the air. If you're going to working with this It 1 E H l metal, you must avoid any cross-contamination i with other metals. The reaction between aluminum dust and steel dust that occurs because they are 11 EB dissimilar metals can lead to corrosion under the I : 11 m primer and paint. It is recommended that you have two different areas and two different sets of tools to prevent this cross-contamination. Where two different metals are attached to each other is where These are the structural rivets you need to attach modern bonding/riveting shines. When welding, you may high strength panels. They are available at your Mercedes- deform the metal. Riveting/bonding doesn't involve Benz dealer. Allow the parts department to help you pick heat, so that won't happen. Corrosion protection is out the right rivet when purchasing collision repair panels. another benefit, if proper procedures are followed. -•When fastening panels together with either shop situations. Always know the composition of welding or riveting, you must use the proper what you are cutting into. While on the website, fasteners. When riveting aluminum, you should look at the area of the crash damage and determine use aluminum rivets, and steel rivets for steel. what metals or plastics you are going to be working Mercedes-Benz makes extensive use of high- with. As you browse through each material, you are strength steels in its vehicles, and therefore instructed as to the proper methods of attaching requires high-strength rivets. All of these materials them. For instance, mild steel can be MIG, MIG are available through your Mercedes-Benz parts brazed, spot welded, or rivet/bonded. supplier, who can advise you when you are ordering "-Other materials such as magnesium should replacement panels as to what rivets and bonding never be worked, and are replaced as an entire agents are recommended. If you are using an component. Aluminum cannot be resistance aftermarket supplier, you will need to ask questions welded, but can be safely MIG brazed, MIG welded, such as, "Are the rivets strong enough to support and riveted/bonded. When working with aluminum, modern high-strength steels?" and hope that you remember that its dust can be explosive. Proper get a straight answer. There is no point in using Mercedes-Benz May 2010 7
  • 8. W H E N WELDING W O N ' T D O . . rivets that the panels will outperform in the event of areas that were already welded since the metal is another accident. Obviously, when dealing with high- weaker there. The quantity of rivets used is just strength rivets, you may have to upgrade your rivet as important as the quality. Chamfer each hole to gun to make sure it will handle the additional stress. insure the rivet will compress the panels together freely. Size up the new panel's proper position with -—Just as areas where resistance spot welds the panel it will be attached to, but do not secure it are made need to be clean, so do places where just yet. Check gaps and measurements before the bonding is done. But if you grind the panel down final assembly. to bare metal, you'll remove all of the corrosion inhibitor. So, don't take off too much, only what —Now that you have done the prep work, you can you need to attach the panels together. You want start the assembly procedure. Begin by applying the the bonding adhesive to attach to the metal, not a bonding agent. Mercedes-Benz has kits available for painted surface. this procedure. Squeeze half an inch to an inch of the two-part adhesive out of the tube. Now, use the — Drill out rivet holes according to the work static mixer, which forces the two separate parts procedures outlined in WIS (Workshop Information together and mixes them evenly. This is known as Systems). You can access WIS through a paid "equalizing" the mixture. This helps the adhesive subscription to www.startekinfo.com. All to dry evenly with uniform strength. Apply a 10 to collision repair procedures are included, as well 12 millimeter bead to the two panels being joined. as mechanical and electrical repair information. Clamp the panels in their proper positions. If you When drilling out holes, try to stay away from need to reposition the panel, do not lift the panel This kit is also available at your Mercedes-Benz parts and reapply it. This separates the bonding material supplier. It comes with all the necessary components and may allow for air bubbles. Instead, slide the except the applicator gun, which is available separately. panel into its proper position. Once it's in place, With bonding agents, rivets, repair panels, and remove all excess material. You may find that the Startekinfo, you are good to go! adhesive is getting warm as the chemical reaction takes place. This is normal. After one hour, most bonding agents become workable, but they may take four to 24 hours to fully cure. You can now install the rivets. Be sure to fully cover them to inhibit corrosion. Next, work the area to prepare for undercoat and paint. Finally —With new vehicles come new techniques. You have access to all the important tools to help you do collision repairs properly, especially www.startekinfo.com. and related collision websites. Also, your Mercedes-Benz parts supplier is there to assist you in performing safe and profitable repairs. Now, that's just good business. | 8 StarTuned
  • 9. C0L0R-MAX3 METALLIC : i$*^flBW^ff*is gNBuajnl I • • No matter what kind of car you've i is always the goal. And that's where BASF Refinish breaks from the field. Only BASF offers the C0L0R-MAX®3 system, which covers every color category in the spectrum and only uses chips sprayed with authentic BASF Refinish paint—not printed with ink. So you are assured a precise match the first time, every time, reducing comebacks and increasing productivity. And remember, BASF Refinish coatings are already approved for use by most major OEMs in North America. BASF For the kind of color matches that also match your customers' expectations, call mical Compa. F distributor at 1 -800-825-3000 or visit www.basfrefinish.com. H I
  • 10. *9F Artificial Intelligence, ransmissionwise (•'•ai?te Computer controlled systems are everywhere, and they do add a certain level of complexity to diagnostic procedures. On the other hand, they can also make mechanical troubleshooting easier. —One of the benchmarks of a well-engineered Above: Before reading any adaptation data, the first step is motor vehicle is its road manners. In the case of to verify proper fluid level. If the level is too low, you cannot an automatic transmission, the goal is smooth, trust the readings to tell you the true condition of the seamless shifting. This is accomplished by applying transmission. Here is the special tool available from your Mercedes-Benz dealer for checking fluid level. exactly the right hydraulic pressure at exactly the right time to the clutch assemblies. If the pressure is too high, the shifts will be too firm and very noticeable. If too low, the clutches will slip, causing long, slow shifts that accelerate wear and are also noticeable. The key is precise control of both the pressure and timing of the shifts, which results in a transmission that offers maximum fuel efficiency, performance and durability, and imperceptible shifting. Of course, aggressive drivers require firm shifts, while more easy-going drivers want smoother Above the valve body are speed sensors N2 and N3. They fit into the lower part of the case and indicate the speed shifting. So, engineers have always had to strike a of the clutch basket tone wheel.This is how the control unit balance between the two during the design process. determines slippage. Make sure you do not have any speed Sophisticated electronic control of line pressure and sensor problems before trusting scan data. shift points makes that less of a compromise. is a fluid temperature sensor, pressure sensors, Mortality and speed sensors. By comparing the speed of the input and output shafts, the computer can — Even the most well-built transmissions can't live determine when the clutch assemblies engage. If forever. Clutch assemblies wear, and the clutch the sensors indicate slippage, more pressure can material circulates around the hydraulic circuits. be applied by different commands to the hydraulic This can cause the pistons in the valve body to solenoids. A pressure sensor monitors this change. stick and possibly affect shift quality. As the plates get thinner, it takes more time for the clutch to The temperature sensor is used to manage shifting grip, which accelerates wear. The way the vehicle during cold and hot situations. All of this happens is driven will affect longevity as well. Adaptive during normal driving. strategies in the electronic module help to mitigate the damage, and maintain shift quality in spite of the inevitable wear. Sensor data —Artificial intelligence in the programming and — How does the control unit know what to change? the electronic transmission control unit (ETC) Input sensors provide the necessary data. There monitors sensor data, changes shift points, and 10 StarTuned
  • 11. even compensates for wear. This information brake solenoids B2 and B3, as well as clutch can be valuable when diagnosing a problem with solenoid K3, are engaged. In second gear, solenoid transmission performance. The SDS scan tool will B3 is no longer activated, but B1 is now energized. display this data and allow you to make a more Now that you are familiar with which solenoids precise diagnosis. After selecting "Drive," select affect which shift, you can monitor the solenoids "Transmission" on your SDS, or equivalent. Or, that have an affect on the shifting problem. you can select it directly after performing a "Quick Test." From here, you can pull codes, look at live Reset data, and evaluate transmission "Adaptation Data." a With the SDS, you can reset the adaptation data Considering the cost of transmission repair, your as well as view it. When viewing the data, you are accuracy may mean the difference between a happy given two parameters. The first one is "Fill Time of and an unhappy customer. Brake (solenoid) B1 through B3," depending on how a While monitoring adaptation data, you will notice many gears this particular transmission has. This that you can select to look at up-shifts or down- counter is measured in cycles. To assist in reading shifts. If you are trying to diagnose a specific the data, the maximum and minimum readings shifting problem, you can look at the "Assignment are displayed as well as the actual value for three of hydraulic shift elements." This tells you what different temperature ranges. Ideally, you should solenoids are active during a particular shift. For see the number "0" in the actual value field. This instance, let's say you are looking for a 1-2 shift means the ETC does not have to compensate at all problem. You can see that in first gear hydraulic for any component wear. Vehicle 211.022 Control unit ETC (Electronic transmission control ( 722.9 7G-Tronic ) Control unit version Fault codes Event memory Actual values Initial startup Control unit adaptations Transmission adaptation Diagnosis routines Once you've selected the EGS control unit, you can enter the transmission adaptation tables and look at the readings. You have the option to look at upshifts, downshifts, and reset the tables. This should be done if transmission fluid levels were low, or other problems were found (speed sensor codes, for example). Vehicle 211.022 Control unit ETC Adaptation data Adaptation values of shift 1 - 2: Lower limit Upper limit Actual value Actual value Actual value Fill time of brake B1 [cycles] |-20 20 ^^5 -7 -7.5 Brake filling pressure B1 [mbar]: -2000 2000 -240 400 -240 The adaptation tables show you the maximum and minimum limits for each reading.You also see readings for a cold, normal and hot transmission. The upper reading indicates the time it took to apply the clutch basket. The lower reading indicates the pressure required to make that happen. Mercedes-Benz May 2010 I I
  • 12. ARTIFICIAL INTELLIGENCE —The second line of data is "Brake Filling Pressure" is worn out and a single repair will correct the for each shift. This is measured in mBAR from the problem, but a remanufactured transmission from pressure sensors. Once again, the maximum and Mercedes-Benz may be a more cost-effective minimum limits are displayed along with the actual solution in the long run because all Genuine values for three temperature ranges. In either case, Remanufactured Parts meet the same standards if you see a negative number, the control unit is for quality, reliability and value as brand new parts. reducing pressure to correct the shift. If you see a The term "remanufactured" means brought back positive number, the control unit is adding pressure to production specifications, reassembled, and to improve shift quality. This is more common with tested such that the expected performance can be high mileage transmissions that have significant defined and warranted (two years, or 24,000 miles, wear. Resetting the adaptations allows you to bring whichever comes first). It's an entirely different the counters to zero as if the transmission were level of quality than aftermarket transmissions new. After evaluating the current data and resetting, that may be called "rebuilt," which typically means you can then perform an "Adaptation." replacement of only those components that may be broken or unusable, without a complete disassembly — Put the ETC in adaptation mode and go on a and precision inspection. road test. The computer will make changes to the shifting patterns faster than it would if the owner were just driving it around. Look to see how Finally quickly these adaptations are made. A worn or —Mercedes-Benz transmissions are completely malfunctioning component will cause the actual capable of lasting 200,000 miles and beyond. Using values to change a lot. Adaptation can be read and smart computers along with regular maintenance performed for both the shift solenoids and torque increases their life, but ultimately an overhaul will be converter lock-up performance. required. Take the time to read the adaptation data — If either of these values is excessive, repair work and explain to customers what is in their best interest. is going to be needed. By looking at the value for In most cases, you'll find that the typical Mercedes- each shift, you may determine that the transmission Benz owner will be willing to invest in the repair. | Resetting of adaptation data IMPORTANT NOTE : - Adaptation data should only be reset following completion of repair work. Resetting the adaptation data cannot be expected to improve shift quality, though there will be a change. To optimize shift quality, adaptation can be performed using menu item 'Performing adaptation". Either as a diagnostic procedure, or after the repair is complete, reset the transmission adaptation tables. Ther be a noticeable change in shifting. Drive the vehicle and feel if any shifts are not smooth. From here, you can adaptation to improve shift quality. Upshifts Warning! Always adapt the complained shift operation only. There is no technical reason to perform an adapation procedure for all shift operations. Before performing adaptation, it is essential to refer to the following notes : - Test procedure carried out as part of the road test - A second person is always required for this step to check the data displayed. - When carrying out adaptation, it is important to ensure that the specified torques are not exceeded as no adaptation of the transmission takes place in this case. If a transmission shift is not up to par, you can adapt that one shift, whether upshift or downshift. Follow the in on your SDS screen. During the procedure, avoid any sudden throttle movements that may block the adaptatio 12 StarTuned
  • 13. FIRE m• # . . . on all eight with www.startekinfo.com. Mercedes-Benz USA Dealer Workshop Services is the source for all the technical information needed to support, service, and maintain Mercedes-Benz vehicles. Mercedes-Benz workshops rely on DWS products and services for getting jobs done quickly and more efficiently. Our products include: STAR Teklnfo with WIS-net (Workshop Maintenance Manuals and Sheets Information System) STAR Service Manual Library CDs Electrical Troubleshooting Manuals WIS and DAS software updates Installation Instructions Star Diagnosis System (SDS) Technical Bulletins Operator's Manuals and COMAND Manuals Campaigns Mercedes-Benz Equipment Mercedes-Benz Special Tools Inventory of technical publications STAR Teklnfo Dealer Workshop Services Engineering Services, Mercedes-Benz USA, LLC.
  • 14. vehicle repair manuals are still you can quickly find information available online, but WIS allows on remanufactured parts, collision you to access step-by-step parts, repair methods, epc instructions for newer vehicles. parts look-up and helpful links Simply select the vehicle you're to help you professionally repair working on, then the system Mercedes-Benz vehicles. you want to learn about, check Sourcing Mercedes-Benz off the type of information you —www.mbcollisioncenters.com: Repair and Parts Information would like, and WIS automatically If you are in the collision repair displays all related information he industry, you need information found in the search. on how to properly reconstruct information (I) STARTeklnfo 5Mre.i nam f n * *t MMbu *se;.m Mercedes-Benz vehicles. This Age « c * , * ^ ^ , i Laaa* Mercedes-Benz •Vtlcoma Dac» Chn»loiih* W.J r. Vouha.a j 6 o u t 1 « d a y » h f t i r t , ui luDsmptont information is indispensible when 4 The SCIJ servsr is axpefiancing prooltma There may be itsuat with log in ••••••• 1 r*oDrumming and coding 1 fixing collision damage. In an BWhat* Hew? G Diagnostic Inla • Pre Delivery Inspection effort to save weight and increase -—Mercedes-Benz has always t a i l Dai Launcn ODDJDTC B Feedback A Quality Last Mask tsituonm Launcfi Manuals B Legacy Data Siarctl Repoftd | WIS Oniint Eiror Report strength, Mercedes-Benz vehicles been an innovator when it D Stor Bullailn* Recall Carpal arts SD3 Qnlint Error Raport 3 D F t M 0 * 3 & Comtltaflts ??,-.!:•> Campaigns 9*rv4eeBuU«ltr» B MB Workshop Resourca* D M 8 5 p * c l a l Tool* are often composed of different comes to engineering motor initailaSan Bulletins Launcn 6o«oai Tool Cauicg E MB Equipment WSO Pan* AutnortiaBon U J I D Temporary P o i t l n g i DTBfU Launcn SBEP Catalog D K e y Orileilng materials. Magnesium, aluminum, vehicles. Now, the company is a Star Wiring HVeDoe • Theft-Ralavttnt P e r u Info • Slur Intro B p i e C l i i o t i Recognition and varying high-tensile strength SEDAC El Operator Manual* B Tale ma l i t * QrWp doing the same with information. B Star OlognoaU GwiSnnl u i « i Guida Launcn WIS-net Tsch RanuiramenU steels are used. It is essential to In an effort to support know when it is safe to cut, weld, independent automotive service —www.startekinfo.com/epc/: and bond components together shops, Mercedes-Benz offers an If you would like to improve your for the strongest overall repair. extensive list of websites that relationship with your Mercedes- contain OEM vehicle-specific Benz parts dealer, you can apply technical information. Let's for access to this OEM parts —www.mbclassiccenter.com: review the help that's at our site. This is done through EPC If restoring classic Mercedes fingertips: (Electronic Parts Catalog). You is your focus, you will be very can either select a model, or pleased with the complete enter a VIN # and the parts listing technical information and —www.startekinfo.com: This for the vehicle will be displayed. parts support provided by the site offers the most extensive This is the same information the Mercedes-Benz Classic Center technical data on all Mercedes- dealer uses. When placing orders in Irving, California. You can ask Benz vehicles. This includes over the phone, you and your questions and request information access to wiring diagrams, repair dealer can be reading from the about your vehicle, as well as manuals and WIS (Workshop same page. This ensures that the purchase restored vehicles. | Information Systems). After right parts get ordered the first selecting wiring diagrams, and time. A subscription for American then selecting a chassis number, vehicles is free. For international you will be rewarded with more access, you will have to pay a 1AR07.07-P-1453QB Removing/Installing the hot film mass air now sens than just the diagrams. There is small fee. / J. ENGINE ENGINE ENGINE 272.920 In MODEL 203.052 /252 1752 272.940 In MODEL 203.054 /254, 209.354 /454 272.960 in MODEL 203.056 /25ti f750, 209.356 /456 also Star Finder, a component ENGINE ENGINE ENGINE 272.970 In MODEL 203.087 /287 272.941 In MODEL 203.092 /292 273 In MODEL 209 location program. Within the - • www.mbwholesaleparts.com: Air t.Iter housmg Electrical connector diagrams themselves there are This website offers OEM parts Right notch Lett notch Resonance intake pip>. pages devoted to connector and service information as well Spring steel sheet *rn as electronic archives of the very '.-., duel ft •r layout and wire-by-wire electrical signal information. The older magazine you're holding. Here 14 StarTuned
  • 15. GENUINE MERCEDES-BENZ REMANUFACTURED A/C COMPRESSORS WHy_Bu^JG-EJNjJJJ N PLACE — We replace more parts than aftermarket br; GINEEREO — Designed to meet original OEM draw N U F A C T U R E D — Made with same OE components as factory parts. s E M B L E D — Completely assembled from components and hot just repaired. - Tested to new unit standards. IT'S A L L I N T H E P R O C E S S Remanufacturing Process (Genuine Mercedes-Benz! 1. Dismantle core 2. Replace key 3. Test all 4 . Replace 5. Assemble, and clean all components 100% other critical components that test components. with new OE part. components. do not meet specs. and box. Rebuilt Process (Typical Aftermarl< 1. Identify damaged 2. Replace damaged 3. Re-assemble, part or parts. part with non-OE test and box. part and clean. Mercedes-Benz
  • 16. Compliments of R B M Of Atlanta 770-390-0601 If these factory brake parts were any more local you'd be living in Germany. There is no substitute for Genuine Mercedes-Benz Brake Parts. Why risk your reputation using non-genuine brake parts when Genuine Mercedes-Benz Brake Parts are readily available and priced right? Your local Mercedes-Benz dealer keeps more brake parts on hand for more Mercedes-Benz models - all offering unsurpassed quality and value. Using precision fit, factory tested, factory warranted Mercedes-Benz brake parts solidifies your customers' confidence and reinforces their trust in you. It means you can be sure you've got the right parts at competitive prices. Your customers expect the best without compromise. Go straight to the source for your brake parts. For more information, visit us at www.mbwholesaleparts.com. Mer c/frtam* SERVICE CENTER-